• Bookmark

    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

Write a Review

Overview

Ecklers has a rating of 4.3 stars from 1,159 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
806
Neutral
60
Negative
110
View ratings trends

Instant Feedback

12,380 reviews

28
See all photos
How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
See positive reviews
Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
See critical reviews

Reviews (1,159)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (82)
Thumbnail of user keving2265
Washington
1 review
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Your website was easy to interact with, and the product seems well built.

Date of experience: September 2, 2024

Thumbnail of user stanleys420
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
September 12th, 2024
Verified purchase

Great experience. Item fit and arrived within days well packed

Date of experience: September 2, 2024

Thumbnail of user amylynni
California
1 review
0 helpful votes
  • Send Message
September 13th, 2024
Verified purchase

Everything went well. Nothing much more to it. Straight forward.

Date of experience: September 3, 2024

Thumbnail of user robertb9160
Kansas
2 reviews
0 helpful votes
  • Send Message
September 11th, 2024
Verified purchase

Product was delivered well ahead of original delivery estimate.
Great order handling. Thank You

Reason I chose this business:

They had the item i wanted.

Date of experience: September 1, 2024

Thumbnail of user ernestm344
Nevada
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

Simple, efficienct, and pleasant! The particular item is of historical significance with regard to restoration!

Reason I chose this business:

Your significances in the marketplace when it comes to quality vintage parts and restorations for collectible Corvettes!

Date of experience: August 17, 2024

Thumbnail of user johnf1929
Oklahoma
3 reviews
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase
• Updated review

Expect good service I have experienced in the past. Relay arrived on time, I later ruined it troubleshooting!

Reason I chose this business:

Past ecperience

Date of experience: August 4, 2024

Expect good service I have experienced in the past
August 6th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Past ecperience

Reason I chose this product:

The correct one for no low speed fan control (I trust)

Date of experience: July 27, 2024

Thumbnail of user edk507
California
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

This is the second time I placed an online order and the product is unavailable. Very disappointing and frustrating.

Date of experience: August 12, 2024

Thumbnail of user wesleyh312
Minnesota
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Couldn't find parts on line. Chatted with a rep. And she found what I was looking for and even took a couple bucks off the price. Very pleased.

Reason I chose this business:

Long time customer

Reason I chose this product:

Couldn’t find the correct parts anywhere else.

Date of experience: August 5, 2024

Thumbnail of user marshalls249
South Carolina
1 review
0 helpful votes
  • Send Message
September 10th, 2024
Verified purchase

Great telephone conversation, service, help. Very knowledgeable. Not so with other businesses.

Date of experience: August 31, 2024

Thumbnail of user jonm1124
Mississippi
1 review
0 helpful votes
  • Send Message
September 9th, 2024
Verified purchase
• Updated review

Got here really quick. Was very quality product.
Just like original parts.

Reason I chose this business:

Have great corvette parts

Date of experience: August 30, 2024

All good no reaon
August 30th, 2024
Verified site experience
• Previous review

Date of experience: August 20, 2024

Thumbnail of user franklink67
Nebraska
1 review
0 helpful votes
  • Send Message
August 17th, 2024
Verified purchase
• Updated review

The over priced item that I purchased was delivered quickly and might be worth all the constant email I been receiving.

Reason I chose this business:

The company comes up on my parts searches.

Date of experience: August 7, 2024

Site won't let me check out as guest
March 2nd, 2024
Verified site experience
• Previous review

Site won't let me check out as guest. Says my email address is not valid even when I used a totally different one. Both work.

Reason I chose this business:

Fits my 88 corvette.

Date of experience: February 21, 2024

Thumbnail of user briana1860
Iowa
1 review
0 helpful votes
  • Send Message
September 8th, 2024
Verified purchase

The steering wheel spinner is very cheap. A disappointment.

Reason I chose this business:

Thought it would be a decent product

Date of experience: August 29, 2024

Thumbnail of user bruceb1960
Ohio
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

I didn't even know what to call this item in my dash, but quickly located and purchased it, and it is already installed in my 79 vette.

Date of experience: August 12, 2024

Thumbnail of user garyh2481
Virginia
1 review
0 helpful votes
  • Send Message
July 25th, 2024
Verified purchase

Have bought parts from ecklers for years,the only thing that has changed is the availability of some parts.Selection is not what it was but you see it with all the suppliers,wish that could change.

