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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,155 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.6%
Positive
803
Neutral
60
Negative
109
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Instant Feedback

12,349 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,155)

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customer service (83)
Thumbnail of user williamm6399
Georgia
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Good site. Easy to navigate.Shipping was quick. Overall a good experience.

Reason I chose this business:

Good selection on 1957 parts.

Reason I chose this product:

Needed a gas tank for my 1957 Chevy 150.

Date of experience: May 10, 2024

Thumbnail of user williama2582
Florida
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

I ordered a lid for the center counsel expecting it to be complete but it is only the cover

Date of experience: May 6, 2024

Thumbnail of user vincentd577
Oregon
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Quick delivery and great quality parts make me smile 😁

Date of experience: May 11, 2024

Thumbnail of user gregoryg744
Kentucky
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Your customer service and updates is non-existent.
Sent over 5 emails and received a very generic response about a 10.00 credit being issued to me for my hassel. Don't know where it is, haven't seen it.

Order placed on May 6th.
Sent email inquiry on the 8th, 9th, 10th, 12th and 18th.

After the 4th email on the (12th) called the sales department and spoke with an extremely rude sales associate, he was very quick to provide an answer when I would receive my order.
However he never got my name or order number. HA
But assured me I would have my items on the 16th.

No items arrived.
Sent an email on the 18th, no response.

Received an email today the 24th, the title says order cancelled.
No information in the email box.
Really!? No explanation or anything.

The customer service experience is absolutely horrible and would not recommend this company for anyone's restoration, rebuild or heck anything for that matter.

Save yourself some time and order from a more reliable company, this place ahs 100% went to crap.

Thanks,
Greg G

Date of experience: May 6, 2023

Thumbnail of user roberta4403
New York
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Very professional person very helpful new there job

Date of experience: May 10, 2024

Thumbnail of user davids12127
Ohio
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

Thanks for having everything! Now just waiting for the correct paint to be in stock

Reason I chose this business:

Always right

Date of experience: April 27, 2024

Thumbnail of user franks2478
Ohio
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

No problems ordered easy and was delivered on time as per stated

Date of experience: May 10, 2024

Thumbnail of user leonardh245
California
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Great deal been waiting to buy my steering column for some time

Reason I chose this business:

Great deals

Reason I chose this product:

Needed to continue building my 1961 chevy impale convertible

Service

Date of experience: May 10, 2024

Thumbnail of user telet1
Arizona
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

Hard to find part and perfect fit. Easy ordering and fast shipping!

Reason I chose this business:

Good prices.f

Reason I chose this product:

For safety reasons.

Date of experience: May 7, 2024

Thumbnail of user markc4156
Illinois
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Had the parts I needed and was a very fast delivery

Reason I chose this business:

Great selection of products

Date of experience: May 8, 2024

Always great experience
June 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

Always have the parts i need in stock

Reason I chose this product:

Needed them to update my corvette

Date of experience: June 1, 2023

Thumbnail of user johnnye178
Ohio
1 review
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Perfect! Great product! I would recommend this product.

Date of experience: May 8, 2024

Prices are too high
November 12th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Had what I need

Date of experience: November 5, 2023

Thumbnail of user robertv1772
New Jersey
1 review
0 helpful votes
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February 22nd, 2024
Verified purchase

I saw two items I need to finish my 79 corvette They great price I will starting my 74 corvette soon

Reason I chose this business:

Price and the ease of the getting parts.

Date of experience: February 22, 2024

Thumbnail of user johnb13023
Pennsylvania
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

It was great! I really liked the stuff i ordered. It was great. Surveys bad

Reason I chose this business:

They had the product I needed

Date of experience: May 5, 2024

Thumbnail of user richardb6066
New Jersey
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Shipping was very quick. The item was perfect and replaced an incorrect and bad looking part.

Reason I chose this business:

Good sale and military discount.

Reason I chose this product:

You caught me in a buying mood.

Date of experience: May 3, 2024

Thumbnail of user coltert2
Colorado
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Product was exactly as described, was a fair price and shipping was super fast.

Reason I chose this business:

Was looking for hardware for my project truck and when searching online evilest product came up.

Date of experience: May 5, 2024

Thumbnail of user noec51
Washington
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Fast shipping and great overall communication. They value your opinion.

Reason I chose this business:

They have high-quality items and great pricing and fast shipping.

Date of experience: May 5, 2024

Thumbnail of user johnb13019
Washington
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Thank you for my delivery. No problems. I'm happy with the product.

Reason I chose this business:

You had the part I was looking for at a good price.

Date of experience: May 4, 2024

Thumbnail of user brianc4121
Ohio
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Awesome experience, fit perfectly. Now on to the all seals.

Reason I chose this product:

Broken bolt

Date of experience: May 4, 2024

Thumbnail of user kyleb1118
New Jersey
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

Seals and contains coolant in recovery tank. Cork seal delivered intact

Date of experience: May 5, 2024

Thumbnail of user edwini32
Kentucky
1 review
0 helpful votes
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May 9th, 2024
Verified purchase

Rey s did really good with helping he is good art his job

Date of experience: April 29, 2024

Thumbnail of user johnc11893
Michigan
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Never had any issue with Eckler. Great company to deal with

Reason I chose this business:

My usual go to place when i comes to corvette parts

Reason I chose this product:

Need them for my car

Date of experience: May 2, 2024

Thumbnail of user lisak2686
Florida
1 review
0 helpful votes
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May 12th, 2024
Verified purchase

Great salesman and he was very helpful and knowledgeable.

Reason I chose this business:

Always helpful

Date of experience: May 2, 2024

Thumbnail of user timh1590
Florida
1 review
0 helpful votes
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February 13th, 2024
Verified purchase

I have been ordering parts for my 1968 Camaro for 3 years from Ecklers. They always have what I need.

Reason I chose this business:

They are dependable

Date of experience: February 13, 2024

Thumbnail of user susanl2226
Ohio
2 reviews
0 helpful votes
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May 7th, 2024
Verified purchase

I got my order really quickly and it was exactly what I wanted

Reason I chose this business:

I actually just use Google to look up what I wanted and decided to try them. I'm glad I did

Date of experience: April 27, 2024

Thumbnail of user michaelb12298
Missouri
1 review
0 helpful votes
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May 11th, 2024
Verified purchase

Everything has been pretty easy to find and the prices are reasonable.

Reason I chose this business:

Because I know the quality of parts you sell is good.

Reason I chose this product:

Because electrical problems are no fun

Date of experience: May 1, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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