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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
806
Neutral
60
Negative
110
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Instant Feedback

12,383 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,159)

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customer service (82)
Thumbnail of user nikkieb10
Washington
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Fast shipping easy to place on look just like the original………….

Date of experience: October 2, 2024

Thumbnail of user dennisr1156
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Received the wrong floor mats, issued a return and supplied the correct floor mats

Reason I chose this business:

Had item I was looking for

Reason I chose this product:

Need for my vehicle

Service

Date of experience: October 1, 2024

Thumbnail of user jediaelc
Florida
2 reviews
0 helpful votes
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December 19th, 2024
Verified purchase
• Updated review

Quando procuro um produto, levo em consideracao o preco e a qualidade do mesmo e uma variedade do meu interesse especifico

Reason I chose this business:

Oportunidade e disposicao

Date of experience: December 9, 2024

Navigating the site is very easy and many things are...
July 10th, 2024
Verified site experience
• Previous review

Navigating the site is very easy and many things are of good price and quality

Date of experience: June 30, 2024

Thumbnail of user cecild61
New York
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Needed a battery hold down for a 1961 Ford Ranchero. Ecklers had the correct part, great price, quick delivery.

Reason I chose this business:

They had the part I needed.

Date of experience: September 10, 2024

Thumbnail of user edwardf845
Florida
1 review
0 helpful votes
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August 27th, 2024
Verified purchase

Ordered came faster than expected unfortunately one of the rims outer lip was bent. With a tire on it it balanced out great but you expect to get four rims perfect when your buying from Ecklers

Reason I chose this business:

Because you had the best price

Date of experience: August 17, 2024

Thumbnail of user bills2493
Minnesota
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

Ordered a manual only to discover there was one stored in the vehicle. Called to cancel the order, approximately 4 hours later, and was informed the order had already gone to shipping and could no longer be cancelled.
This was my fault, so this is not a complaint but it seems odd that I could possibly return it once I received it but could not cancel it while it was still in your hands.?
I'll definitely be more careful should I order again.

Date of experience: July 27, 2024

Thumbnail of user edwardc1773
Indiana
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Easy to order, but the shipping was nearly the cost of the hood. On the other hand, delivery was right to my door, and the shipping company was easy to work with, and let me inspect the hood before signing off.

Reason I chose this business:

Big selection of parts.

Date of experience: August 5, 2024

Thumbnail of user eugenew382
Texas
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Great price fast shipping great price fast shipping great price fast shipping

Date of experience: September 30, 2024

Thumbnail of user jacks2408
Idaho
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I thought I was ordering a set of wheel trim rings and it turned out I was only getting one. Site should be more clear.

Reason I chose this business:

Thought you had competitive prices.

Date of experience: September 9, 2024

Thumbnail of user dough733
Minnesota
1 review
0 helpful votes
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October 9th, 2024
Verified purchase
• Updated review

Items arrived well packaged and ahead of schedule. I will order from them again.

Reason I chose this business:

This kit had all of the needed components for a reasonable price.

Date of experience: September 29, 2024

The website is easy to navigate
August 15th, 2024
Verified site experience
• Previous review

The website is easy to navigate. Liked the option for open box discounts.

Reason I chose this business:

My cousin purchased radiator from you.

Reason I chose this product:

Open box discount

Date of experience: August 5, 2024

Thumbnail of user stevec3022
Colorado
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I was informed by Eckler's that a #500 was a better box than a #605. And that it had a 14/1 ratio.
Good price for my 1957 and great advise.

Reason I chose this business:

They had just what I wanted, not a whole kit. And a good price.

Date of experience: September 9, 2024

Thumbnail of user sallaskaandsonsperformancellcs
Oklahoma
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

These guys went above and beyond to help me and shipping was fast

Date of experience: September 27, 2024

Thumbnail of user joeyf124
Tennessee
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

Awesome site for my restoration project. I will be buying most of my parts from Ecklers.

Reason I chose this product:

Windshield and a upper grille

Date of experience: September 25, 2024

Thumbnail of user jimm2980
Rhode Island
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Some items not in stock, and I can't order them until they are in stock... Which means I have to continuously "shop" Eckler's website until they are in stock. I did click on/sign up for automatic notification, But I prefer to order parts and then when they come in, they are automatics applied to the my backorder and sent to me.

Reason I chose this business:

Because you have a great supply of various parts.

Reason I chose this product:

Because I wanted it.

Date of experience: August 5, 2024

Thumbnail of user jonm1150
Rhode Island
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

I ordered from internet and was impressed with quality when I received it

Reason I chose this business:

I like to use Ecklers whenever I can. Always a great product and fast shipping

Date of experience: September 25, 2024

Thumbnail of user teria117
Colorado
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Found the gauge we need, haven't installed it in our repair rotation.

Reason I chose this business:

We needed a Corvette gauge that would work for us. Hopefully there will not be any issues one it is installed.

Date of experience: September 26, 2024

Thumbnail of user michaelr7258
Minnesota
1 review
0 helpful votes
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August 4th, 2024
Verified purchase

I think the shipping is way to high, the item can only weigh about an ounce, put it in an envelope stick $1.00 on it for postage and it should be good. $6.95:is crazy. What percentage is the tax, that seems high also

Reason I chose this business:

Want to compare with Classic Industries

Reason I chose this product:

Im comparing yours to what i bought from classic industries

Date of experience: July 25, 2024

Thumbnail of user williamh5856
Georgia
2 reviews
0 helpful votes
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September 29th, 2024
Verified purchase

Easy to use website and had what I was looking for. Fast shipping and quality product.

Date of experience: September 19, 2024

Thumbnail of user stevens4156
Pennsylvania
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

As usual, always excellent prices and customer service.

Date of experience: September 24, 2024

Thumbnail of user garyl1785
Tennessee
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

Took 3 days after shipping label was created for carrier to recieve package. Just seems to be slow on getting shipment out.

Date of experience: August 30, 2024

Thumbnail of user boydb181
Oregon
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I had bought this set a few years back, the lower right would not align. I hope this on is better. These hinges fit great, correct fitment done and moved on as soon as the paint dried.

Date of experience: August 11, 2024

Thumbnail of user brookec313
Ohio
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase
• Updated review

An awesome company to shop with! Great
Products and wonderful customer service.

Reason I chose this business:

Have used them for many years.

Date of experience: September 23, 2024

Love Ecklers!
May 27th, 2024
Verified site experience
• Previous review

Date of experience: May 17, 2024

Thumbnail of user annb2135
Michigan
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Have made purchases for several years. Always been satisfied.

Date of experience: September 23, 2024

Thumbnail of user markk3091
Wisconsin
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I had a great and informative experience with my agent Rob! One phone call was all I needed to get the answer's and parts I was looking for. I look forward to doing business with Eckler's again for all my needs!

Date of experience: July 27, 2024

Thumbnail of user markl3882
Massachusetts
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

The product came in damaged due to the way it was package the product did not have any backing.

Reason I chose this business:

There is a large selection of Ford parts

Date of experience: September 23, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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