• Emu Therapy

Emu Therapy

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Overview

Emu Therapy has a rating of 4.9 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emu Therapy most frequently mention blue stuff, customer service, and many years. Emu Therapy ranks 4th among Medicine sites.

  • Service
    17
  • Value
    2
  • Shipping
    2
  • Quality
    12

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 96.8%
Positive
61
Neutral
2
Negative
0

Instant Feedback

351 reviews

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How would you rate Emu Therapy?
Top Positive Review

“The product was easy to order with fast delivery”

Ben B.
9/3/24

The product was easy to order with fast delivery. Just rub onto the affected area and relief is just a few minutes away. I kid my wife, "If they sold this stuff in a 55 gallon drum, I would give you a good dunking ".

Top Critical Review

“New foot and leg comfort bad product!”

Earl M.
8/8/22

We bought the "New"foot and leg comfort after running out of the older version of foot and leg comfort. About 3 hours after applying the lotion my feet and legs began to burn and hurt. I took my shoes and socks off and washed. My feet still burned and hurt really bad. You have taken a good product and turned it into a nightmare full of pain like I have never felt before. The same thing has happened to my spouse. I bought 6 of this product. It is an expensive lesson learned. I will never order any more products from Blue Spring.

Reviews (205)

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customer service (22)
Thumbnail of user rhondak289
Colorado
2 reviews
1 helpful vote
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March 27th, 2023
Verified purchase

I feel this company should get an A plus rating….they are dependable/ reliable and professional…Their products actually are assistive w/ pain management.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Rhonda, Thank you for such a great review. You know you have a great product when there are so many on the market and they stay with us and order repeatedly. Thank you for being so loyal and a valued customer, we truly appreciate your business, and look forward to many more years together.

Thumbnail of user jeanc1114
Oregon
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Would like to say the pain from the sciatica lessened, but I had an acute exacerbation and had to get medical help. Will be working with a pain clinic as soon as I can be scheduled.

Reason I chose this business:

Recommendation of a friend.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Jean, I am happy to hear the pain was lessened, and so sorry you are having other medical problems, hope all is going well and you are recovering quickly. Thank you for being a part of our Emu Therapy/ Blue Spring products family, we value you as a customer.

Thumbnail of user carlam676
Pennsylvania
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

I placed an order to introduce my brother to Blue Stuff and put his address to have it shipped to him. Then I placed an order for myself and was unable to change the shipping address in order to receive it at my home. Please call me at *******845 before shipping order with Confirmation number EK06WJNTO

* Emu Therapy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Carla, so glad we got the order addresses taken care of. If you would please update your review to let us know that your request was taken care of that would be great. Also you might want to delete your number now. Once again, I hope your husband is better very soon, and don't hesitate to let us know if you need anything at any time. Have a great evening.

Thumbnail of user jameskj2
Alaska
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

I am horrible with names but the lady who called me, answered all my questions, processed my order and was a delight to talk to. I guess in the spirit of OK, all y'all have a great day

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello James, thank you for the great comment, it was a pleasure speaking with you, I got a great geography lesson, lol We appreciate your business. Have a great day (Kathy)

Thumbnail of user kennethj687
New York
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

Bestest stuff ever.Eases the pain threshold. I've had 3 back surgeries and 8 hand surgeries. Without Super Blue or Super White Stuff I couldn't make it through my day.

Reason I chose this business:

Been using it for 20+ years.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Kenneth, Thank you for your review, we appreciate your business and your loyalty and so happy to have you a part of our Emu Therapy Blue Stuff. Have a wonderful day!

Thumbnail of user dianet1233
California
1 review
0 helpful votes
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May 29th, 2023
Verified purchase
• Updated review

I placed my order by phone and appreciate the good sale prices and very good customer service. I am a very long term user of Super Blue Stuff and am so grateful I found it. Thank you.

Reason I chose this business:

I am a long term user and buy it to have it on hand all the time. Great product.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Diane, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Emu Therapy Blue Stuff Family.

I am a long time user if Super Blue Stuff and rely...
January 14th, 2023
Verified purchase
• Previous review

I am a long time user if Super Blue Stuff and rely on it daily to help with pain management. Always grateful. Thank you.

Thumbnail of user lindat1581
Virginia
1 review
1 helpful vote
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April 26th, 2023
Verified purchase
• Updated review

Kathy is a great help to me. She always knows the product and helps me decide what quantity I should take. She is very knowledgeable and patient with me. I enjoy talking and ordering things from her.

Reason I chose this business:

I like to have a few roll ones. It’s easier when I travel. And small enough to keep in the first floor powder room.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Linda, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Emu Therapy Blue Stuff Family

Customer service
December 9th, 2021
Verified purchase
• Previous review

I received a call from Kathy. I have placed orders with her before, she is very helpful and pleasant. I enjoy our brief conversations. I always feel I get a good deal. I have been using blue stuff for about 30 years. Haven't found anything better.

