Ecklers has a rating of 4.3 stars from 1,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Good Experience. Fast shipping and great customer service
Date of experience: October 9, 2024
The day I ordered parts, I started getting emails asking how the service was before i received my parts, this was annoying
Date of experience: September 19, 2024
Have ordered all the components to restore the interior of my 84 corvette, dash panels, door panels carpets and the final part were the arm rests, as usuall fast shipping, quality is perfect!
As with everything I have ordered.
They have most everything I need for my vette
Date of experience: August 15, 2024
He was very helpful. Whiling to go the extra mile to help
Date of experience: October 6, 2024
I ordered a pair of dome light door switches that didn't work as they should. The lights would come on when the door was closed and out when the door is opened sometimes and I could wiggle the switch button and lights would go on and off.
They are one of the largest suppliers in the 55-57 Chevy market, I assumed their parts were reliable. But these were not.
Date of experience: August 11, 2024
Easy fast shipping good quality merchandise, good pricing
Date of experience: October 7, 2024
While ordering was very easy, the product I received isnt any where in the realm of correct. The product I received can not even be mistakenly used as the same application.
The website shows the product was in stock and available, and I received a product that is for a totally different application.
Date of experience: August 15, 2024
Sales person very knowledgeable of product and service required. Awesome customer service.
Date of experience: October 5, 2024
Very good fast shipping, if theres a problem it all ways get tken care of,im not a fan of the taking pic. Of wrong items and having to mail it in befor they give return auth. But im sure they have there reasons for doing so
one item was wrong they took care of it and gaveme a 10.00 voucher for my troubes
Ease of ording shipping is fast, some one all ways answers the ph quickly
Date of experience: August 9, 2024
I purchased the windshield trim and clips for a 56 chevy 210 wagon, also window channel felts. Items are of great quality. On line purchase was easy and fast with no issues. Thanks!
Returning customer...good experiences.
Easy pay plan
Date of experience: August 19, 2024
Poor packing resulted in a damaged part, but Eckler's replaced it no issues. Just the hassle of having to send in pictures and take it to a Fed Ex store. Replacement part was good.
Good
Great sale price on the parts I needed.
Date of experience: August 26, 2024
The wiring harness I purchased was as described and fit perfect. It upgraded my system without modifications to firewall or location. Direct fit. The shipping was fast and on time.
Date of experience: August 30, 2024
Website remembered my search history and suggested an item on sale that I needed. This is a great alternative to other suppliers offering at twice the price. I'll be cutting the part to use as a patch panel, retaining as much of the original as practically possible.
Bought from your business before and pleased with parts and service
Previously searched for it and was suggested when I came to the site
Date of experience: July 31, 2024
The whole corner was smashed. Two additional dents were found. I
Date of experience: October 5, 2024
Order received but missing one item. After contacting customer service, I was told it was out of stock. Would have been helpful to just put a note in the box regarding out of stock item.
Order received but missing one item. After contacting customer service, I was told it was out of stock. Would have been helpful to just put a note in the box regarding out of stock item.
Items I needed were available.
Date of experience: August 25, 2024
Just opened the box containing the hood hinges I had ordered. I'm very disappointed with the way they were packed. They were just put in a box, the pair of them without anything to keep them from banging against each other.
I'm not very happy and I won't be using this supplier again.
Date of experience: August 1, 2024
The accessible to order and the easy to checkout the price 👌
Quality of parts
Date of experience: October 5, 2024
Arrived quickly as described item was in stock available for quick shipping
Price and availability item was in stock
Date of experience: October 5, 2024
Very user friendly site…easy to navigate and find parts and pricing. No issues.
Have ordered in the past for both my 57 Chevy and my 81 Z28 and have been very satisfied with product and customer service.
Starting restoration project on 81 Z28 in near future…starting to get a few things I want to replace as I see sales and have the money to purchase. These panels looked affordable so I went ahead and bought them.
Date of experience: October 2, 2024
Ordered in the past for my 57 Chevys. Always pleased with parts and customer service if there was problem with order.
Owned my 81 Z28 since 81. Been in storage for 20 years. Recently got the bug to get it out and get it running. Texas sun is brutal so want to protect interior with rear window louvers.
Date of experience: August 22, 2024
Very user friendly site. Thank you!
Have used in the past. Always satisfied.
Just ordering part at a time and trying to complete what I need for trunk area.
Date of experience: July 23, 2024
With the years rolling by and the parts getting harder to find Ecklers had what I needed for a reasonable price.
Best price for quality parts
Date of experience: September 8, 2024
Your product has the best appearance (no wear or damage) than other sites.
Been thinking about this purchase for a few days. Your product has the best appearance than the other venders. Decided to purchase this morning.
Been thinking about this purchase for a few days. Decided to purchase this morning.
Date of experience: October 4, 2024
Driver made a mistake and realize it and corrected it. Told FedEx about the mistake but was fixed before they could research it
Date of experience: September 15, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.