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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
803
Neutral
60
Negative
109
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Instant Feedback

12,349 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,155)

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customer service (83)
Thumbnail of user randally25
Pennsylvania
2 reviews
0 helpful votes
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February 2nd, 2024
Verified purchase

Put in to be alerted when an item was back in stock, I was alerted, ordered it and will have it in 2 days

Date of experience: February 2, 2024

Thumbnail of user blairg72
Utah
1 review
0 helpful votes
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April 11th, 2024
Verified purchase

I ordered a transmission line for my 1965 Cutlass and Ekler's received my payment via PayPal but no invoice was emailed

Date of experience: April 1, 2024

Thumbnail of user timc1659
Florida
1 review
0 helpful votes
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May 29th, 2024
Verified purchase

Fairly easy to set up am account and easy to order!
Part fit like it should.

Reason I chose this product:

Ran out of gas because gauge read full!

Date of experience: May 19, 2024

Thumbnail of user bartl55
Idaho
1 review
0 helpful votes
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October 18th, 2023
Verified purchase

Have not had order or any tracking. Order placed September first, told it should ship September 12 but 6 days later no update or tracking provided.

Date of experience: September 18, 2023

Thumbnail of user michaeld7097
New Jersey
1 review
0 helpful votes
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January 29th, 2024
Verified purchase

Liked product and customer service called customer service and they were very helpful answering my questions

Reason I chose this business:

Purchased from Eklers before

Date of experience: January 29, 2024

Thumbnail of user dubond
California
1 review
0 helpful votes
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June 25th, 2024
Verified purchase

Con la primera compra tenia mis dudas, No los conocia y me arriesgue, pero NO me desepcionaron fue excelentey mi hija quedo sorprendida por su regalo. Y ahora con la segunda compra Yo queria mas y le compra a mi Esposa y para Mi, quedamos sin palabras al recibir los articulos comprados y que llegaron antes de tiempo y en buen estado. Muchisimas gracias Ecklers.

Reason I chose this business:

Por la primera compra que hice, era un articulo que buscaba desde hacia varios meses atras y las empresas que lo tenian, NO me daban confianza para comprar, soy honesto cuando vi que tenian a PayPal, no lo pense 2 veces, compro por medio de PayPal desde hace mas de 15 años.
Pero ahora con el servicio y la calidad de los productos en ropa, el servicio y el seguimiento de la compra les doy mi voto, nuevamente muchisimas gracias.

Date of experience: June 15, 2024

Thumbnail of user raymondm1084
Arizona
1 review
0 helpful votes
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May 31st, 2024
Verified purchase

Brake parts, everything works out they're supposed to

Date of experience: May 21, 2024

Thumbnail of user danielwg
Washington
1 review
0 helpful votes
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June 8th, 2023
Verified purchase

Had some difficulty finding what I needed. Hopefully what I found will be ok.
I was shopping for a good friend.

Date of experience: June 8, 2023

Thumbnail of user daveo504
North Dakota
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

I really with the online part number would match the catalog part number. It just doesn't make sense. Please fix.

Date of experience: April 27, 2023

Thumbnail of user williamb5978
California
1 review
0 helpful votes
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November 20th, 2023
Verified purchase
• Updated review

Difficult to modify a part and look at it once you choose it. Can't seem to find a back button for the part only for the vehicle.

Reason I chose this business:

Found parts here before. I wont be back. Your return process is a disaster. I’ll keep the parts I don’t need it’s not worth my time for a refund that is 1/4 of what Ai paid.

Service

Date of experience: November 13, 2023

Difficult to modify a part once you choose it
November 13th, 2023
Verified site experience
• Previous review

Difficult to modify a part once you choose it. Can't seem to find a back button for the part only for the vehicle.

Reason I chose this business:

Found parts here before

Date of experience: November 6, 2023

Thumbnail of user mikec2803
California
1 review
0 helpful votes
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August 9th, 2023
Verified purchase

Simple and fast and good quality. Packed well and fast shipping. I will buy from you again, keep up the good work. Thanks. Mike

Reason I chose this business:

You had what I needed in stock

Date of experience: August 9, 2023

Thumbnail of user jeremiahf64
New Mexico
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

I never got my u-joint. I ordered a yoke and a u-joint. Yoke showed up but no u-joint. They should of been package together. Hope it shows up soon

Date of experience: June 19, 2023

Thumbnail of user darylh185
Mississippi
1 review
0 helpful votes
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September 17th, 2023
Verified purchase
• Updated review

Easy to find parts. Parts shipped and Arrived fast. The parts are not fitting properly. Can't roll the windows up and the doors are hard to close

Got my parts fast. They just don't fit like they should. I have 32 years experience so putting them on is not an issue. They simply don't fit.

