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Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 3 days
12,349 reviews
I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
The parts came in a reasonable time. Some parts don`t match the order number not sure why so I have been unable to order that part for now.
Date of experience: May 23, 2023
Orderd door panels after multiple emails and phone calls and run around 5 months later they cancelled my order I will never order from them again!
Date of experience: February 6, 2023
Very good experience so far. Good product and quick delivery and reasonable shipping.
They had what I needed.
Date of experience: May 30, 2024
Had the part when others didn't. Every part I have ordered from Ecklers has always been high quality. Will use again in the future.
Date of experience: January 31, 2024
Date of experience: December 30, 2023
ANYTHING I need for my model A Ecklers has!.fast shipping.good prices and very easy shopping.highly recommended!.thank you
THE site for anything my model A needs!
Lost original key to ignition..
Date of experience: April 10, 2024
Great!👍🏻 i received everything in great condition in a timely manner.
Date of experience: May 28, 2024
Fast delivery good customer service and product fair pricing
Date of experience: May 26, 2024
Don't get suckered into aftermarket products being the same. They are NOT. This is the only gas pedal for impala that stays on. Thank you Ecklers
Wanted original
Aftermarket parts are crap
Date of experience: August 28, 2023
Went yesterday(Sep 28,2023@01:40pm) to the store in Titusville, Fl., drove from Georgia and spend like 30 min in the counter, was on employee in the computer and NEVER even turn around to say anything, went to the bathroom, my wife also went to the bathroom and he NEVER even turn around to attend us. Went out side look around, we ask a lady and she was taking a smoke break, told her what was going on, she went inside the store and talk to the guy in the computer and he specifically said, he didnt have time to take care of us. If you guys have video cameras and a rign securty system operational will see the attention they give us, I have been buy parts from you guys for years, but NEVER again. NO CUSTUMER SERVICE, Had a really bad experience yesterday THANKS YOU FOR NOTHING!
Date of experience: September 29, 2023
I havn't recieved an e-mail with any thing on shipping tracking number when shipped,all I know is you took my money
Date of experience: August 7, 2023
Easy ordering and received product in a timely manner. I have ordered from Ecklers before and have always been satisfied.
I always get good service
Needed for my car
Date of experience: March 16, 2024
Great pricing, free shipping, I'll be ordering again, when I need something for my project.
Date of experience: May 24, 2024
I couldn't sleep Worrying whether I Could find this Part Or not I should have checked before I went to bed LOL because it was too easy To find it here once I checked Thank you thank you
My engin is a boat anchor without it
Date of experience: March 26, 2024
Nice to locate an elusive part. It didn't take long to receive the part and the quality is really better than the original equipment.
Known in the auto industry
Exact match to the original part
Date of experience: February 11, 2024
It was fast and simple to order the park.And I received an excellent shipping time
Because you're the one that had the product that I need
Because I need the plugs
Date of experience: May 23, 2024
BOUGHT A FUEL PUMP, PUMP WAS DEFICTIVE.
THEY REFUSED TO REFUND BECAUSE IT HAD BEEN OVER 90 DAYS
REFUSING TO REFUND BECAUSE IT TOOK ME TOO LONG TO FIND OUT THAT THEIR PUMP WAS DEFECTIVE.
Date of experience: February 7, 2024
Ordered a set of rims. This company was super helpful & knew their $#*!. Thanks Ecklers! Awesome service!
Date of experience: March 28, 2024
First order I received the envelope was empty. I emailed and have got no response. I did reorder the item and hope to actually receive it this time
Date of experience: August 15, 2023
It was quick and easy and they had the part in stock even though it was $ 10.00 more than other places but it had a quicker delivery date
Part I needed was in stock
Need it to attach the Body to the Car
Date of experience: January 17, 2024
The gas tank I ordered was as described. I received it within a few days of ordering it
Date of experience: May 20, 2024
Stephanie was super helpful, very polite & knowledgeable of what I needed.
Date of experience: May 22, 2024
Thank you for having parts in stock. I will continue to use your service until you do not have parts in stock.
Best prices
Part needed
Date of experience: February 7, 2024
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.
