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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
806
Neutral
60
Negative
110
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Instant Feedback

12,380 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
See critical reviews

Reviews (1,159)

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customer service (82)
Thumbnail of user cindih76
California
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Overall great experience I received my item as expected! Thank yiu

Reason I chose this business:

I could not find the item for my corvette at any of the auto part stores in town and the price was great! Thank you

Date of experience: September 10, 2024

Thumbnail of user johns16358
Georgia
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

Great shopping experience. Will buy from in the future due to their wide selection

Date of experience: September 10, 2024

Thumbnail of user brianh1018
Florida
2 reviews
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

I have had an ongoing restoration project with my 1968 C3 convertible, I am always finding new opportunities to improve the car, Ecklers has made it easy to find what I need when I need it.

Reason I chose this business:

Google search

Date of experience: August 22, 2024

2 of the 3 items I needed were in stock, the 3rd was...
September 1st, 2024
Verified site experience
• Previous review

2 of the 3 items I needed were in stock, the 3rd was not. These two will keep me going for now, thanks

Reason I chose this business:

Returning customer

Reason I chose this product:

Vette is broken

Date of experience: August 22, 2024

Easily found what I needed, fair price
August 25th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Google search

Reason I chose this product:

Cleaning up under my vette

Date of experience: August 15, 2024

Thumbnail of user susans6720
Tennessee
1 review
0 helpful votes
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September 1st, 2024
Verified purchase
• Updated review

Item was what we needed. We did not get the hardware, but was given a credit for not getting the hardware.

Reason I chose this business:

Price and customer service

Date of experience: August 22, 2024

Correct Item
May 13th, 2024
Verified purchase
• Previous review

The item was correct however it did not come with the hardware needed. We had to purchase the hardware separately. We did get a refund for the missing hardware.

Date of experience: May 3, 2024

Thumbnail of user wayner649
California
1 review
0 helpful votes
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September 19th, 2024
Verified purchase
• Updated review

Good prices,easy to navigate to order parts and fast delivery.

Reason I chose this business:

I've been a customer for years

Date of experience: September 9, 2024

Quick and easy
January 22nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Used them before

Date of experience: January 22, 2024

Thumbnail of user rossg201
Australia
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Fast efficient and easy to use site
Easy to navigate and help if need be

Date of experience: September 7, 2024

Thumbnail of user eloym30
California
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Easy to find products and product details for specific applications.

Reason I chose this product:

Having issues with fuel tank fuel level after changing to 16 gallons tank.

Date of experience: September 8, 2024

Thumbnail of user brians4591
Florida
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Products as advertised quick shipping post holiday. Would recommend.

Date of experience: September 8, 2024

Thumbnail of user danr1782
Washington
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

We received the part quickly and with no issues. Good company, fast, and easy to work with.

Date of experience: September 6, 2024

Thumbnail of user robinh428
Illinois
2 reviews
0 helpful votes
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August 29th, 2024
Verified purchase

Waiting on the correct hardware to install brake calipers! I need the correct fittings as soon as possible!

Havent got the issue resolved yet!!

Reason I chose this business:

I have bought parts here before with better success, when it was just Ecklers Corvette!

Service

Date of experience: August 19, 2024

Thumbnail of user ronalde679
Pennsylvania
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Item was not as pictured so disappointed, but seems to work okay. Could have purchased cheaper somewhere else if I had known.

Reason I chose this business:

Found online

Date of experience: August 20, 2024

Thumbnail of user lenc83
New Hampshire
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Called Eckler's with some technical questions which they promptly answered, asked if it was in stock, got a shipping estimate, and ordered. Arrived 3 days later well packed and undamaged. I have yet to unpack and install the radiator, but pleased with the transaction so far.

Date of experience: June 21, 2024

Thumbnail of user joeo768
Idaho
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

The shipping was very slow in fact the delivery date was moved back twice. The troublesome part to me is I called customer service before I ordered and asked if I could pay extra for quicker delivery and was told no. USPS was the only option. I had to go without my vehicle for over a week.

Stated above

Reason I chose this business:

I have used Ecklers in the past

Service

Date of experience: June 29, 2024

Thumbnail of user timothye539
Oklahoma
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

Could be easier if I could add my vehicle. I am not able to select 1966 GMC, option does not allow you to pick anything in the 60's.

Reason I chose this product:

Sale price.

Date of experience: August 16, 2024

Thumbnail of user erica621
Washington
2 reviews
0 helpful votes
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September 16th, 2024
Verified purchase

Ordered item received quickly. Shipped the same day ordered great service

Date of experience: September 6, 2024

Thumbnail of user juanitam268
Ohio
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Staring refit for T-Bird now that the Body is done. Great items for latter purchase

Reason I chose this product:

Ols sun visors are really ragged & the new ones will be great.

Date of experience: September 1, 2024

Thumbnail of user jamesg254
Arizona
3 reviews
0 helpful votes
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September 6th, 2024
Verified purchase

They arrived and as expected that's why I order from them easy to apply have used them before and when I need parts I can rely on Eckler

Reason I chose this business:

Reliable sources of corvette parts
C1 through C8

Date of experience: August 27, 2024

Thumbnail of user jamesp3156
Connecticut
3 reviews
0 helpful votes
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August 26th, 2024
Verified purchase

Quick, easy and good price on item and shipping. Better quality on part than another company's version.

Reason I chose this business:

Quick, easy and good price on item and shipping

Reason I chose this product:

Quick, easy and good price on item and shipping

Date of experience: August 16, 2024

Thumbnail of user demetriosg
New York
2 reviews
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

Great selection and customer service/sales team were excellent

Very good experience, quick and concise

Reason I chose this business:

Availability of products.

Service

Date of experience: September 4, 2024

Great experience and service
September 14th, 2024
Verified site experience
• Previous review

Date of experience: September 4, 2024

Thumbnail of user williamk2925
North Carolina
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

Ecklers had a stainless steel fuel line for my 65 Ford Galaxie 352 cu in engine. Hard to find part…easy to find on their site!

Reason I chose this business:

They have the items I need for my '65 Ford

Date of experience: August 15, 2024

Thumbnail of user shelbyg125
California
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Everything is great except I was surprised to see the the power window motor did not come with the gears. Now my customer has to wait another week to pick up his car, but other than that everything seems to work fine.

Date of experience: June 20, 2024

Thumbnail of user ashleyg1426
California
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

First time buyer quick delivery been looking for these for a while glad I found ya!

Date of experience: August 28, 2024

Thumbnail of user jeffreys2930
Minnesota
1 review
0 helpful votes
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July 9th, 2024
Verified purchase

First time i have dealt with Eckler's i am a new customer. When i called to order my parts they made it very easy. And the customer service person that helped me was very easy to work with. And the total time on the phone was about 10 minutes total. It was a excellent experience.

Date of experience: June 29, 2024

Thumbnail of user christopherh2515
Texas
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

I tied to make some and dident look good,then ordered some through Macs and they were out
Of them, so i got em cheeper from you guy's...Thanks Chris

Date of experience: August 16, 2024

Thumbnail of user jeanl811
Texas
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

The delivery was quick after ordering and I will order more items again as my project goes along

Reason I chose this business:

I have ordered before and want to continue business

Date of experience: September 3, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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