Thumbnail of user michaell5491
Alabama
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

I called as normal to place an order. Sales rep was very helpful and not pushy. She gave me the numbers concerning my order, I placed it and the delivery was quick and efficient

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Michael, Thank you for your kind words, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Emu Therapy Blue Stuff Family.

Thumbnail of user melodys223
Kansas
1 review
0 helpful votes
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January 28th, 2022
Verified purchase

The representative I talked with was helpful, knowledgeable and tried very hard to meet all my needs. I asked questions and she was able to answer them all and provide helpful advice.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Melody, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day.

Thumbnail of user sw659
Texas
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Kathy is so helpful and efficient. Any questions I have she always answers in a clear and precise manner.
I have always worked with Kathy and enjoy her friendly and cheerful personality!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello SW, Thank you for your kind words, we try and give our customers the best and courteous service, We value you as a customer and appreciate your business.

Thumbnail of user agnesd64
California
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

I have been using it for many years. My husband was the one that started buying it and I use it just occasionally but now I use it all the time for joint pain.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Agnes, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

Thumbnail of user tinal886
Washington
1 review
0 helpful votes
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February 14th, 2024
Verified purchase

It may work but only for a little bit. The pump was broke. It would not pump have to reapply emu several times during the day.

Reason I chose this business:

A friend referred me to emu

* Emu Therapy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user susanc2718
Arkansas
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

My Mom introduced me to BlueSpring Super Blue Stuff product. Great stuff! Your website is EASY to navigate! I asked questions in the Chat and the representative was AWESOME! I give him or her (I think it was a her) a 5 STAR RATING! I look forward to receiving my SBS and SWS jars. Susan Campbell

Reason I chose this business:

Great company, great products, great customer service!

Service
Quality
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Susan, Thank you so much for your comments, so glad we can be of service. We are glad to have you a part of our Blue Spring Family, Happy Holidays.

Thumbnail of user k.s.m
Oklahoma
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

There is nothing better for muscle aches and pains! The roll-on dispensers apply product only where you need it and with no mess! Highly recommend!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello KSM Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Emu Therapy Blue Stuff Family

Thumbnail of user vivianw160
Louisiana
1 review
0 helpful votes
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January 29th, 2022
Verified purchase

Pleasant woman took my order and it arrived promptly. It's a product I've used before which has always helped with my pain.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Vivian, Thank you for your comment, we value our customers and try to give them the best experience. Glad you get pain relief. Have a wonderful day.

Thumbnail of user charlesb1601
Connecticut
6 reviews
10 helpful votes
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December 10th, 2022
Verified purchase

I have been purchasing products from this company for approximately 20 years. They are highly effective and I would strongly recommend them.

Products used:
Super Peach Stuff

Service
Value
Shipping
Quality
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Charles, We never want our customers to be disappointed, customer service is our top priority, so let me explain further my previous answer. Your order would ship by USPS Priority Mail regardless of whether you paid shipping or get free shipping, so we can refund you for the shipping charge and apologize for the confusion as you were checking out. The price changes, which all went up between November last year and January this year, but if you were not buying from us at the time you may have missed a lot of that communication in our box stuffers. Please send me your order number and let me check the shipping.

Thumbnail of user laverneb84
Kentucky
1 review
0 helpful votes
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May 6th, 2023
Verified purchase
• Updated review

Very professional—-Thank You!
It's the only thing that will help my legs & back after 2 back surgeries several years ago.

Reason I chose this business:

Have used it for years!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Laverne, Thank you for your review, we appreciate your business, and so happy to have you a part of our Emu Therapy Blue Stuff family. Have a wonderful day.

Has been great so far!
March 17th, 2023
Verified site experience
• Previous review
Reason I chose this business:

It works better than any I have used before!

Very professional & always get what I order
February 23rd, 2023
Verified site experience
• Previous review

Very professional & always get what I order. Just wish it was not so high. Have had 2 back surgeries & my legs & hips hurt so bad, but better than pain pills! Have used it for several years. Wish you had a discount for people that are disabled & used it for so long.

Reason I chose this business:

Have tried many others on legs & hips & this is the best that I’ve used. Just wish it was cheaper, have used it for many years. A widow & on one paycheck a month.

Thumbnail of user thomash2362
California
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

I have used super blue for over ten years. This product really does reduce pain and swelling from joints and injuries.

I ordered a jar of super blue and when I received it, the safety seal had been opened. I called to inform the company that the seal was compromised, and they immediately offered to replace the jar at no charge.
Thank you, good customer service, this is how you keep customers returning!

Reason I chose this business:

Easy to use and smells good too.

Reason I chose this product:

Passed to me from a trusted friend.

Service
Quality
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Thomas, Thank you for your kind words, it is our pleasure to do all we can for our great customers like yourself, we value you as a customer and appreciate your business, and glad to have you as a part of our Blue Spring Family, have a wonderful day.

Thumbnail of user angelaf1375
Massachusetts
1 review
0 helpful votes
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February 26th, 2023
Verified purchase

Very good product. My skin is thicker and not scaly as much since growing older does this to the skin no matter how much you take care of it.

