• Emu Therapy

Emu Therapy

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Overview

Emu Therapy has a rating of 4.9 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emu Therapy most frequently mention blue stuff, customer service, and many years. Emu Therapy ranks 4th among Medicine sites.

  • Service
    17
  • Value
    2
  • Shipping
    2
  • Quality
    12

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 96.8%
Positive
61
Neutral
2
Negative
0

Instant Feedback

351 reviews

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How would you rate Emu Therapy?
Top Positive Review

“The product was easy to order with fast delivery”

Ben B.
9/3/24

The product was easy to order with fast delivery. Just rub onto the affected area and relief is just a few minutes away. I kid my wife, "If they sold this stuff in a 55 gallon drum, I would give you a good dunking ".

Top Critical Review

“New foot and leg comfort bad product!”

Earl M.
8/8/22

We bought the "New"foot and leg comfort after running out of the older version of foot and leg comfort. About 3 hours after applying the lotion my feet and legs began to burn and hurt. I took my shoes and socks off and washed. My feet still burned and hurt really bad. You have taken a good product and turned it into a nightmare full of pain like I have never felt before. The same thing has happened to my spouse. I bought 6 of this product. It is an expensive lesson learned. I will never order any more products from Blue Spring.

Reviews (205)

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customer service (22)
Thumbnail of user bernadinek8
Hawaii
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Shopping was easy and delivery was really fast. No complications whatsoever. Y

Reason I chose this business:

You had the item I needed.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Bernadine, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family. Have a wonderful day.

Thumbnail of user melodya115
California
2 reviews
0 helpful votes
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September 26th, 2023
Verified purchase

Product delivered on time on date promised. Good quality product

Reason I chose this business:

Research on the success of Emu oil for pain and skin improvement

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Melody, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Emu Therapy Blue Stuff Family.

Thumbnail of user joanc1093
California
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

It works for my arm pain (surgery on shoulder and elbow) and my hip,

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Joan, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation. We are happy to have you part of our Emu Therapy Blue Stuff Family. Have a great day!

Thumbnail of user horacet26
California
1 review
0 helpful votes
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September 8th, 2023
Verified purchase

It works without any side effects like drugs. Need I say more!

Reason I chose this business:

Because it is effective and of consistent quality that I have trusted for years.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Horace, No more needs to be said, you said it all! NO DRUGS Thank you for your comments, We are so happy to give our customers relief from their aches and pains with NO drugs and NO Side Effects. We appreciate your business and value you as a customer thank you for being a part of our Emu Therapy Blue Stuff Family

Thumbnail of user elizabethk1957
Washington
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

You provide great customer service and have for as long as I have been a customer

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Elizabeth Thank you for your review, we appreciate your business and your loyalty and so happy to have you a part of our Emu Therapy Blue Stuff. Have a wonderful day!

Thumbnail of user charlesw1501
Oklahoma
1 review
0 helpful votes
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May 28th, 2023
Verified purchase
• Updated review

Easy and convenient ordering online. Quick and speedy service.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Charles, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Emu Therapy Blue Stuff Family. Have a wonderful day.

Pain relief
February 13th, 2022
Verified purchase
• Previous review

Very happy with product. We live near company, so shipping time is short. They were quick in shipping. Satisfied with shopping experience.

Reason I chose this business:

Close to where we live. So we get fast service. We've been using products for years.

Reason I chose this product:

To relieve pain. Past experience proved effective.

Quality
I recieved a mailout for a free 12oz bottle with the...
January 30th, 2022
Verified site experience
• Previous review

I recieved a mailout for a free 12oz bottle with the purchase of 3. Yet I couldn't get it to accept the discount. Wouldn't have completed order if I didn't get the extra 10% offer. Why send a mailout that isn't offered.

Reason I chose this business:

Close to where we live. So we get fast service. We've been using products for years.

Thumbnail of user davidl1496
Michigan
3 reviews
0 helpful votes
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August 7th, 2023
Verified purchase

Outstanding product. All versions work well. Easy to use, highly effective.

Reason I chose this business:

Recommended by my physician.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello David, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Emu Therapy Blue Stuff Family. Tell your physician we appreciate his recommendation

Thumbnail of user marvinq4
Texas
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Easy to find products and quick and easy checkout, super fast shipping!

