Four weeks ago I ordered what looked like a very nice blouse. I wanted to send it to Europe for my daughter-in-law's birthday in the middle of August. I obviously had to send her something different as the blouse has never arrived although they were very very quick on taking my money. Within a few days, I received an email that there would be delays due to COVID. COVID didn't delay them taking my money. I do not like to work with PayPal. They are not user-friendly. Unfortunately I was forced to use them for this sale. Bring manufacturing back to America.

Over the past decade, I have bought many Eileen Fisher sweaters, but the last three I bought literally fell apart after I washed them. Since I have had them for a couple of years, I haven't bothered to send them back. But to gently hand wash a sweater that I really like and have it end up full of holes says much about the quality of the product. I bought Eileen Fisher sweaters not for the look, but because the fabric feels good to touch. I also felt that I was being a conscious consumer when it comes to sustainability. But after three of the expensive sweaters fell apart in my hands, I'm done with Eileen Fisher.

I just looooove Eileen Fisher... I love the look, the style, the material she uses but at the end of the day, because of the price tag, I expect quality... silly me! I once bought a black skirt that could be hand washed, which I did 3 times, that was my favorite skirt, you know, mid-calf, cotton, with that "look at me in that skirt gents!" well, I had to let it go just because the quality was so lousy. I am still wearing Eileen, but I pay attention to what I buy because the price tags do not reflect quality.

Don't order from UK if you have any doubt. Returning costs £40+ deducted from your refund!. Little help from customer service. I like EF clothes but won't be ordering any more.

DO NOT SHOP HERE. The 'gift' button guarantees the gift giver will never see their money again, no matter how much the receiver does not want the gift. Eileen Fisher virtue signals how wonderful they are but in fact hate their own customers. Spend your money any place but Eileen Fisher. I would have given zero stars but that wasn't an option. NEVER TOUCH THE GIFT BUTTON.