Reason I chose this business:

Ran out and missed it a lot.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Angela, Thank you for your review. Customers like you are the best... you know you have a great product when there are so many on the market and they stay with us and order repeatedly. Thank you for being so loyal and a valued customer, we truly appreciate your business, and look forward to many more years together.

Thumbnail of user malindab32
Arkansas
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Good company. Quick delivery time. Like that you take the time to follow through on making sure order was received.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Malinda, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Blue Spring Family

Thumbnail of user michelleh2460
Tennessee
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

It was great! Shipping was incredibly quick and I received my product in time for a trip to the beach!

Reason I chose this business:

Great quality!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Michelle, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Blue Spring Family.

Thumbnail of user stevenr1528
Netherlands
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Great deal. The order was delivered early and my wife was very happy because these products really helps her pain.

Reason I chose this business:

Fantastic products

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Steven, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Blue Spring Family

Thumbnail of user garlands59
New York
1 review
0 helpful votes
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December 21st, 2023
Verified purchase

I called for a pump today and spoke to a very nice lady. Was so pleased with her. I wish I could remember her name. She was very helpful.

Thumbnail of user dr.hamisikotea
Kenya
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

We appreciate your extension of discout to us. has been very helpful and offered us first class customer care.

Reason I chose this business:

Product quality. Excellent customer service.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Dr. Hamisi Kote Ali, Thank you for your review, we appreciate your business, Have a wonderful day

Thumbnail of user adenas4
Texas
1 review
0 helpful votes
  • Send Message
June 23rd, 2022
Verified purchase

I always get my order in a timely manner. The blue stuff always heals pulled muscles faster than anything else I have found.

Reason I chose this business:

The blue stuff is the best for pulled muscles and muscle strains.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Adena, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

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From the business

Emu Therapy is a customer-focused brand aimed at bringing consumers natural products to improve their lives. The Blue Stuff and BLUESPRING brands came under the umbrella of Emu Therapy to offer a well-rounded approach to health and wellness.

As a family brand, we understand the stress you feel when watching a friend or loved one suffer from joint and muscle pain. It is our mission to prevent and reduce pain in the lives of people of all ages. Understandably, it can be a struggle to transform your lifestyle from inactive to active no matter what your age. We strive to make it easy and hope to give individuals the pain relief they need to become active again.

Emu Therapy is a natural health and wellness company operating out of Oklahoma City, OK. Specializing in pain relief creams and other supporting products. Natural ingredients, quality ingredients, and customer support that demonstrates each customer’s value are core principles behind Emu Therapy’s commitment to giving consumers the best products and buying experience available. To learn more about Emu Therapy and their products, please visit www.EmuTherapy.com.

Business History

In the 1990s, a great Oklahoma businessman and entrepreneur, Jack McClung, was searching far and wide for the next big thing. He was first introduced to emu oil and its miraculous powers of instant relief at a State Fair. As his creative ideas began to flourish, Jack experimented with emu oil and found that it is effective for pain relief. Mixing his concoction in ketchup containers, he supplied the cream to customers at his local BBQ restaurant. After collaborating with an old friend on the ingredients, word began to spread about Jack’s magical pain relief cream. With new herbal ingredients in the mix, Jack found that his pain relief formula worked even better. He closed his BBQ restaurant and opened a “Pain Clinic” where he advertised free treatments. Jack originally called his brand new product “Emugesic Balm,” but his customers were itching for a more straight forward name, so he settled on "Blue Stuff."

Jack enlisted the help of his daughter Debra, and continued to grow the company through infomercials. Like a blink of an eye, The Amazing Blue Stuff was the top running infomercial in the United States in 2002. Over $40 million is spent to make Super Blue Stuff pain relieving cream a household name. In 2004 Debra took over as President of the company and worked to build her father’s business into a sustainable company. Her business, Blue Spring International (BLUESPRING), bought the assets of her father’s company, but continues to offer all Blue Stuff products directly to customers in the United States and Canada.

Debra wanted to expand the reach of BLUESPRING and in 2009 partnered with a major industry leader in the development of quality nutritional supplements to obtain products for their customers and receive new distribution to spread the message about Super Blue Stuff. Debra also wanted the company to be responsible for bringing more educational material on healthy living to their consumers, so BLUESPRING began to produce a monthly mini-catalog to keep consumers informed on how to stay more active and avoid pain. By 2016, Debra was traveling extensively and realized that the product outreach must change to fit her wide variety of consumers. The BLUESPRING team created a digital space that educates all consumers from travelers to athletes on the importance of healthy living, constant activity, and living every day to the fullest.

In 2022, corporate changes were made to position BLUESPRING as a brand within the family of Emu Therapy. Emu Therapy began to develop other brands of its own and to expand its reach to even more customers. The digital space is in the process of being revamped once again to keep up with current trends and technology. New platforms and tools are being harnessed to position Emu Therapy for growth and prominence in the health and wellness space.

Company Representative

Thumbnail of user stephene581
Stephen E.
Typically responds within 1 hour

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