• Emu Therapy

Emu Therapy

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Overview

Emu Therapy has a rating of 4.9 stars from 205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emu Therapy most frequently mention blue stuff, customer service, and many years. Emu Therapy ranks 4th among Medicine sites.

  • Service
    17
  • Value
    2
  • Shipping
    2
  • Quality
    12

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 96.8%
Positive
61
Neutral
2
Negative
0

Instant Feedback

351 reviews

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How would you rate Emu Therapy?
Top Positive Review

“The product was easy to order with fast delivery”

Ben B.
9/3/24

The product was easy to order with fast delivery. Just rub onto the affected area and relief is just a few minutes away. I kid my wife, "If they sold this stuff in a 55 gallon drum, I would give you a good dunking ".

Top Critical Review

“New foot and leg comfort bad product!”

Earl M.
8/8/22

We bought the "New"foot and leg comfort after running out of the older version of foot and leg comfort. About 3 hours after applying the lotion my feet and legs began to burn and hurt. I took my shoes and socks off and washed. My feet still burned and hurt really bad. You have taken a good product and turned it into a nightmare full of pain like I have never felt before. The same thing has happened to my spouse. I bought 6 of this product. It is an expensive lesson learned. I will never order any more products from Blue Spring.

Reviews (205)

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customer service (22)
Thumbnail of user janicej452
Colorado
1 review
0 helpful votes
  • Send Message
October 17th, 2022
Verified purchase
Reason I chose this business:

Recommended by a friend

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Janice, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

Thumbnail of user frankied60
California
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

It seems like the same stuff l have been using for twenty years

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Frankie, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation to our customers, we are happy to have you part of our Emu Therapy Blue Stuff Family

Thumbnail of user thomass1658
Ohio
2 reviews
0 helpful votes
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June 3rd, 2022
Verified purchase

Nice and easy website, very user-friendly. Always has good buys.

Reason I chose this business:

Because it's the best!

Thumbnail of user letitiae6
New York
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

No issues ordering and receiving the product. Received them in a timely manner.

Reason I chose this business:

My dad uses it.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Letitia, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Blue Spring Family.

Thumbnail of user eugenet165
Texas
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

I'm not doing a commerical here. The experience met expectations and delivery prompt.

Reason I chose this business:

I chose product because it works better than others I and my wife tried in past.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Eugene, Thank you for your comments, We are so happy to give our customers relief from their aches and pains. We appreciate your business and value you as a customer thank you for being a part of our Blue Spring Family

Thumbnail of user nancyg2239
Wisconsin
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Ordering was easy and cheaper than from Amazon! The product is great for my arthritic fingers.

Reason I chose this business:

The price and shipping were less than from Amazon. Thanks

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Nancy, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family. Glad you get relief for your fingers. Have a wonderful day.

Thumbnail of user johns11208
Georgia
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Quick and easy send me a message on deals of this item thanks

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello John, Thank you for your comments, we are pleased to make ordering easy for you. We value you as a customer and happy you are a part of our Blue Spring Family. We send mailings of our specials, as well as on the web. Have a wonderful day.

Thumbnail of user debraa372
New Jersey
2 reviews
0 helpful votes
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October 15th, 2022
Verified purchase

Your company is great!
Awesome customer service.
Have ordered many times.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Debra, Thank you for your kind words, it is our pleasure to speak with great customers like yourself, we value you as a customer and appreciate your business, and glad to have you as a part of our Blue Spring Family, have a wonderful day

Thumbnail of user bobbym268
Illinois
2 reviews
0 helpful votes
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August 11th, 2022
Verified purchase

Loved the original formula you had 2 years ago & longer. That worked great for my wife.

She did call us back when they got the "original" formula back, but it's still not the same as it was.

Reason I chose this business:

Their products were great a few years back

Service
Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Bobby, thank you for your comment, it should give you the same results, I will pass this along to the proper department, we value you as a customer and appreciate your business.

Thumbnail of user louiseb728
Nevada
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

Love blue stuff. Prior customer. Xxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Prior customer. Currently suffering from sciatica and looking for relief!

