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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,158 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
805
Neutral
60
Negative
110
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12,378 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,158)

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customer service (82)
Thumbnail of user ronnyr32
Washington
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Very good quality. And it fits. I had problems with your competitions product. No atisfacrion yet with their customer service.

Reason I chose this business:

Price and quality

Date of experience: July 23, 2024

Thumbnail of user anthonyh2103
Florida
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Simply have the products for a good price in stock! Fast shipping. Just a great co.

Reason I chose this business:

You had what I needed. In stock. Also like that you take PayPal.

Date of experience: August 14, 2024

Thumbnail of user manuell252
Texas
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Ordered parts,parts arrived quickly and timely. Parts are correct to original and good quality

Reason I chose this business:

Previous customer

Date of experience: August 18, 2024

Thumbnail of user jamesh8199
Pennsylvania
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Still waiting for a catalog. Almost a month still have to order more stuff.

Reason I chose this business:

Good prices.

Date of experience: August 20, 2024

Thumbnail of user stevenh1259
Kentucky
2 reviews
0 helpful votes
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May 28th, 2024
Verified purchase

Super helpful, knowledgeable staff it was a fantastic experience to talk to sales people that are also car enthusiasts as well. Your sales associate was very helpful. Gave me a lot of insight help me choose which is probably the best option for me very conscientious. Fantastic job guys. You've got a great team working for you. Keep up the good work.

Date of experience: May 18, 2024

Thumbnail of user robertk4384
Wisconsin
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Easy and straightforward process. All the fasteners in the set are packaged for their intended placement in the interior. No more lost or mis-matched screws!

Reason I chose this business:

I like to support companies that support the Corvette hobby.

Reason I chose this product:

Something I needed and should have purchased long ago. Trying to find similar replacement screws in junk boxes is a time waster.

Date of experience: July 4, 2024

Thumbnail of user douglash1162
Washington
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

The experience was good as always. I will definitely continue to buy what I need from Eckler's.

Reason I chose this business:

I have shopped with this site previously when it was Eckler's Corvette.

Reason I chose this product:

I required a replacement part.

Date of experience: August 11, 2024

Thumbnail of user jeffh2520
California
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Ok but I thought shipping was slow took longer than I expected to receive my cover

Reason I chose this business:

I have their catalog

Date of experience: August 13, 2024

Thumbnail of user brucev305
Minnesota
1 review
0 helpful votes
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June 3rd, 2024
Verified purchase

I received an Email displaying a part that I'd recently been looking at, and immediately below a big banner saying "20% off" for Memorial day. When I attempt to place the order I find that this particular item is not eligible for the discount. This wasn't a big-ticket item, or a special order, just another ordinary part. Kind of disappointed that they felt it necessary to draw people in with this type of misleading advertisement.

Date of experience: May 24, 2024

Thumbnail of user markn1705
Tennessee
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I THINK I SENT A REQUEST ( LEFT MT EMAIL) FOR MY SUNVISOR BRACKETS YOU GUYS ARE OUT OF STOCK. Will they EVER come back?

Reason I chose this business:

YOR'RE THE BEST

Reason I chose this product:

MINE COULD BE ORIGINAL,(CERTAINLY SINCE 2007) HOPING TO HAVE IMPROVED ILLUMINATION

Date of experience: August 11, 2024

Thumbnail of user rossu28
Utah
1 review
0 helpful votes
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August 8th, 2024
Verified purchase

Order was shipped out within hours and the price was much lower than the other parts houses for the same brand and part

Date of experience: July 29, 2024

Thumbnail of user deborahl2210
North Carolina
1 review
0 helpful votes
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August 13th, 2024
Verified purchase

I received one of the two items that I ordered. The other was on back order and I canceled the item.

Service

Date of experience: August 3, 2024

Thumbnail of user adriana436
Texas
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Quick easy product funding even quicker ordering pleased with the entire process

Reason I chose this business:

I have ordered many parts in the past with no issues

Date of experience: August 18, 2024

Thumbnail of user matthewh2505
Ohio
1 review
0 helpful votes
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August 7th, 2024
Verified purchase

The box the 700 dollar car cover came in had little to no weight with the car cover in it. I hope it's a good cover.

