• Emu Therapy

Emu Therapy

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Overview

Emu Therapy has a rating of 4.9 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emu Therapy most frequently mention blue stuff, customer service, and many years. Emu Therapy ranks 4th among Medicine sites.

  • Service
    17
  • Value
    2
  • Shipping
    2
  • Quality
    12

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 96.8%
Positive
61
Neutral
2
Negative
0

Instant Feedback

351 reviews

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How would you rate Emu Therapy?
Top Positive Review

“The product was easy to order with fast delivery”

Ben B.
9/3/24

The product was easy to order with fast delivery. Just rub onto the affected area and relief is just a few minutes away. I kid my wife, "If they sold this stuff in a 55 gallon drum, I would give you a good dunking ".

Top Critical Review

“New foot and leg comfort bad product!”

Earl M.
8/8/22

We bought the "New"foot and leg comfort after running out of the older version of foot and leg comfort. About 3 hours after applying the lotion my feet and legs began to burn and hurt. I took my shoes and socks off and washed. My feet still burned and hurt really bad. You have taken a good product and turned it into a nightmare full of pain like I have never felt before. The same thing has happened to my spouse. I bought 6 of this product. It is an expensive lesson learned. I will never order any more products from Blue Spring.

Reviews (205)

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customer service (22)
Thumbnail of user janj325
Wisconsin
1 review
0 helpful votes
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August 7th, 2023
Verified purchase

LOVE your emu product and we use it everyday. It is the only thing that helps our dry skin problems. We are both in our 80's. Thank You!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Jan, Thank you for your review, we appreciate your business and your loyalty and so happy to have you a part of our Emu Therapy Blue Stuff. Have a wonderful day!

Thumbnail of user chuckc258
Kansas
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

I have ordered from this representative before. She is friendly, knowledgeable and efficient. I nominate her for the employee of the month!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Chuck, Thank you for your kind words, it is our pleasure to speak with great customers like yourself, we value you as a customer and appreciate your business, and glad to have you as a part of our Emu Therapy Blue Stuff Family, we strive for great customer service, have a wonderful day

Thumbnail of user heathers1901
Missouri
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Very easy process from start to finish. Customer service is excellent. Very professional and knowledgeable.

Cleared up the issue with phone call

Reason I chose this business:

It works perfect for my pain.

Service
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Heather Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Blue Spring Family. Feel free to call and we will be happy to assist anytime. Have a wonderful day.

Thumbnail of user friedhelmk
Germany
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

In addition to your price I had to pay customs (more than 70$). But overall your service was friendly and efficient!

Service
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Friedhelm, Thank you for your comments, I wish we had a way to control the shipping to other countries, however • All duties and taxes are the responsibility of the buyer. We have found that trying to understand and manage the unique needs of each country can be overtaxing for our shipping team, but having the customer as the importer understand and navigate the requirements for their own country works much better. We appreciate your business and value you as a customer.

Thumbnail of user susanf2641
Arizona
1 review
0 helpful votes
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January 30th, 2024
Verified purchase

It was easy to submit my order and it arrived in a short time.

Reason I chose this business:

I've used this product before.

Thumbnail of user cherylp724
Minnesota
1 review
0 helpful votes
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February 15th, 2022
Verified purchase

Super! Great Company, Great Products! Been a customer for YEARS!... All of the Above for sure. Have recommended to friends.

Reason I chose this business:

For Me it's the Go To Company for Relief...

Service
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Cheryl, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Blue Spring Family

Thumbnail of user jenniec97
Tennessee
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

Love this for my leg pain and even foot cramps. I recommend it to all my friends and several of them use it.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Jennie, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

Thumbnail of user gregf458
California
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Easy to order if you know what you want, I don't like doing stuff online but I was able to figure it out

Reason I chose this business:

A friend with cancer turned me on to it

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Greg, Thank you for your comment, we value our customers and try to give them the best experience. We would be happy to help you order with on of our friendly agents should you want to call us anytime. 1-800-244-2583 Have a wonderful day. We are pleased to have you a part of our Emu Therapy Blue Stuff Family.

Thumbnail of user pamelaf1910
Illinois
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Please remove me from your mailing list & save some trees. I like your product and I know where to find it when I need to.

