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    Ecklers

2024 CUSTOMER CHOICE AWARD

Ecklers

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Overview

Ecklers has a rating of 4.3 stars from 1,153 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, fast delivery, and quick shipping. Ecklers ranks 14th among Auto Parts sites.

  • Service
    142

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 82.7%
Positive
802
Neutral
60
Negative
108
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Instant Feedback

12,328 reviews

28
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How would you rate Ecklers?
Top Positive Review

“Open box visor”

christopher t.
12/26/24

I purchased an open box special visor. My truck is a "Patina" rust box. Figured a few dents and scratches would not be a problem. Was in really good shape. I'm glad they allow people to return items and resell them instead of throwing them away.

Date of experience: 12/16/24
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Top Critical Review

“If you really wanna know...”

Dan D.
12/30/24

So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..

Date of experience: 12/20/24
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Reviews (1,153)

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customer service (82)
Thumbnail of user anthonyp1600
Florida
2 reviews
0 helpful votes
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April 5th, 2024
Verified purchase

Easy to order, in stock, competitively priced with prompt delivery

Reason I chose this business:

Had my items in stock

Reason I chose this product:

Replace damaged items

Date of experience: March 26, 2024

Thumbnail of user mikea2470
Arizona
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

So far so good. Easy ordering. I will know more once the item has been received.

Date of experience: May 20, 2023

Thumbnail of user joaoc74
Arkansas
1 review
1 helpful vote
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August 24th, 2023
Verified purchase

Can't y give a review without having the item yet? Still waiting on a shipment date?

Date of experience: July 25, 2023

Thumbnail of user brandons1467
California
1 review
0 helpful votes
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April 3rd, 2024
Verified purchase

They really improved on their shipping time came in within a week.

Reason I chose this business:

I’ve never had any issues and have great customer support.

Date of experience: March 24, 2024

Thumbnail of user keithp892
Maine
1 review
0 helpful votes
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April 2nd, 2024
Verified purchase

High quality products, Fast delivery and very nice catalog.

Reason I chose this business:

A friend recommended them.

Date of experience: March 23, 2024

Thumbnail of user tonyg1138
Texas
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

I ordered replacement deck lid latches and hardware Received parts on time and good condition.

Reason I chose this business:

Easy to find parts on your website.

Date of experience: February 3, 2024

Thumbnail of user salvatores107
Florida
1 review
0 helpful votes
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February 6th, 2024

Purchased hood hinges Item was damaged Contacted Kevin B never heard back Now they are saying to late

Service
Value
Returns
Quality

Date of experience: January 30, 2024

Thumbnail of user noahb322
Virginia
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Where is my order for A model parts? Your customer service is way too slow.

Date of experience: June 25, 2023

Thumbnail of user robertg5039
Pennsylvania
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Everybody's great you have good service the best thank you for your business Robert George

Date of experience: September 12, 2023

Thumbnail of user garyl1620
New York
1 review
0 helpful votes
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February 20th, 2024
Verified purchase

Talked with the tech gentleman and he was very helpful with my order.

Reason I chose this business:

Internet ad link

Date of experience: February 20, 2024

Thumbnail of user freddyb54
Florida
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

I needed a clip for a hood latch that was broken. Found it on first search. Hope it gets here soon.

Date of experience: April 20, 2023

Thumbnail of user kennethd887
New York
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

On time shipping, correct parts and good quality, I will order again as I restore my 72 Chevelle

Reason I chose this business:

Had what I needed

Date of experience: August 27, 2023

Thumbnail of user patriciaw2833
North Carolina
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Ordered, received what was ordered sooner than expected, and very happy with your company!

Reason I chose this business:

Friend recommended

Reason I chose this product:

Best price and in stock and can get by Christmas

Date of experience: December 11, 2023

Thumbnail of user scottc2289
Rhode Island
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Found what I needed fairly easy. Could use a catalog for a 68 falcon.

Date of experience: April 14, 2023

Thumbnail of user bobbya169
Texas
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Everything was just as I was hoping for. I was pleased with my order.

Reason I chose this business:

Always was a good place to order from

Date of experience: February 15, 2024

Thumbnail of user carterd58
Washington
1 review
0 helpful votes
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February 15th, 2024
Verified purchase

Good experience with fast shipping and friendly people

Reason I chose this business:

Because it provides oem +parts for my corvette.

Date of experience: February 15, 2024

Thumbnail of user ronc900
Texas
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

I have ordered before hope this part is as good as the rest tks Ron c

Date of experience: May 21, 2023

Thumbnail of user marke2377
Ohio
1 review
0 helpful votes
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February 21st, 2024
Verified purchase

Windshield busted upon arrival rest of the glass was okay no damage to box. Just poor interior wrap

busted windshield

Date of experience: February 14, 2024

Thumbnail of user richardm5442
South Carolina
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

It was easy to find what I needed and there were many choices.

Date of experience: February 12, 2024

Thumbnail of user thomasd2731
Illinois
1 review
0 helpful votes
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February 12th, 2024
Verified purchase

Great easy to find parts. Hope delivery is just fast.

Date of experience: February 12, 2024

Thumbnail of user jerryh1175
New York
1 review
0 helpful votes
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February 11th, 2024
Verified purchase

The company offers good products and always has quick shipping!

Date of experience: February 11, 2024

Thumbnail of user charlesg1757
Arizona
1 review
0 helpful votes
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August 24th, 2023
Verified purchase
• Updated review

I looked it up,decided that it was the one for my 1972 c 10 with a/c, and ordered it.

Reason I chose this business:

Because it was the next in line, have lots to order and cant always find what I need.

Date of experience: August 24, 2023

Hard to use the website and I do not know about then...
September 13th, 2023
Verified site experience
• Previous review

Hard to use the website and I do not know about then shipping.

Reason I chose this business:

Because it was the next in line, have lots to order and cant always find what I need.

Reason I chose this product:

I am getting a truck restored and need it.

Date of experience: August 14, 2023

Thumbnail of user mikec3048
Canada
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

The part did not fit. The dimensions listed were incorrect.

Reason I chose this business:

Previously purchased parts from Mac's

Date of experience: February 1, 2024

Thumbnail of user ronalds2131
Pennsylvania
1 review
0 helpful votes
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February 4th, 2024
Verified purchase
• Updated review

It was all good. Fast shipping. Package was packaged very good

Reason I chose this business:

Only place that had everything I needed in stock

Date of experience: February 4, 2024

It was all good
January 28th, 2024
Verified site experience
• Previous review

Date of experience: January 28, 2024

Thumbnail of user robertp5325
California
1 review
0 helpful votes
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February 8th, 2024
Verified purchase

Looks just like the original and it fits perfectly Thank you dos much

Reason I chose this business:

They have all the parts I need

Date of experience: February 8, 2024

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From the business

For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle AmericanTrucks, ExtremeTerrain, and Ecklers to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 3 days

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