Endurance Warranty

The representative was very helpful in reassuring me about my first payment she was very understanding.

Manager was very helpful and nice. Explaned the plan in detail to me. So i can understand the plan. AND answered all my question.

They filter out the bad review and auto generate positive ones. Company is a scam just simply text in the google search "Endurance car warranty scams". The repair facility I used for my repair produced the proper documentation for my policy to be fully covered. Endurance denied it. The repair facility once again followed up with more documentation and endurance backtracked and was making up reasons to deny the claim. Put money back each month as a nest egg PLEASE do not allow endurance to steal from you like they did me.

I bought a repair contract for a 2010 Jeep Patriot directly from Endurance. I was promised the world and told "this was the best investment in my car I could make". I thought I was buying peace of mind that I would not have to pay for a major repair. When it came time to submit a claim Endurance hid behind a 3rd party administrator. The 3rd party approved $1200 of a $7000 transmission claim. Their reasoning is the car value is only $1200 and that is the maximum amount they can approve. I complained to the 3rd party. I protested that I should not have been sold a contract for a car not worth enough to obtain approval for a transmission repair. The 3rd party said that was my problem and I had to contact Endurance. Endurance was contacted and I shared my situation. I advised Endurance that they over promised and under delivered. I asked for a refund because I was sold a contract for a car not worth enough to cover a large claim. They were unwilling to assist and said I had to appeal through the 3rd party (knowing this would be a wasted effort). Here we go with passing the buck and being bounced between two parties. I paid Endurance $132 a month for over two years. Even when the contract was taken out two years ago, the value of the car then would not have been enough to cover this claim. I was sold a worthless contract that would never cover the cost of a major repair. I plan to pursue all legal avenues possible.

There warranties are useless. They will give you every reason why there not gonna pay. When you call to cancel your warranty, they are just plain rude. Don't waste your money.

Tried to cancel because I never used it and too costly. Now I have to pay a notary! What a scam! We're retired and disabled veteran

Really enjoyed my first experience with service and sales. Always being met with a good attitude. I would continue using this company.

On 3/1/2024 I took my 2016 Lexus NX 200T in for routine service and was advised by the Lexus service technician that my water pump was leaking. When he called for prior authorization for payment he was told it was denied because the contract is too new and that the issue was notated prior to the policy being activated. I called Endurance and explained I didn't know it was leaking until today, I have never been told that and the representative said it was denied because it must have already been bad for it to leak 172 miles past the 1000 required to make a claim. I was told to have the service manager call back and provide more details. The service manager called Endurance multiple times and even spoke with a manager telling them there was no way for the service tech to tell when the pump started leaking but it is leaking now and the claim should be paid, and still they denied my claim. The vehicle has less than 55k miles on it.

I'm a new Endurance customer. So far I can only say wonderful things about their customer service!

The nice lady that helped me her name is Lita. She was wonderful. She helped me out quite a bit. She was very polite and pleasant and was very understanding.

My warranty account is paid in full and stands ready to support me if and when I need it as my vehicle ages.

The customer service was throughly liking to get me my refund on a payment I didn't mean to make. They were prompt and got me what I needed

My milage is 110 why did the rep put 130 which is 20 more miles then i have why ask for my mileage when u dont record it properly?

I had the pleasure of signing up with Manager Shi'wone, who was professional, efficient and a great advocate. Thank you!

Endurance is a used car after market warranty seller who takes money easily and then makes it hard for folks to stop payment. They try their best to deny claims. They don't require a notarized odometer reading to sign up but require it to terminate. They come across as a scam to get money, deny and not deliver while continuing to take and making termination extremely and egregiously difficult. Creating that kind of burden on the customer is an abusive and undue hardship on anyone. They do not offer a termination on their website making their scam more prominent, IMHO. V/r Retired Special Forces Officer & Combat Vet

I called to cancel my policy because I totaled my car and the 2 people I talked to there I give a A plus or a 10

I was paying 100.00 last year i would like the same discount because i really would like to resign with you but i need it cheaper than 139.00

Had a great representative. She was very detailed Accor my required policy. I would recommend this company to anyone

I was very pleased with the customer service person. He answered all my questions that I had. Once again I'm very pleased with the care that he took.

Leo was very professional and he handled my issue very quickly l would rate him 10/10 thank you.

Scammmm Don't Trust The Commercials The Adds Will Find Any Excuse Not To Pay Claim
Will Take Your Hard Earned Money And Rob The Consumer!
Will Not Pay The Claim after All The Payments Made For A Extended Warranty

I have a 2006 automobile my dealer has called 2 times now on 2 different occasions for different issues. This warranty company until company never approves anything. Don't waste your money. You're better off taking that same money every month and putting it into an account to save up for the repairs in the future

This company sends me these "repair bill notice" forms periodically as though there is work to be done to my vehicle. I always throw them in the garbage but now they have started sending them to one of my children who does not own a vehicle.