Reason I chose this business:

The products have always worked for me when nothing else would.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Marvin, Thank you for your comments, We are so happy to give our customers relief from their aches and pains, and make easy to check out. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

Thumbnail of user charlesb3123
Arkansas
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

Great product and super nice people. Took care of my order promptly.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Charles Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Emu Therapy Blue Stuff Family

Thumbnail of user elizabethm3648
California
1 review
0 helpful votes
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February 7th, 2023
Verified purchase

Works good just needed to use more than expected and sometimes twice a day

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Elizabeth, I understand what you are saying, however keep in mind our product is all natural and you can use it several times a day if necessary, and there are times when we all need more pain relief as there are days when the pain is worse than other for all of us. We do have booster products to give you that extra "boost" to help the relief last longer and stronger. Thank you for your review, have a wonderful day.

Thumbnail of user jkagsw
Texas
1 review
0 helpful votes
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March 8th, 2023
Verified purchase

Love the ease of purchasing online. Shipping was on time and product well packaged.

Reason I chose this business:

Because it works!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Jkags, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Emu Therapy Blue Stuff Family. Have a wonderful day.

Thumbnail of user luisac69
New Jersey
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Always a pleasure. Love your products for my grandmother. Happy customer! Fast shipping!

Reason I chose this business:

Best product.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Luisa, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Emu Therapy Blue Stuff Family.

Thumbnail of user sandrap1463
Colorado
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

It has been very easy to understand and check out!

Reason I chose this business:

I choose Blue Spring Wellness because I like there products and the service!

Quality
Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Sandra, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family

Thumbnail of user robertb8451
Texas
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

Everything was good I have used the product before and all went well on order

Reason I chose this business:

Past good usage

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Robert Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Emu Therapy Blue Stuff Family

Thumbnail of user debarahb
Ohio
1 review
0 helpful votes
  • Send Message
January 27th, 2022
Verified purchase

The associate that assisted me was very informative

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Debarah, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day.

Thumbnail of user edh471
Oklahoma
1 review
0 helpful votes
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February 9th, 2022
Verified purchase

Had an error on order but CORRECTED it immediately and without question. KATHY was SUPER! Have been very satisfied with
Blue Stuff for MANY YEARS.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Ed, Thank you for your comments, I am so glad you had your problem taken care of, sorry you had it happen at all. We value our customers and want to make their experience with us the best we possibly can. We are so glad to have you as a part of our Blue Spring Family!

Thumbnail of user lindab5406
Florida
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Linda, Thank you for your review, we appreciate your business and your loyalty and so happy to have you a part of our Emu Therapy Blue Stuff. Have a wonderful day!

Thumbnail of user elvah15
Washington
1 review
0 helpful votes
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September 9th, 2022
Verified purchase

East to order and fast shipping. I have been using this for many years

Reason I chose this business:

It works k can rely on it

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Elva, Thank you for your comments, we are pleased to make ordering easy for you. Our product works and that is why we have so many repeat and loyal customers. We value you as a customer and happy you are a part of our Blue Spring Family. Have a wonderful day.

Thumbnail of user justinag13
Washington
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Great... Prices have increased quite a bit since my last order.

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Justina, This is the first time we have increased our prices in about 8 years, and as every other business, the Covid has taken its toll. Actually we only increase the price of our 4oz jar by $2 and our 12oz bottle by $5. We will always try to do the best we can for our valued customers. Thank you for your comment and we look forward to many more years together. Have a great day.

Thumbnail of user adav164
Maryland
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Found what I wanted; easy to order; and received it promptly. Thank you!

Reason I chose this business:

Bought this product before.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Ada, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family

Thumbnail of user kenyas45
Texas
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Good just need more coupons promoted. I used the product before seen when picking up my knee brace.

Reason I chose this business:

Recommended

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Kenya, Thank you so much for your comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Blue Spring Family. Keep an eye out for more coupons and always feel free to call us if you have additional questions: 1-800-244-2583

Thumbnail of user juliaw258
Texas
1 review
0 helpful votes
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April 26th, 2022
Verified purchase

Used morning and nighttime brings such a freshness to our otherwise drying skin.

Reason I chose this business:

Originally, I was given one of your blue stuff roll ons for leg cramps. Since then, we have been ordering now for at least a couple years. I found the peach facial moisturizer and ordered one. Since then it has become a standard item!

