eDreams

Intentionally delay tickets to increase price. Put ticket in pending fix from system and get double amonut in changing date even get around 400USD *******@1400$.
Very dissatisfy from this websire.
Even don't deserve 1 star.

Very satisfactory

Dr. G L GagnejaAlways I look for the best during my travel experience. I have visited nearly 59 countries so far E Dreams stands at the top of my list.
Future flight booking will be done through your enterprise and also will recommend business partners about your service. Future trip planned to East Asia will with E Dreams
Dr. Gagneja
President
Bioteron Diagnostics USA

Easy and no stress...the staff were helpful and catering.enough leg space.

It took me a week of headaches to get a hold of customer service and they were still not able to simply change my flight time to layer in the day. Avoid at all costs

I booked with eDreams for my flight to Florida. I will NEVER use a travel agency again after using eDreams. They wrote that the carry on bags were INCLUDED in the price when in fact they WEREN'T. I found out after calling the airline when my confirmation code that was given to me by eDreams was wrong. Turns out they put in my email wrong and a lot of my other personal information which caused me to have to rebook with the airline. When I contacted eDreams to be reimbursed for the carry one bags that they said were included in the price, I was hung up on. I've emailed them pictures of my receipts and have tried getting in contact with them through email and I have yet to hear back a month later. I've been following up and crickets… I highly recommend that nobody book with this travel agency.

If I could give eDreams zero stars I could. From the beginning of June when I booked and cancelled a flight, I was hoping that was the end of it but it wasn't. I was trying from the day after my wedding day in Italy June 8th until the day their prime subscription came out to cancel it. I spoke to customer service who said they would cancel it but this did not happen. I have now disputed this with my credit card where the amount of £59.99 is pending and has also been taken from my account. That is almost £120 I am waiting to get back when there was been no service provided and I was trying to cancel this for a whole month so I didn't have to pay for a subscription that I don't use. Give me back my money. STOP STEALING.

I Had booked a specific itinerary. After the process I received an email with my booking details, which seemed to be correct, but afterwards, I received a confirmation email which was utterly changed itinerary. The same issue with the return ticket. That means that I decided to pay for a ticket, which I found a good deal in the first place and then with no reason they gave me something else. For the record... The deal was very ok with a very short connection only for 2 hrs and that was the reason that I found it attractive but instead they sold, what they wanted. I ended up having connection 13hrs. The agent I ve spoken with, for the issue, gave the solution to change with fee or cancel the ticket refunding only 45eur. Out of 495.The conclussion is that they lured me with a good deal, and aferwrds I received something else which was trush. I wasted my money and I paid a new ticket from the airline directly. I also, awaiting to get my money back through a transaction dispute.

This company is the biggest scam in the United States for online flight ticket booking. They deducted $70 from my account without my consent after months of purchasing a ticket. Later they canceled my flight ticket without even informing me and I had to purchase a very expensive ticket. They even didn't refund my ticket cancellation. EDREAMS IS the BIGGEST SCAM. Please never ever buy anything from eDreams.

I tried to change my flight from Brazil Edrems did not answer the calls I was left alone without to know what to do and I have to pay to come back to London again. I contact them in london to ask for a refund they left me waiting over 30minutes to get support. AVOID travel with dreams.

I reserved a flight ticket via the e-dreams website from Beirut to Munich with a stop in Bucharest. I wanted to change the final destination to Bucharest instead of the stop in Bucharest. I didn't want to change the dates, i just want to have Bucharest as the final destination. So, actually this not gonna be a change.
I contact the airlines Tarom, they told me that they have no problem with that, it is the same flight to Bucharest, I won't continue to Munich for personnal reasons... eDreams need me to pay 100$ to make this change which is not a real change in the flight.
They want me to pay as I make a modification to my flight which it is not my case.:/
Very bad Fare Conditions
Booking Reference: *******633

Worst experience ever. After I booked a flight ticket through them, even if the flight company cancelled/changed the flight, they are refusing to refund me. After I called 3 times, they are still verifing it. I have the impression they are wainting for the date to pass in order to say: Bye bye to your money.

Choose wisely.
Research thoroughly.
Cheaper flights occasionally demand longer stop duration periods. Like waiting in Kuwait airport for 8-13 relentless hours. Which could restrict your movement through Visa regulated ports of entry. Or Staying at a hotel somewhere in super strict Middle East. Transit flights that stay within the premises boundaries and are under two hours between change of flights, planes or terminals - does, at times, make you feel rushed and worried. However, nae stresses; here is your solution: Buy direct flights wherever available, fully refundable, free cancellation and non computerized seat allocation. Problem is, check in and boarding passes. Depending on edreams to reliably send boarding passes (not itinerary, booking references, aircraft size, capacity, FP's or weather conditions) to your email, on-time and at least 24 hours before departure, can cause an alarming sense of anticipation. I would prefer 100% instant digital confirmation boarding passes, over, check in desk airport printed versions from whatever Airport. Especially whilst in transit.
Hotels are boring
I don't drive smelly rentals
Or need tourist attractions advice
Language barriers are annoying
In conclusion, cool app.
Happy Campers.

I travelled to Conakry for the first time on business and booked for 4 nights for a hotel with eDreams. I arrived at the residence quite late at night and was told they had no confirmation of this booking. The manager took me personally to his office to show me all the bookings for the week and also made me aware that they had never heard of received any bookings from eDreams. They only took booking from Expedia and booking.com. I had to pay over the odds to convince the taxi driver to drive me around the city past midnight to look for somewhere decent to lodge. The following day I asked my brother to contact eDreams to refund my money asap but to my amazement they kept him over the phone for more than 2hrs without any resolve. I returned after my trip to give it ago to get my refunds and it's been close to 7 days without this issue be finally being resolved. The customer service team are rude and will not pass you on to the floor manager and the outsourcing team in India frankly have shown nothing but a lack of respect. I'm making this a legal matter but i would urge anyone considering using this company to try other reputable organizations that offer similar services even if it costs more money.

It is so easy to use, I would definitely recommend to use this services. They have the best discounts in the market

I thought I was booking directly with the airline, only to realize after booking that I had booked through eDreams which I had never heard of, only to find after booking that this travel agency has a horrible reputation. Added a day later: After frantic checking, I now believe that I was successful in booking the tickets I wanted. I still object to having been routed to eDreams, but it seems as though they legitimately did what I asked of them--and paid for.

Not always easy to order a runway flight from BRU to MIA when you live in the USA, because most of the time your American credit card is not accepted. But here, it was very easy. And eDreams contacted me to make sure I had received the details of my flight.

This was our second experience. We appreciate the booking facilitated in two hours