Reason I chose this business:

Because it works.

* Emu Therapy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user odells30
Virginia
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Easy to order. Products arrived quite quickly. The one I've tried is very good.

Reason I chose this business:

Liked the first product.

Thumbnail of user virginiaa797
California
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

TOO SOON TO REALLY TELL, BUT SO FAR HAVE NOT SEEN ANY DIFFERENCE.
HOW LONG TO I GET TO TAKE IT TO SAMPLE IT AND STILL BE ABLE TO
RETURN IT AND GET MY MONEY BACK?

STILL TRYING.

* Emu Therapy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ruthm1410
Missouri
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I have used your creams, packets and the roll ons. Like them all. I keep a roll on in my purse at all times.
And packets in my suitcase.

Reason I chose this business:

Your amazing sale!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Ruth, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Emu Therapy Blue Stuff Family. Have a wonderful day.

Thumbnail of user davidb7048
California
1 review
0 helpful votes
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November 6th, 2021
Verified purchase

Yes, it was easy. Yes, it works. Yes, I'll be telling my friends about Super Blue. Yes, I'll be using it and ordering more in the future.

Reason I chose this business:

I'm a returning customer.

Quality
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

David, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family

Thumbnail of user dianam910
Pennsylvania
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Love it, Need it, will always use it. I keep it on my night stand so it's always close. Love it, Love it, Love it!

Reason I chose this business:

Continuing Customer

Quality
Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Diana: Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

Thumbnail of user craigr284
Texas
3 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

Love your products. It goes directly to the pain where you can experience relieve fast., very satisfied.

Reason I chose this business:

It solves my issue.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Craig, Thank you for your review, we appreciate your business, and so happy to have you a part of our Emu Therapy Blue Stuff family. Have a wonderful day.

Thumbnail of user monicaj325
Oklahoma
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

I had some problems navigating through shopping and then discovering the super sales. It will go smoother next time.

Reason I chose this business:

I have used these products in the past.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Monica, I am sorry to hear you had a few problems navigating our web site, I appreciate your positive attitude saying it will go smoother next time, and I am sure it will. Please don't hesitate to call one of our friendly agents to help you walk through it, we are here to help you! Have a wonderful day, and thank you for being a part of our Blue Spring Family. We value you as a customer and appreciate your business.

Thumbnail of user laurag2178
Alaska
1 review
0 helpful votes
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January 26th, 2024
Verified purchase
• Updated review
Reason I chose this business:

I have ordered from them for 20 + years

Customer service great
June 16th, 2023
Verified purchase
• Previous review

Customer service great. She remembered me for before

Thumbnail of user annb1650
Georgia
1 review
0 helpful votes
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December 21st, 2022
Verified purchase

The tubes of blue stuff are part of my nightly routine. I also love the emu oil to help moisturize my dry skin.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Ann, Thank you for your review, we appreciate your business, we very much appreciate your loyalty and so happy to have you a part of our Emu Therapy Blue Stuff. Have a wonderful day
Happy Holidays

Thumbnail of user bessies70
California
1 review
0 helpful votes
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January 23rd, 2024
Verified purchase

I am using the product daily and it is giving me some comfort.

Reason I chose this business:

The product was recommended by my cousin Lora William.

Thumbnail of user elainem782
Wisconsin
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

I use the blue stuff to help my R A every morning and night. It really helps. I also use the leg and footcream every night. They help so very much.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Elaine, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Emu Therapy Blue Stuff Family. Happy New Year

Thumbnail of user gails965
Illinois
1 review
0 helpful votes
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August 31st, 2023
Verified purchase
• Updated review

Very easy to order, very helpful salespersonEasy to order, very nice salesperson. Nice to talk to a human being that speaks good English.

Reason I chose this business:

Been using it for several years.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Gail, Thank you for such a great review. Customers like you are the best... you know you have a great product when there are so many on the market and they stay with us and order repeatedly. Thank you for being so loyal and a valued customer, we truly appreciate your business, and look forward to many more years together.

Positive experience
January 25th, 2023
Verified purchase
• Previous review

Received in just a few days. It has helped my husband with his back pain. He had a shot in his back and still was having pain. Started relieving it right away.

Thumbnail of user benjamink395
Oregon
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I hope you have my cell phone number to confirm my identity. It seems you have a landline phone instead.