Reason I chose this business:

They were on the internet and said parts would fit and they don't

Date of experience: August 18, 2023

Easy to find parts
August 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great deals need parts

Date of experience: August 11, 2023

Thumbnail of user samueld463
Louisiana
1 review
0 helpful votes
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September 10th, 2023

Mac antique auto part was the best.
Thanks to eckler's many parts are not there to order
please turn that copany back to mac 's owners

Tip for consumers:
talk to a rep would help

Products used:
none

Service
Value
Shipping
Returns
Quality

Date of experience: August 11, 2023

Thumbnail of user robinh1246
California
1 review
0 helpful votes
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October 19th, 2023
Verified purchase

Quick and easy, yes. Delivered as promised MINUS installation instruction. Still trying to find out how install it.

Reason I chose this product:

An appealing upgrade

Service

Date of experience: October 19, 2023

Thumbnail of user danielw2192
Colorado
1 review
0 helpful votes
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March 11th, 2023
Verified purchase

Easy check out. Lots of great parts. My order shipped fast and was exactly as described. Well packaged too.

Reason I chose this business:

Had what I needed at a good price

Reason I chose this product:

To replace my old worn out yellowed original washer fluid bottle

Date of experience: March 11, 2023

Thumbnail of user ericd1457
Texas
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Excellent experience. All items were in stock and shipped hours after placing my order. They sent shipping data immediately for tracking

Service
Value
Shipping

Date of experience: June 6, 2023

Thumbnail of user stevet1385
Nebraska
1 review
0 helpful votes
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January 26th, 2024
Verified purchase
• Updated review

I was looking for interior pieces for my 57 Chevy Belair 4dr sedan and discovered that Ecklers is the only company to offer a complete interior package, I mean complete!

Reason I chose this business:

Past customer, good selection

Reason I chose this product:

Needed for my 57 Chevy Belair 4dr sedan

Date of experience: January 26, 2024

Very easy to find and order items
August 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous purchases, availability!

Reason I chose this product:

Needed for my 57 Chevy, the old one was damaged.

Date of experience: August 18, 2023

Quick and easy site to use
May 17th, 2023
Verified site experience
• Previous review
Reason I chose this product:

Needed for my 57 Chevy rewiring project

Date of experience: May 17, 2023

Thumbnail of user alanf752
North Carolina
1 review
0 helpful votes
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May 26th, 2024
Verified purchase
• Updated review

It came faster than expected. Everything was what I expected

Reason I chose this business:

Had a better option

Date of experience: May 16, 2024

Ordering was easy
May 20th, 2024
Verified purchase
• Previous review

Easy not much to say now because I haven't received anything yet. Too early to comment

Date of experience: May 10, 2024

Thumbnail of user thomasb4883
Colorado
1 review
0 helpful votes
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May 26th, 2024
Verified purchase

Pleasant very good I hate doing these you're welcome

Reason I chose this business:

It had the stuff I needed

Date of experience: May 16, 2024

Thumbnail of user jamesa3860
Missouri
1 review
0 helpful votes
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May 25th, 2024
Verified purchase

Had the part I needed. Easy lookup and verification, and easy checkout

Reason I chose this business:

Reliable source for Vette parts

Reason I chose this product:

Old not working

Date of experience: May 15, 2024

Thumbnail of user robinj529
Pennsylvania
1 review
0 helpful votes
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September 29th, 2023
Verified purchase

Excellent service and fast shipping. Nice change from the usual service that has become the norm in these covid years!

Date of experience: September 29, 2023

Thumbnail of user haroldl434
Mississippi
1 review
0 helpful votes
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May 22nd, 2024
Verified purchase

So far everything I ordered was what I was expecting, freight was good and timely

Reason I chose this business:

They are tri 5 experts

Date of experience: May 12, 2024

Thumbnail of user danielw2582
California
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

I am pleased that Ecklers has modified their shipping charges to be more in line with actual costs. Thank you for this!

Reason I chose this business:

I have been a long time customer.

Date of experience: February 14, 2024

Thumbnail of user larrym2140
Washington
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Great product, shipped in a timely manner in perfect condition. Thank you.

Reason I chose this business:

Previous positive experiences.

Date of experience: May 9, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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