Reason I chose this business:

Well know in the corvette community and has great service.

Date of experience: July 15, 2024

Thumbnail of user zechariahk2
Michigan
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

Eckler's has a great selection of parts/accessories. They also have good prices that are competitive with other companies.

Reason I chose this business:

Referral from a friend.

Reason I chose this product:

My brake booster is failing and it needs to be replaced in order to safely get out on the road.

Date of experience: August 9, 2024

Thumbnail of user richardw4208
Illinois
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase
• Updated review

I am going to keep it and installed it. It does have scratches right in the middle of the glass.

Date of experience: August 28, 2024

Too much money for 2 little light bulbs
July 27th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Know about Ecklers

Reason I chose this product:

Hard to find with decent delivery time.

Date of experience: July 17, 2024

Thumbnail of user walters336
New York
3 reviews
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Pipe was not welded correctly. I had to have it welded.
Ends were bent during shipping. They literally just put tape on the ends. No padding.

Reason I chose this business:

Looked good at first.

Date of experience: July 29, 2024

Thumbnail of user jesseh733
North Carolina
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Received my float. Out of the box there was no packaging and no bubble wrap or anything. The fingers were sticking out of the box. Took me 3 days to get my tank out and out this float in and guess what? From the crap packing job they did the float doesn't send the signal so I have no idea how much gas I have. Would've took 10 seconds to wrap so it was safe. So the whole job and my days off were a bust. I will never buy another product from the again ever.

Date of experience: June 16, 2024

Thumbnail of user genec284
Alabama
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

We placed a order for a "Steeroids Power Steering Rack and Pinion Conversion Kit" for a 69 Camaro that has been restored. The package arrived with the end open, was never even taped. The inside parts were hanging out and bolts through the other end as well. Fed Ex stayed with us and helped check the contents to make sure it was all there. This box was in no shape or form heavy enough to hold the contents. When we got the rest of the box open, the contents looked like they came from a junk yard and need alot of paint work before putting on this car! Of course it was a inconvenience to send back because we did not have a box it would fit in. We called Eckler's and they offered a credit on our account which was $200 and something or settle for a cheaper price to place on the card the order was placed on. Seems alittle crappy to me considering how much we spent! Very diappointed in this company and may think twice about ordering again with them. There will be alot of work involved in getting the part ready to install in this Camaro and they didn't seem to care. Just made sure they told us to make sure we were happy with our choice of credit like we had a choice for something better!

Date of experience: July 29, 2024

Thumbnail of user jayd1012
Connecticut
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Great service,the prices were great and the customer service was awesome, I would definitely recommend you thanks again

Date of experience: July 29, 2024

Thumbnail of user steven1095
Ohio
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Delivered as advertised, fit perfect and added some bling to the engine.

Reason I chose this business:

Had purchased from you in the past and satisfied with purchases.

Date of experience: August 27, 2024

Thumbnail of user jeffw2079
Colorado
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Eckler's shipped quickly. Order received as expected. Thank you!

Date of experience: August 28, 2024

Thumbnail of user harryl472
California
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

My package arrive on time but the merchandise was damaged from shipping. The entire package was damaged including a very large hole in the middle of the shipping box. Obviously, the package was abused and thrown around. There were no insulation to protect the merchandise. Ecklers should do a better job packaging. I have to spend time to return the merchandise plus the downtime.

Sales representative was helpful in regard to returning the merchandise. I would've rate it a 4 or 5 star if it wasn't for the poor packaging.

Reason I chose this business:

They are known for Corvette parts

Service

Date of experience: June 24, 2024

Thumbnail of user joycec1247
Minnesota
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

We ordered four tires. Three came as scheduled but one did not. After chatting with two very nice agents it finally showed up. It was a Fedex problem not your mistake.

Very helpful. See above statement.

Reason I chose this business:

You had the tires we needed for our Model A.

Service

Date of experience: July 3, 2024

Thumbnail of user georgek1557
Connecticut
1 review
0 helpful votes
  • Send Message
July 26th, 2024
Verified purchase

The part I ordered fit perfectly an was exactly as advertised, and at a very good price. The staff I spoketo were very helpful in making sure it would fit.

Reason I chose this business:

Found the part I needed on the website at a very good price.

Date of experience: July 16, 2024

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

How do I know I can trust these reviews about Ecklers?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ecklers?