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Julia, Thank you for your comment, we value our customers and try to give them the best experience. Our Peach Facial Moisturizer now comes in a larger 4oz size. Have a wonderful day.

Thumbnail of user gayb59
Texas
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

The product has been delivered fast for every order we've made.

Reason I chose this business:

My mother is in a nursing home and had to change many of her habits upon the new setup. One thing she could not give up was her supply of Blue Stuff...

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Gay, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Blue Spring Family

Thumbnail of user jamesi581
Nebraska
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

No problems, fast friendly service. I have buying for years.

Reason I chose this business:

I have used it for years. Love it!

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

James, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family

Thumbnail of user wendys1255
Washington
2 reviews
0 helpful votes
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March 15th, 2023
Verified purchase

I've been using prime emu oil for years. It helps keep wrinkles away and my skin more supple.

Reason I chose this business:

It's the best product out there.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Wendy, Thank you for your review, we appreciate your business, and so happy to have you a part of our Emu Therapy Blue Stuff family. Have a wonderful day.

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From the business

Emu Therapy is a customer-focused brand aimed at bringing consumers natural products to improve their lives. The Blue Stuff and BLUESPRING brands came under the umbrella of Emu Therapy to offer a well-rounded approach to health and wellness.

As a family brand, we understand the stress you feel when watching a friend or loved one suffer from joint and muscle pain. It is our mission to prevent and reduce pain in the lives of people of all ages. Understandably, it can be a struggle to transform your lifestyle from inactive to active no matter what your age. We strive to make it easy and hope to give individuals the pain relief they need to become active again.

Emu Therapy is a natural health and wellness company operating out of Oklahoma City, OK. Specializing in pain relief creams and other supporting products. Natural ingredients, quality ingredients, and customer support that demonstrates each customer’s value are core principles behind Emu Therapy’s commitment to giving consumers the best products and buying experience available. To learn more about Emu Therapy and their products, please visit www.EmuTherapy.com.

Business History

In the 1990s, a great Oklahoma businessman and entrepreneur, Jack McClung, was searching far and wide for the next big thing. He was first introduced to emu oil and its miraculous powers of instant relief at a State Fair. As his creative ideas began to flourish, Jack experimented with emu oil and found that it is effective for pain relief. Mixing his concoction in ketchup containers, he supplied the cream to customers at his local BBQ restaurant. After collaborating with an old friend on the ingredients, word began to spread about Jack’s magical pain relief cream. With new herbal ingredients in the mix, Jack found that his pain relief formula worked even better. He closed his BBQ restaurant and opened a “Pain Clinic” where he advertised free treatments. Jack originally called his brand new product “Emugesic Balm,” but his customers were itching for a more straight forward name, so he settled on "Blue Stuff."

Jack enlisted the help of his daughter Debra, and continued to grow the company through infomercials. Like a blink of an eye, The Amazing Blue Stuff was the top running infomercial in the United States in 2002. Over $40 million is spent to make Super Blue Stuff pain relieving cream a household name. In 2004 Debra took over as President of the company and worked to build her father’s business into a sustainable company. Her business, Blue Spring International (BLUESPRING), bought the assets of her father’s company, but continues to offer all Blue Stuff products directly to customers in the United States and Canada.

Debra wanted to expand the reach of BLUESPRING and in 2009 partnered with a major industry leader in the development of quality nutritional supplements to obtain products for their customers and receive new distribution to spread the message about Super Blue Stuff. Debra also wanted the company to be responsible for bringing more educational material on healthy living to their consumers, so BLUESPRING began to produce a monthly mini-catalog to keep consumers informed on how to stay more active and avoid pain. By 2016, Debra was traveling extensively and realized that the product outreach must change to fit her wide variety of consumers. The BLUESPRING team created a digital space that educates all consumers from travelers to athletes on the importance of healthy living, constant activity, and living every day to the fullest.

In 2022, corporate changes were made to position BLUESPRING as a brand within the family of Emu Therapy. Emu Therapy began to develop other brands of its own and to expand its reach to even more customers. The digital space is in the process of being revamped once again to keep up with current trends and technology. New platforms and tools are being harnessed to position Emu Therapy for growth and prominence in the health and wellness space.

Company Representative

Thumbnail of user stephene581
Stephen E.
Typically responds within 1 hour

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