eMag.ro

You should be ashamed of yourselves!

Ordered a lot from them, i thought things will go smoothly since Emag it's so well known, i guess it was my mistakes to trust them. Never again.

I bought a mobile phone from Emag. My display was not working properly after the first second, I was moving my finger on the touch screen and it was lagging and writing random things. Sometimes the phone was working properly and I decided to use it no matter how hard it was, because I didnt have enough time to return it since I was travelling the next day abroad for 1 year and I needed a phone.

I wanted to buy a set of metal plates and it didn't come after 2 months of ordering. I do not recommend buying on eMAG at all everything! Never going to buy it ever again!

If i can give less than zero star sure i will. This company do not know anything about being in business. They do not know anything about how to satisfy a customer. Customer service is for nothing. I am calling international more than 45 min for nothing, just to hear answer machine

This the story " I bought samsung a3 2017 in 11th of August and i asked the seller three times if i will be able to use egyptian orange sim card because i live there not in romania. I repeated my self alot. And he answered by yes its international version that will work every where with any sim card. Its not a locked phone

After i came back to egypt and i put my sim card. Oops. "Phone is looked. Insert sim network unlock code"

I am very upset. I got a new phone and i paid 300 euro for nothing. For now its just a piece of plastic inside the desk locker

After a week chasing them i got a silly smile with answer just like their silly company " Saad, you can return the product within 30 days "

Seems that they dont know anything called English. Really. I dont know why poor company like this stay in business

Emag,, send me the code to solve my problem or i will consider you stole 300 euro from my pocket. This is it

The website is extremely poorly built: when you add the details i. E. this phone number changes like when you win at the casino. Also, when you select a product, you have to check 100 times, because you will be surprised that in the payment confirmation you will receive another color of that product (I bought brown and received confirmation for anthracite).
The courier used (sameday) is a courier joke: it changes the statuses in the computer and details related to history as they want (I have printscreens in this sense), although the history of a product is one. In my case, the statuses were fake, to take time: i. E. store delivery appeared at 9:40 and failed delivery at 9:41. Does that mean that driver covered 60km in less than a minute? He didn't make the transport the next day either... although he had no excuse not to do so. After I contacted the courier (at some dubious numbers, where I put you on the waiting list and cut off your connection when you are about to pick up your phone), they said that they will bring me the package only on Monday (although the deadline was Thursday-Friday). My advice, living abroad and using the online system for decades, is to completely avoid shopping on emag.

I bought a product, but received a different one, after more than 2 weeks of waiting they still haven't come after the product that I didn't order...
I will never again order from them!

After 12 days of waiting the delivery still hasnt arrived! The delivery company dont know where the address is (main boulevard in Plovdiv, Bulgaria), they were also rude. Ive sent numerous emails to emagbg with no response...! I would NEVER EVER order anything from them and would not recommend their services to anyone.
The most ridiculous thing is that when you call them they tell you how important the customer services for them is... CLEARLY NOT IMPORTANT AT ALL!

They do not deliver the order but take your money in advance, on a top of that do not answer calls and emails. Outrageous! Stay far away from them

SCAM. ALL THEY WANT IS YOUR MONEY.
Customer care is so bad, they allow you to order products that are not on stock, there is no communication.

Please save your money and nerves

1. Overcharging for delivery.
2. Rejected my comments on the app, although I didn't break any rules.

Worst experience of customer service and solving issues! Battling for months for a simple retour and their courier service SAMEDAY! Horrible!

Very good products and like their delivery. Its nice to order today and arrive tomorrow!

The worst online site.do not use it. You may have to wait 1 month and the item will not be arrived

Produs cumparat ca nou primit resigilat si cu o piesa lipsa. Asta dupa ce cumperi de la ei de ******* lei in ultimii ani (de pe cateva conturi). Am avut probleme si cu Emag Genius dar s-au rezolvat, mi-au dat si un voucher (preferam sa nu doar sa nu ma enervez). Am luat-o totusi ca o eroare dar se pare ca Emag s-a pus pe tepuit romanii bine.

Emag ceea mai mare hoție și cămătărie din România după bănci.
Asa de mincinoși sunt ca nu esti nici măcar lăsat sa îți spui părerea despre un produs cumpărat de la ei decât dacă este un lucru pozitiv...Nimic negativ nu se aproba. Măgărie și hoție. Îmi este scârbă de Emag.

Ostatnio zakupilam dwa produkty (jeden przez pomylke).
Towar zostal dostarczony bardzo szybko.
Musialam jeden produkt zwrocic i spodziewalam sie ze bedzie "pod gorke" gdyz byla to moja pomylka. A tu ku milemu zaskoczeniu, obsluga mila, pomocna i uprzejma do konca.
Bardzo dziekuje i polecam zakupy w eMag.

Malgorzata

Emag favorizeaza anumiti vanzatori de pe pagina emag.ro,eu vreau sa cumpar un produs de la un anumit vanzator si imi pune in cosul de cumparaturi produsul de la alt vanzator care ste un pic mai scump.Nu este corect de pe pagina emag.ro,eu vreau sa cumpar un produs de la un anumit vanzator si imi pune in cosul de cumparaturi produsul de la alt vanzator care este un pic mai scump.Nu este corect.

Mi-au anulat un review despre un best seller al lor spunand ca a folosit un limbaj inadecvat... aberatii. AM VRUT DOAR SA AFLE LUMEA CA Huawei Honor Band 5 este o porcarie de ceas care imi spune ca patul meu are in jur la 100 batai pe minut dupa ce l-am pus pe pat si am pornit testarea. Am atasat review-ul de pe emag... Va rog sa imi spuneti care este partea inadecvata din el...

Comanda nu mi-a fost livrata, pe awb apare livrata. Am contactat serviciul cu clientii si de 3 saptamani astept solitionarea, sa primes doar termene cu promisiuni de care nu se tin.