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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 13th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.5%
Positive
803
Neutral
60
Negative
110
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Instant Feedback

12,365 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,156)

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customer service (83)
Thumbnail of user georged533
Florida
2 reviews
0 helpful votes
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February 14th, 2024
Verified purchase

Easy to find things and well organized...love it...I like to use the parts catalog with the computer when ordering...No problems...I received everything I ordered and quick!

Reason I chose this business:

They are in Florida and so am I...Very nice catalog...Prices are pretty good too

Reason I chose this product:

I am rebuilding some switch cables and installing new wire on the lighting of my 30 Ford

Date of experience: February 14, 2024

Thumbnail of user hollisj18
Louisiana
1 review
0 helpful votes
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June 2nd, 2024
Verified purchase

All on point and upstanding and very good service I will pass this to others to look for parts as well

Date of experience: May 23, 2024

Thumbnail of user stevenb3624
Oklahoma
1 review
0 helpful votes
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June 27th, 2024
Verified purchase
• Updated review

Easy and quick ordering and good description of the parts to make sure they were what was needed.

Reason I chose this business:

Availability

Date of experience: June 17, 2024

Easy and quick
June 17th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Availability

Date of experience: June 7, 2024

Thumbnail of user joseu222
Texas
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

The part arrived on time and is of good quality, but the free catalog offered and I was hopping for did not. Still 5 Stars

Reason I chose this business:

Sure fit on parts.

Date of experience: May 7, 2024

Thumbnail of user ignacioq2
Washington
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Shopping was easy, item arrived on time, and undamaged, which that in itself was good.

Reason I chose this business:

The price, I hope the quality of the bumper is what is advertised.

Reason I chose this product:

I need a bumper for my car.

Date of experience: June 26, 2024

Thumbnail of user johns15851
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Very Easy and straight forward Website. I have used multiple times and have recommended to part Camaro Crew

Reason I chose this business:

Parts are perfect for my 1986 Chevy Camaro Iroc Z28

Date of experience: June 3, 2024

Thumbnail of user zachh268
Colorado
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Everything was perfect fast shipping & great protective packaging, also was perfect size as the 1931 Chevy coupe mirror bracket only fits one size mirror!

Date of experience: September 5, 2023

Thumbnail of user karlw274
Alabama
1 review
0 helpful votes
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June 4th, 2024
Verified purchase

Good, the customer rep was very knowledgeable of the products, if he didn't know, he was able to look it up. Unfortunately one item was out of stock.

Date of experience: May 25, 2024

Thumbnail of user jerryl966
North Carolina
1 review
0 helpful votes
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June 6th, 2024
Verified purchase

Easy to find what you need the website is like candy to a baby everything you need to restore your dream car

Reason I chose this product:

Looks like what I need

Date of experience: May 27, 2024

Thumbnail of user robertk4300
Ohio
2 reviews
0 helpful votes
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May 26th, 2024
Verified purchase

My heater core went out and you had exactly what I needed and at an affordable price. Shipping was rocket fast. You are listed in my favorites!

Reason I chose this business:

Availability and price

Date of experience: May 16, 2024

Thumbnail of user done433
Arizona
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Rep told me it was shipping from LA California. Just to find out it's coming from Florida. Now I have to wait an extra 7 days of car being down

Date of experience: April 24, 2024

Thumbnail of user wesk59
Minnesota
1 review
0 helpful votes
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July 9th, 2024
Verified purchase
• Updated review

Still testing booster as brake pedal sinks too far running.

Reason I chose this business:

Price and availability of item I needed.

Date of experience: June 29, 2024

Rod from booster to pedal too short
July 5th, 2024
Verified purchase
• Previous review

The rod going from the booster to the brake pedal was not the same as the original booster. Also the length of of this threaded rod was 3/4" short of what was needed to keep the pedal at a reasonable height. I had to thread on a collar nut and short threaded extension rod to allow proper height of the brake pedal. Once installed the brakes are working better.

