- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Elegant Themes has a rating of 4.2 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elegant Themes most frequently mention support team, customer service, and extra mile. Elegant Themes ranks 7th among Website Design sites.
This company does not typically respond to reviews
Man, the support from Pavel has been so helpful. He really takes the time to understand what issues I'm having. Pavel does a great job finding solutions in a clear, simple way. I appreciated that Pavel even made an explanatory video - that was really helpful. You can tell he truly cares about helping his customers. Instead of just rushing to fix things, Pavel takes the time to fully understand the problem. It's refreshing to work with a specialist like Pavel who truly puts the client first. Most companies don't put in that kind of effort nowadays. His dedication definitely ensures a good relationship going forward. Hands down, Pavel provides the best support you can ask for. I'm really grateful for his assistance with these issues. P.S Elegant Theme lifetime license was my best decision!
Overall: Clumsy, clunky, chunky, slow, laggy, under powered, incredibly limited over all simply a weak theme and builder. Support: The AI support is completely useless - Live support -tell them the answer and they suggest what you tell them. Generally a waste of time Integrations: Out the box limited, no support, or bug ridden with common setups like Woo - unless like everything else Elegant / Divi buy something else and hope it works
Excelent level of design and developing and outstanding service. Permanent improving. Great, no doubt.
Amazing website templates for wordpress, very unique, VERY easy to manipulate. And affordable! LOVE them!
I can recommend elegant themes and divi, i have 2 years working with them and support never disappoints.
They answer very quick and always know the correct way.
The builder is extremely easy to use and the layouts are great
Thank you Divi support team, you really helped me out.
I was stuck.
I enjoy Divi theme, it has eased my work
Very helpful support and they were able to fix my problem very fast. Normally, Divi is very reliable, but if you have a problem, you get support.
Very helpful customer service. The problem resulted from the DiVi update. But they solved my problem efficiently.
The support team is very responsive and helpful. They are very patient with me and helped me until I managed to get the look and feel that I wanted.
The staff is very cool, Although I encountered many problems, but the staff help me solve the problem many times, thank you
I had a problem with the website that I was building and the problem was solved within 10 minutes via chat. Top!
Always very quick to respond to and resolve anything you might be having trouble to understand.
Great themes too and easy to understand.
I have a lifetime account and each time I have a problem they answer me very quickly. Very great support!
The chat support is very fast and good. The Support center (remote admin login) is the best. Thank you!
Goran was extremely helpful. ET support always go the extra mile when detailed technical advice is needed. Highly recommended.
Thanks for this really great tool! I totally appreciate working with it! I'm glad and grateful to be part of the divi universe!
Goran from ElegantThemes went the "extra-mile" to help out with our problem.
Everything works great!
This services provide excellent products and also an awesome support who answer you most of the time within 5 minutes!
I use Divi for many websites, customization possibilities are very advanced. In addition, the support is responsive and competent.
Their themes are great, and we use them along side with other app themes, from companies like sitemile and templatic
The Divi theme is really good BUT the technical support is far better than what I have ever have seen! Tough time is coming for competitors...
I have only had to use the support once and they were very competent and managed to fix the problem fast. Thanks alot!
It's the greatest and most customizable WP theme & builder (DIVI). It's a lot easier than it seems. Much easier and faster than VC.
I have had problems, but all of them have been fixed by elegant themes very quickly! Good Job guys!
Orders and aperance beetween moduls on desktop and phone status resolved with css or hiding moduls in differents status
J'utilise DIVI depuis plusieurs années et il évolue très régulièrement et avec de nouvelles fonctions particulièrement intéressantes. La version 4 est tout simplement géniale!
Beau travail, continuez sur cette voie!
Gain trust and grow your business with customer reviews.
Elegant Themes builds amazingly beautiful Premium WordPress Themes coupled with advanced functionality and awesome support.
Thanks so much for your 5 star review Marcus! Glad to hear Divi is the greatest for you. :)