Reason I chose this business:

Same as above

Thumbnail of user jc1813
Alabama
1 review
0 helpful votes
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January 17th, 2024
Verified purchase

I am happy with the products which have been used by my family members and myself.

Reason I chose this business:

Information from relative.

Thumbnail of user kathys1609
Oklahoma
1 review
0 helpful votes
  • Send Message
January 9th, 2024
Verified purchase
• Updated review

Order received thank you so much all is good, have a great day

Reason I chose this business:

Great company, good products

Location of Orders
February 6th, 2023
Verified purchase
• Previous review

I was trying to find where to find "Orders" for our company and the representative took quite awhile to understand what I needed, but when he did we finally got the problem solved.

Thumbnail of user dennisb1405
California
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Been using for 20 yrs. & it helps me get more active 7 I use it maybe 6 times a day!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Dennis, Great to hear. Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Emu Therapy Blue Stuff Family

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From the business

Emu Therapy is a customer-focused brand aimed at bringing consumers natural products to improve their lives. The Blue Stuff and BLUESPRING brands came under the umbrella of Emu Therapy to offer a well-rounded approach to health and wellness.

As a family brand, we understand the stress you feel when watching a friend or loved one suffer from joint and muscle pain. It is our mission to prevent and reduce pain in the lives of people of all ages. Understandably, it can be a struggle to transform your lifestyle from inactive to active no matter what your age. We strive to make it easy and hope to give individuals the pain relief they need to become active again.

Emu Therapy is a natural health and wellness company operating out of Oklahoma City, OK. Specializing in pain relief creams and other supporting products. Natural ingredients, quality ingredients, and customer support that demonstrates each customer’s value are core principles behind Emu Therapy’s commitment to giving consumers the best products and buying experience available. To learn more about Emu Therapy and their products, please visit www.EmuTherapy.com.

Business History

In the 1990s, a great Oklahoma businessman and entrepreneur, Jack McClung, was searching far and wide for the next big thing. He was first introduced to emu oil and its miraculous powers of instant relief at a State Fair. As his creative ideas began to flourish, Jack experimented with emu oil and found that it is effective for pain relief. Mixing his concoction in ketchup containers, he supplied the cream to customers at his local BBQ restaurant. After collaborating with an old friend on the ingredients, word began to spread about Jack’s magical pain relief cream. With new herbal ingredients in the mix, Jack found that his pain relief formula worked even better. He closed his BBQ restaurant and opened a “Pain Clinic” where he advertised free treatments. Jack originally called his brand new product “Emugesic Balm,” but his customers were itching for a more straight forward name, so he settled on "Blue Stuff."

Jack enlisted the help of his daughter Debra, and continued to grow the company through infomercials. Like a blink of an eye, The Amazing Blue Stuff was the top running infomercial in the United States in 2002. Over $40 million is spent to make Super Blue Stuff pain relieving cream a household name. In 2004 Debra took over as President of the company and worked to build her father’s business into a sustainable company. Her business, Blue Spring International (BLUESPRING), bought the assets of her father’s company, but continues to offer all Blue Stuff products directly to customers in the United States and Canada.

Debra wanted to expand the reach of BLUESPRING and in 2009 partnered with a major industry leader in the development of quality nutritional supplements to obtain products for their customers and receive new distribution to spread the message about Super Blue Stuff. Debra also wanted the company to be responsible for bringing more educational material on healthy living to their consumers, so BLUESPRING began to produce a monthly mini-catalog to keep consumers informed on how to stay more active and avoid pain. By 2016, Debra was traveling extensively and realized that the product outreach must change to fit her wide variety of consumers. The BLUESPRING team created a digital space that educates all consumers from travelers to athletes on the importance of healthy living, constant activity, and living every day to the fullest.

In 2022, corporate changes were made to position BLUESPRING as a brand within the family of Emu Therapy. Emu Therapy began to develop other brands of its own and to expand its reach to even more customers. The digital space is in the process of being revamped once again to keep up with current trends and technology. New platforms and tools are being harnessed to position Emu Therapy for growth and prominence in the health and wellness space.

Company Representative

Thumbnail of user stephene581
Stephen E.
Typically responds within 1 hour

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