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Elfster has a rating of 2.8 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Elfster ranks 2nd among Christmas sites.
I have a few computer challenged friends in my gift exchange. Elfster's online chat answers every question immediately for them. The site is fantastic so easy to navigate and makes getting worthless, thoughtless gifts a thing of the past.
Only 1/2 of the people receiving the invitation could join. It says 9 accepted but that's 9 invited. Many of us could not accept or go beyond this screen. So much trying and trying to make it work. A complete waste of time. And thanks for all the spam that you get once you make an account. I can see the invite but can't join or see who's joined. Below it says I'm not participating. All the clicks and trying never got it to work. And the admin had no luck either.
When I wasn't sure how to do something, the people working the chat lines were very helpful. I think we will be using this every year for Christmas!
Great help from my Elf tonight. Wish all chats were this much fun and so helpful. This spirit should be all year long. Thank you so much! Carol L
This site is great! It helps make a busy season a bit easier! And the online chat function is incredible!
Online chat was super quick and helpful and exuded a joyous character! Great chat with Tricia. It's my 3rd year or so using Elfster. So easy to use!
I needed help with my account and Elizabeth helped me out, i'm was thrilled i didn't need to open a new account. Thanks Elizabeth
The Tricia the Christmas Card Elf was wonderful! She stuck with me until my issue was solved! Thank you!
I needed help and everyone who helped me was super awesome and fixed my problem quickly even when I had a weird problem with my exchange
I accidentally deleted my name draw and Holly helped me restore it with kindness AND humor! Thanks Holly, you restored the magic of Christmas!
Great work by Elf! This was done extremely well and fully supported family confusion and multiple accounts and multiple pairings
Elfster is a fun and easy way to organize a gift exchange. The site stays fresh and is always improving. It is free to use.
So much easier than doing by hand and customer service is a breeze! Would definitely use again for next year's SS.
Used the chat feature, and quickly had my problem resolved. Thank you! I appreciate your excellent customer service.
Sparkle Elf is a super star! Thank you for fixing all the issues that arose with various members of our exchange group.
Tricia was excellent and helped me out greatly! I look forward to using the service again if needed.
Tricia was so awesome, quick and very kind. Helped me with merging two different accounts into one account.
Terrific customer service, really appreciate the excellent Elf Help! A fun way to bring family together
Great customer service! And an easy way for people from different cities to have a fun gift exchange
Everyone is enjoying using this site, and when we had some issues (like typos in email) they were right on top of it! Awesome!
Chantalle the elf was so helpful. My email was put in incorrectly so I wasn't receiving notifications. She fixed it in 5 seconds. Thanks so much.
My customer service rep was Meghan McJingle. She was awesome. She totally fixed the issue and was super nice and patient. Best elf spirit award!
I am so pleased with the quick and helpful customer service I received today! Thank you very much!
Many thanks to Meghan McJingle for her help to get the information updated for a gift exchange participant!
It is very frustrating to use. The help function is useless. I am so frustrated.
THE F?!*"'! ORGANIZER PICKS and PAIRS UP WHO GETs WHO., BEWARE!... this is pathetic... pick names in front of the organizer
Free secret santa generator. Easy to use gift exchange app to organize office parties, family or friends events online.
Hi Nunya, We are sorry to hear you had difficulty drawing names. Our elves work hard to make it easy for you to organize Secret Santa gift exchanges so you have more time for fun. By default, our Secret Santa generator will automatically draw names on a date you specify. As a gift exchange organizer you can also manually assign people if you like. We’re here to help, so if you have any questions, please don’t hesitate to email us at help@elfster.com.