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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
805
Neutral
60
Negative
110
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12,378 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,158)

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customer service (82)
Thumbnail of user williamg3663
New York
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Found the part,ordered the part, received the part. Overall a great experience.

Date of experience: August 26, 2024

Thumbnail of user dennisc1500
Florida
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

Ordered a pair of deluxe bumper guards for my 1967 Camaro. Ordered them online. Quality was very nice, and the shipping was fast.

Date of experience: August 3, 2024

Thumbnail of user alanm1597
New York
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Rey was great on handling this order. He researched and found the hoses I needed. Great on the phone and just a great guy to talk to.

Date of experience: August 5, 2024

Thumbnail of user chrisa2385
Arizona
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Always a pleasure, the part I bought got perfectly, I forgot to make a video.

Reason I chose this business:

I always do for my Corvette needs

Reason I chose this product:

You had them in stock

Date of experience: August 25, 2024

Thumbnail of user robertj3578
Connecticut
1 review
0 helpful votes
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August 26th, 2024
Verified purchase

You had the part I needed for my 1975 Corvette. It was a very smooth transaction. Thank you.

Reason I chose this business:

I found you on line and you had what I needed.

Date of experience: August 16, 2024

Thumbnail of user rr610
Michigan
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

The return policies make too much of a liability to continue shopping with Ecklers. I wont be shopping with them again.

Service

Date of experience: August 6, 2024

Thumbnail of user mashalak
South Africa
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

The shipment was delivered on time and in line with the brief

Reason I chose this business:

Ecklers as a company is dependable and delivery is timeous.

Date of experience: August 24, 2024

Thumbnail of user alanr603
Maine
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

This stainless steel line was priced very reasonable so I ordered it. I was happy that it came in very quickly and the shipping was free. The transmission vacuum line fit exactly as it is supposed to. I would buy from this company again if the need should arise again. I do recommend this seller and feel if you see something online from them at a cost you are comfortable with you should buy that item.

Reason I chose this business:

Item came up in a parts search and they had the best price

Date of experience: June 4, 2024

Thumbnail of user brandona644
Michigan
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I was very impressed how well they fit. Installation was quick and easy

Reason I chose this business:

I like to use parts from companies who are known premium parts

Date of experience: August 23, 2024

Thumbnail of user genel222
Texas
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Ecklers is fine, shipping was fast, product is flawed. Side drivers vent window does not fit correctly at top of frame. Has 1/2 inch gap between vent frame and door frame at top.

Date of experience: July 15, 2024

Thumbnail of user garyf1239
Texas
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

Good. Minimum wait time. In stock. Packaged securely. Online transaction all that was required.

Reason I chose this business:

Internet search

Reason I chose this product:

Replacement

Date of experience: August 23, 2024

Thumbnail of user josephe1202
Florida
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Ordered what I needed. Had model specific items. Items were delivered in a timely manner

Reason I chose this business:

Used them before.

Date of experience: August 18, 2024

Thumbnail of user johnr7401
Australia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase
• Updated review

Item out of stock, up to 12 weeks lead time, as of today I have been waiting 16 weeks

Waiting on a response

Reason I chose this business:

Product range

Service

Date of experience: August 20, 2024

Easy process
July 18th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Availability

Reason I chose this product:

Needed for project

Date of experience: July 8, 2024

Why was 1 item sent separately, causing me to incur more shipping charges
July 13th, 2024
Verified purchase
• Previous review

Up until my last order I was more than happy with your service, but was disappointed in the shipment being split, as I have further purchases to make I hope this was a one off.

Reason I chose this business:

Availability and service

Date of experience: July 3, 2024

Easy shopping
April 19th, 2024
Verified purchase
• Previous review

Great shopping experience, catalogue of parts easy to navigate

Reason I chose this business:

Product range

Reason I chose this product:

Ongoing replacements for my project

Date of experience: April 9, 2024

Thumbnail of user bradleys663
Colorado
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

I was able to find the part and get it to my place promptly done very easily

they helped me getting the part order and finding it

Service

Date of experience: August 15, 2024

Thumbnail of user kenv172
California
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

It showed up a day late. I need it on Saturday like it said when I ordered it.

Date of experience: August 21, 2024

Thumbnail of user carls1310
Pennsylvania
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

Very, very, very, vey, very good.
The man I dealt with has made Ecklers my first go to for parts as usual from now on. He was very courteous and very helpful.I needed a water pump gasket to finish my project. He helped with a rather
Unusual circumstance and I was quite happy and satisfied. He is a quality asset to your business.
I purchase often and this was just a little gasket which I received and needed. Please thank him for me.

Reason I chose this business:

I need part.

Reason I chose this product:

I need part.

Date of experience: June 22, 2024

Thumbnail of user davidl6886
New Jersey
1 review
0 helpful votes
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June 16th, 2024
Verified purchase

Had to cancel an order for vent window seal and glass run channel seal with another vendor. During a search for a vendor that had some in stock, came across this company. Figured I would check, and BOOM, had it in stock, and extremely reasonable in price!

Date of experience: June 6, 2024

Thumbnail of user donniem153
Missouri
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

Fair price on seat foam with quick and reasonable shipping.

Date of experience: August 21, 2024

Thumbnail of user robertk2534
Pennsylvania
3 reviews
0 helpful votes
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September 1st, 2024
Verified purchase

Easy site to use. The parts have already been installed. Everything fit well and look great!

Reason I chose this business:

Past customer

Reason I chose this product:

Open Box, graet price

Date of experience: August 22, 2024

Thumbnail of user mikew2810
California
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

I had given up on Eckler's and frankly I was pleasantly surprised. On time and as represented. Overall a good experience.

Reason I chose this business:

Price and availability

Date of experience: July 31, 2024

Thumbnail of user lyler76
Pennsylvania
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

One of the parts I received was incorrectly labeled. It's delaying my progress a little bit, but the customer service rep made it right, so no big deal.

Jeremy did an excellent job in rectifying the issue.

Reason I chose this business:

I’ve used Ecklers for the majority of my build.

Service

Date of experience: June 24, 2024

Thumbnail of user kennethe568
Michigan
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Part fit perfectly and works perfectly. A trouble free transaction. T/y

Reason I chose this business:

They had the part I was looking for.

Date of experience: August 20, 2024

Thumbnail of user spencerw147
Massachusetts
2 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

Product was packaged in a manner that shipping extra shipping tape tore chunks off the bottom of mat. The bow included a window to feel the material; this window was taped over which damaged the mat. Not worth the hassle to return or request a new product given the product is very poor quality as is.

Reason I chose this business:

Online search.

Date of experience: June 4, 2024

Thumbnail of user gleno70
Kansas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Great. Needed a radiator ordered a radiator got a radiator. Have not put it in yet

Reason I chose this business:

Prior experiences have been good

Date of experience: August 20, 2024

Thumbnail of user jeromei27
Arizona
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Found what I needed and made it easy to place the order. Every went fine.

Reason I chose this business:

A good percentage of my general Corvette parts are readily available. As well as a good selection of performance needs.

Reason I chose this product:

My current breather are vented at the bottom of the cap and leak on the headers.

Date of experience: August 20, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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