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eDreams

Overview

eDreams has a rating of 4 stars from 10,948 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.

This company responds to reviews on average within 3 days
+521
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How would you rate eDreams?
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Egypt
1 review
0 helpful votes
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July 30, 2022

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Date of experience: July 30, 2022
Israel
1 review
0 helpful votes
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October 4, 2022

………………………….………………………………………………………………….…………………………..

Date of experience: September 4, 2022
Israel
1 review
0 helpful votes
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/
October 30, 2022

/...

Date of experience: October 30, 2022
Dina A. eDreams Rep
over a year old

Dear Moshe B,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

North Carolina
1 review
0 helpful votes
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April 1, 2023

.…………………………………………………………………………………………………………. …………..

Date of experience: April 1, 2023
Mohamed H. eDreams Rep
over a year old

Dear Russhay H.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Romania
1 review
0 helpful votes
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:)
June 28, 2022

...

Date of experience: June 28, 2022
Dina A. eDreams Rep
over a year old

Dear Dobre C.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service"

Maryland
1 review
0 helpful votes
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Good
April 2, 2023

Good good
Good good
Good good
Good good
Good good
Good good

Date of experience: April 2, 2023
Mohamed H. eDreams Rep
over a year old

Dear Wahid E.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,

Customer Service

Malaysia
1 review
0 helpful votes
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Nice
June 30, 2022

Nice nice Nice nice Nice nice Nice nice Nice nice Nice nice Nice nice

Date of experience: June 30, 2022
Dina A. eDreams Rep
over a year old

Dear Azmi B.,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Sincerely,
Customer Service

Spain
1 review
0 helpful votes
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August 26, 2023

...

Date of experience: August 26, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Brazil
1 review
0 helpful votes
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September 30, 2023

...

Date of experience: September 30, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience and look forward to being of service to you again in the future.

Best regards,

Customer Care team

Ireland
1 review
0 helpful votes
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...
August 18, 2023

...

Date of experience: August 18, 2023
Dimitry V. eDreams Rep
over a year old

Thank you for taking the time to write this review! Your feedback is important to us and helps us to continue to improve our service. We are grateful for your business and hope you will choose us again for your future travels.

Sincerely,

Customer Care team

France
1 review
0 helpful votes
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May 9, 2023

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eDreams attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 9, 2023
Israel
1 review
0 helpful votes
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Хорошо
August 13, 2022

Без особых сложностей. Все хорошо. Всем довольны!

Date of experience: August 13, 2022
Georgia
1 review
0 helpful votes
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December 3, 2022

...

Date of experience: December 3, 2022
Dina A. eDreams Rep
over a year old

"Dear Giorgi T.

Thanks so much for your feedback! We’re really glad you enjoyed our service. Thanks again for the review and for being such a great customer.

Sincerely,

Customer Service"

Germany
1 review
0 helpful votes
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All good
June 19, 2023

...

Date of experience: June 19, 2023
Dimitry V. eDreams Rep
over a year old

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Customer Care team

Israel
1 review
0 helpful votes
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OK
August 18, 2023

GUT GUT GUT GUT GUT GUT GUT GUT GUT GUT GUT GYT GUT GUT

Date of experience: August 18, 2023
Dimitry V. eDreams Rep
over a year old

Our sincere thanks for your positive words and feedback.

As a valued customer, we look forward to serving you again.

Best regards,

Customer Care team

Germany
1 review
0 helpful votes
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Good
October 2, 2022

Good. Agafh. Ahvauaba. Kabaiabn. Akkakans

Date of experience: October 2, 2022
Dina A. eDreams Rep
over a year old

Dear Abdalla M,

We’d just like to thank you for taking the time to write this review. Every bit of feedback like this does so much to help us out! We’re very grateful for customers like you and hope you stick with us for years to come!

Thank you again for contacting eDreams, we are of course happy to answer any further questions you may have.

Sincerely,

Customer Service

Spain
1 review
0 helpful votes
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Bom
October 21, 2024
Updated review

Boaaaaáaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Date of experience: October 9, 2024

Bom
February 29, 2024
Previous review

Boa agradeço muito pela atenção pelo empenho e profissionalismo

Date of experience: February 29, 2024
Massachusetts
1 review
0 helpful votes
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Na
October 7, 2024

Nahsisnejeeneiemejebejejejeuejenenenejejejejejeejeiej

Date of experience: September 27, 2024
Norway
1 review
0 helpful votes
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Zz
October 6, 2024

Zzzzzzzzzzzzzzzzzzzzzzzzzzzzxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: September 25, 2024
John T. eDreams Rep
7 months ago

Dear Christine,

We are truly sorry that your experience with customer service was less than ideal.

The way the interaction was handled does not align with our quality standards, which is something we take seriously.

We reviewed your case to verify that quality was otherwise met, and assure you that your request is in progress and being properly handled.

As soon as we have an answer, we will notify you by email at the address used to make your purchase.

We appreciate your patience and understanding during this time.

Sincerely,
John
Customer Care

Spain
1 review
0 helpful votes
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,
July 11, 2024

.mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Date of experience: July 1, 2024