In complete components in van steel front break upgrade c5 to c4 front Axle assemblies. I did receive a small credit. Items were installed by dealership with out me knowing all issues with poor quality workmanship on components in kit. I would of returned the garbage but a all ready paid 1000 bucks to put on my corvette. A nitemare that still haunts me today. I have to look at my new hellcat challenger and audi s8 to sleep at nite. Thank you for the terrible sicking experience.

Reason I chose this business:

Corvette king of aftermarket parts.

Service

Date of experience: July 28, 2024

Thumbnail of user melindap303
Alabama
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Thank you, this was exactly what I needed, it was shipped in a relatively short time, wrapped very securely and as described.

Reason I chose this business:

I looked for this item at a lot of companies and this one had exactly what I needed and what I was willing to pay.

Date of experience: July 15, 2024

Thumbnail of user jimp1568
Connecticut
1 review
0 helpful votes
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August 28th, 2024
Verified purchase

Second time I have purchased parts from your store and very satisfied.

Reason I chose this business:

Have most of the parts for my car

Reason I chose this product:

Like what you have

Service

Date of experience: August 18, 2024

Thumbnail of user richardl3600
Virginia
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Quick and easy and a pleasure to deal with. Item was exactly what I expected

Reason I chose this business:

Used them before very satisfied

Reason I chose this product:

Because I wanted it?

Date of experience: August 14, 2024

Thumbnail of user richardg3826
Nevada
1 review
0 helpful votes
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August 6th, 2024
Verified purchase

I filled out the info for my car, I have a 69 Fairlane and you keep sending me deals on camaro parts. DUH!

Date of experience: July 27, 2024

Thumbnail of user steveb3373
California
3 reviews
0 helpful votes
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June 14th, 2024
Verified purchase

I have tried 3 times now to order a decal strip for my corvette. The picture in the description shows a black decal with white lettering. I have received 3 times now a white decal with no color for the lettering. Why is it so hard to receive what is shown in a picture. I will be ordering my corvette parts elsewhere.

Reason I chose this business:

I did hear good thing about them but after my experience I'm not sure about there customer service.

Date of experience: June 4, 2024

Thumbnail of user davidh10153
Colorado
1 review
0 helpful votes
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May 31st, 2024
Verified purchase
• Updated review

Did I get the military discount? I why is it on some items you received a military discount and not everything? I am a 20 year active duty retire soldier and every little discount helps it nice you do offer this discount and really no one requires you to do this but it does help when your on making a lot less money than working. Thank you

Reason I chose this business:

Easy used,I have used this company 4 times and have had no complaints I will be ordering any things as my finances alot me,right now I having my car A/C system converted to the new Freon requirements mandate by the government who only adds more expenses to other things I want to order for my 1986 C-4 Vette

Date of experience: May 21, 2024

Did I get the military discount
May 24th, 2024
Verified site experience
• Previous review

Date of experience: May 14, 2024

Thumbnail of user frankf1403
Virginia
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

I can't say that I had a bad experience. Just kicking myself for not shopping around. The tool is half the price at Wallyworld and a dozen other places.

Date of experience: June 28, 2024

Thumbnail of user roberte2621
California
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Easy parts lookup and order. Quick shipping. Parts fit perfectly, simple installation, back on the road.

Reason I chose this business:

Parts availability

Date of experience: July 21, 2024

Thumbnail of user darylh218
Pennsylvania
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Do I need a fuel regulator going on a 82 corvette. Has an electric fuel pump

Shipping date later than what I was told

Service

Date of experience: August 15, 2024

Thumbnail of user time501
Oregon
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I ordered a few hundred worth of parts from Mac's and some parts got back ordered. I never received them but paid for them as it was enough to get 'free' shipping. Have called several times (and tried to call but on hold for hours at a time) and been told "still on back order", "it's because of the pandemic" etc. etc.
Now today I am told my order was merged, then deleted, no refund, no communication, nothing. Poof. Money / parts / time - gone.
NOW the company is Eckler's which USED to be good as well - but there's some kind of serious problem with this company - I.E. Crap service.
Fine, keep my money, don't get me my parts, treat me poorly - I'll not be back - there are plenty of other companies that sell vintage Ford and Chevy parts. Goodbye!

Service
Value
Shipping
Returns
Quality

Date of experience: April 17, 2024

Thumbnail of user douglasc1013
New York
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

I spent $200 dollars more with a promise of me receiving my product today! 6/15/24
After tracking shows that it didn't ship until today. Giving me time to take my car out for father's day!

Date of experience: June 15, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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