Date of experience: June 25, 2024

Thumbnail of user stanleyc288
California
1 review
0 helpful votes
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May 8th, 2024
Verified purchase

Very good Sam really professional took the time to make sure of the parts I needed ask all the right questions could not have been better

Date of experience: April 28, 2024

Thumbnail of user daved1163
Texas
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Good service, great products, took some time to receive the product but overall good packaging quality

Date of experience: May 11, 2024

Thumbnail of user rockyw51
Pennsylvania
1 review
0 helpful votes
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February 18th, 2024
Verified purchase

I was assured that the wheel lock caps would fit my C4 Corvette but the do not. No I have caps I cannot use because the return will cost more than the parts.

Reason I chose this business:

They are supposedly the Corvette experts and I trusted their judgment on fitment of the wheel lock cap covers.

Date of experience: February 11, 2024

Thumbnail of user gerardf87
Arizona
1 review
0 helpful votes
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July 8th, 2024
Verified purchase

It arrived quick and easy can't wait to install it

Date of experience: June 28, 2024

Thumbnail of user timd1105
Florida
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

To start this review off, I have NEVER had a bad experience with Eckler's. They are one of the few shops that have the parts I need for the vehicles I work on in my shop. I had one issue that was due to a manufacturing defect and they took care of it, out of plenty of other flawless orders. The only reason I am posting a three star review is because of the issues below. I was searching for replacement armrest pads on Google, found a link for one side on a sponsored ad. Added to cart. No problem. Try and search for the opposite side under the search bar with my vehicle in the filter, and no results. That is with using "armrest" in the website search just as the one I found on Google was listed and titled on the site, other details were obviously included on the title listing. Nothing appears under "armrest"... After an hour or so of searching, I find one myself. Even after asking for "Live Chat" assistance, where I was told they couldn't find any. Please update your site. Just like every other aftermarket/classic car site needs an update... These issues with searches cause a lot of loss on potential business and headache on the consumer end. I am all for the catalogs and the old school way of doing things, but if you are going to have a site, why not try and make it easier to navigate if the issue is brought to attention? Just like other sites, random parts that don't actually fit your vehicle filter show up under search, or maybe nothing at all.

Date of experience: August 13, 2023

Thumbnail of user johnl6316
Delaware
1 review
0 helpful votes
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June 7th, 2023
Verified purchase

Ecklers helped me with quality parts for a frame- off restoration of my 55 Chevy which I have owned over 50 years. Good quality, good price, fast shipping, freindly service.
Thanks Ecklers!

Date of experience: June 7, 2023

Thumbnail of user kimalanh
Wisconsin
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

I ordered the part, realized it was a mistake, emailed you immediately to cancel, called first thing the next morning to stop the order and apparently you already shipped it

Date of experience: June 1, 2023

Thumbnail of user ronnieh215
Illinois
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Chrome bumper looks awesome. Just a little more detail to the mounting holes might help a little bit, needed to do a little grinding to get the bolts in but over all very satisfied

Date of experience: May 20, 2023

Thumbnail of user adamy493
Kentucky
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Very easy transaction fast shipping no complaints thus far

Reason I chose this business:

Know company figured was trustworthy

Date of experience: June 25, 2024

Thumbnail of user williaml3330
Florida
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

Very fast shipping and prices………………………………………………………………..

Date of experience: June 26, 2024

Thumbnail of user timn281
Utah
3 reviews
0 helpful votes
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July 4th, 2024
Verified purchase

I like the product however shipping was too high considering the weight and size of the product.

Reason I chose this business:

Corvette Parts.

Date of experience: June 24, 2024

Thumbnail of user williama2588
Nebraska
1 review
0 helpful votes
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May 23rd, 2024
Verified purchase

I needed some parts for my 1979 corvette. I went online and ordered them. Very simple for an old guy. Thanks for being there!

Date of experience: May 13, 2024

Thumbnail of user timothyd1065
Illinois
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

Some times hard to navigate catalog. Parts are not in any real order.

Reason I chose this product:

Needed them

Date of experience: June 24, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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