• Elite Insurance Group

Elite Insurance Group

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Overview

Elite Insurance Group has a rating of 4.4 stars from 140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience, and new home. Elite Insurance Group ranks 1st among Home Insurance sites.

  • Service
    15
  • Value
    14
  • Quality
    36
Positive reviews (last 12 months): 100%
Positive
2
Neutral
0
Negative
0

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40 reviews

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How would you rate Elite Insurance Group?
Top Positive Review

“Easy peasy!”

Jacob L.
8/7/22

I had been shopping around for insurance on my new car for quite a while, but was getting fed up with answering the same information for each and every website and getting a ton of calls, so I decided to call and was connected with Joseph. He answered all my questions in a direct and respectful way, while also helping me get the best deal. It was fast and painless, I will definitely be calling Joseph for all of my future insurance needs! If they keep hiring people like Joseph, I'm sure the business will go very very far!

Top Critical Review

“No one answers”

James M.
10/12/21

I called over and over again, trying to get someone. When I left a message, no one would call back. And, when they finally called back, I was in my car and couldn't talk to give them the info I needed to, so the agent called back and I didn't get the ring so, I had to call back. I didn't get to the agent in time. He was gone. Left several messages, and no callback. If it wasn't, I got my insurance through them I'd never use them as an agent.

Reviews (140)

Rating

Timeframe

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Thumbnail of user bernardt.s
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

So far so good but I don't know yet because I have not had you long. We will see later then I can tell you.

Thumbnail of user ericaa204
1 review
0 helpful votes
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March 22nd, 2022

I have been with this company for about 2 yrs and have a great insurance and very accommodating with you. Good customer service and friendly

Products used:
Insurance

Service
Value
Quality
Thumbnail of user dennisc1202
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

Kristine, was very helpful and easy to work with. She was able to save me money by bundling home and auto.

Thumbnail of user peterr1556
1 review
0 helpful votes
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February 25th, 2023
Verified purchase

Cory Dawson was great to work with and he was very knowledgeable about what I was looking for. Thanks Cory!

Thumbnail of user bryans1015
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Easy to talk to and easy to work with on the boring task of buying insurance. Thought Sarah was awesome and funny. Thank you so much.

Thumbnail of user dezirem
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

Great customer service and really putting the needs of the customer first! I enjoyed being helped and given all the opportunities

Thumbnail of user oliviat412
1 review
0 helpful votes
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August 24th, 2023
Verified purchase

Constant communication and did their best to help find me a new rate with similar insurance but more affordable

Thumbnail of user kristinm403
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Todd was so personable and helped break down the process in a way that didn't seem overwhelming. Thanks!

Thumbnail of user ellem42
1 review
0 helpful votes
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June 4th, 2021
Verified purchase

Two estimates received and we were matched with a company that offered more for less. What else could you ask?

Quality
Thumbnail of user rosalindr85
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Great home insurance policy with amazing rates. This referral help me out a lot will be using company for future services.

Thumbnail of user venessat4
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

The representative was very knowledgeable and explained every detail to me in a way that I could understand.

Thumbnail of user scottg1801
2 reviews
0 helpful votes
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May 4th, 2023
Verified purchase

Prompt service, professional and great rates. This was definitely a huge benefit in my home buying experience.

Thumbnail of user markw2216
2 reviews
0 helpful votes
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July 20th, 2022
Verified purchase

Experience was great including the group does all the work helping you find the best coverage and price.
Definetly recommend

Thumbnail of user ethab1
1 review
0 helpful votes
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July 13th, 2021

Wow I'm really happy to work with elite group. Veton was friendly and did an amazing job getting us a quote.

Service
Value
Quality
Thumbnail of user queenk7
1 review
0 helpful votes
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May 25th, 2021
Verified purchase

The service was great, all my needs were met and I got the lowest price insurance.

Just had a question

Reason I chose this business:

I will definitely recommend Elite to family and friends

Service
Quality
Thumbnail of user benm1021
1 review
0 helpful votes
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February 17th, 2023
Verified purchase

Nick was great to work with. Super knowledgeable and easy going. 10 outta 10 would recommend.

Thumbnail of user nob13
No
1 review
0 helpful votes
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June 3rd, 2021
Verified purchase

This is all new to me. Every one has been very helpful. Thank you very much.

Quality
Thumbnail of user mistyg126
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Awesome from. Start to finish my customer service was fantastic! I think his name was Jason.

Thumbnail of user nikkie70
1 review
0 helpful votes
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July 15th, 2022
Verified purchase

Very pleasant to work with and worked with me on multiple options. I highly recommend

Thumbnail of user mesfink
1 review
0 helpful votes
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June 8th, 2021
Verified purchase

Cindy was very friendly and patient in explaining the different components of the insurance.

Reason I chose this business:

I was very satisfied with the experience

Quality
Thumbnail of user adl144
AD
1 review
0 helpful votes
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June 30th, 2021
Verified purchase

Within just 15 min. I had house insurance set up for my new house

Reason I chose this business:

Fast/easy/agent was knowledgeable and personable

Quality
Thumbnail of user kareng2827
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

It was overall a great experience. The agent that helped me was understanding.

Thumbnail of user desiraev1
1 review
0 helpful votes
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September 17th, 2021
Verified purchase

Tommy has been very diligent and has had excellent communication throughout this process.

Thumbnail of user josephp2612
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

Great Great investigation in finding best price and very knowledgeable about ins

Thumbnail of user faithw140
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Did very well help me save money! The agent was good she good at what she does!

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IT K.

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