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Louise, I see you placed an order for the Super Blue Stuff and Menthol Spray Booster... you made a great choice. Please apply the SBS and then a few sprays of the MSB on top of it and you will have wonderful relief. I am not a doctor, but from personal experience I will say sciatica requires continued applications. I suggest at least 3 times a day for a few days, then as it gets better, use less often, you will know when by your pain level. I have also found it best to rub all the way across your lower back and down to the knee on the side that is hurting. If you have any questions don't hesitate to call us 1-800-244-2583 Have a great day.

Thumbnail of user lisag2502
Texas
1 review
0 helpful votes
  • Send Message
May 29th, 2022
Verified purchase

…………………………………………………………………………………………………. X……………………..

Reason I chose this business:

Referred by relatives

Thumbnail of user customercareteamb
Customer Care Team E. – Emu Therapy Rep

Hello Lisa, Thank you for your review, we appreciate your business, and so happy to have you a part of our Blue Spring family. Tell your relatives they did you a great service by referring you to the best natural pain relief. Have a wonderful day

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From the business

Emu Therapy is a customer-focused brand aimed at bringing consumers natural products to improve their lives. The Blue Stuff and BLUESPRING brands came under the umbrella of Emu Therapy to offer a well-rounded approach to health and wellness.

As a family brand, we understand the stress you feel when watching a friend or loved one suffer from joint and muscle pain. It is our mission to prevent and reduce pain in the lives of people of all ages. Understandably, it can be a struggle to transform your lifestyle from inactive to active no matter what your age. We strive to make it easy and hope to give individuals the pain relief they need to become active again.

Emu Therapy is a natural health and wellness company operating out of Oklahoma City, OK. Specializing in pain relief creams and other supporting products. Natural ingredients, quality ingredients, and customer support that demonstrates each customer’s value are core principles behind Emu Therapy’s commitment to giving consumers the best products and buying experience available. To learn more about Emu Therapy and their products, please visit www.EmuTherapy.com.

Business History

In the 1990s, a great Oklahoma businessman and entrepreneur, Jack McClung, was searching far and wide for the next big thing. He was first introduced to emu oil and its miraculous powers of instant relief at a State Fair. As his creative ideas began to flourish, Jack experimented with emu oil and found that it is effective for pain relief. Mixing his concoction in ketchup containers, he supplied the cream to customers at his local BBQ restaurant. After collaborating with an old friend on the ingredients, word began to spread about Jack’s magical pain relief cream. With new herbal ingredients in the mix, Jack found that his pain relief formula worked even better. He closed his BBQ restaurant and opened a “Pain Clinic” where he advertised free treatments. Jack originally called his brand new product “Emugesic Balm,” but his customers were itching for a more straight forward name, so he settled on "Blue Stuff."

Jack enlisted the help of his daughter Debra, and continued to grow the company through infomercials. Like a blink of an eye, The Amazing Blue Stuff was the top running infomercial in the United States in 2002. Over $40 million is spent to make Super Blue Stuff pain relieving cream a household name. In 2004 Debra took over as President of the company and worked to build her father’s business into a sustainable company. Her business, Blue Spring International (BLUESPRING), bought the assets of her father’s company, but continues to offer all Blue Stuff products directly to customers in the United States and Canada.

Debra wanted to expand the reach of BLUESPRING and in 2009 partnered with a major industry leader in the development of quality nutritional supplements to obtain products for their customers and receive new distribution to spread the message about Super Blue Stuff. Debra also wanted the company to be responsible for bringing more educational material on healthy living to their consumers, so BLUESPRING began to produce a monthly mini-catalog to keep consumers informed on how to stay more active and avoid pain. By 2016, Debra was traveling extensively and realized that the product outreach must change to fit her wide variety of consumers. The BLUESPRING team created a digital space that educates all consumers from travelers to athletes on the importance of healthy living, constant activity, and living every day to the fullest.

In 2022, corporate changes were made to position BLUESPRING as a brand within the family of Emu Therapy. Emu Therapy began to develop other brands of its own and to expand its reach to even more customers. The digital space is in the process of being revamped once again to keep up with current trends and technology. New platforms and tools are being harnessed to position Emu Therapy for growth and prominence in the health and wellness space.

Company Representative

Thumbnail of user stephene581
Stephen E.
Typically responds within 1 hour

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