The company has garnered significant criticism regarding conflicts of interest in real estate transactions, particularly related to dual representation, which some customers perceive as unethical or potentially illegal. This has led to dissatisfaction among clients who feel their interests are not adequately represented. On the other hand, there may be positive aspects related to product quality or reliability that were not explicitly mentioned in the reviews. Overall, the prevailing sentiment highlights a need for improved transparency and ethical practices in customer service to enhance trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
Biggest mistake of my life hiring emmer to sell my parents house. The buyers realtor also worked for emmer. Conflict of interest. He's supposed to get me the highest price while the guys who works for him is trying to get the buyer the lowest price. This is actually illegal in some states.