Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Overall experience was great. Very satisfied and thoroughly reviewed. I have all the information I need to make my decision. Thank you.
James asked for the information he needed. Then set up a time for those who can say if it could be done.
My light bill is higher than the month before... how do it work. Need a fun refund as soon as possible. Thank..
So far my experience with solar has been very discouraging but I'm still interested in a 30,000 dollar assistance for going solar.
A little slow but I think that it could just be my phone service because it's not very reliable and it's expensive
I'm hopeful that I can save on my home energy bill. This would be a wonderful thing for me and my daughter
Went quick good Hard to know what results will be, would like some news dont like my privacy exposed for too long.
Great very easy to plow through trying to save money. I have been s customer for years and never had one problem.
Easy to fill out and hopefully get good information
So we can continue to live in our own home at age 73?
Great thank for allowing me to apply I really need solar panels because I don't have an HVAC and my energy bill was $1,100 for 1 month in the winter time.
Made an appointment to go over the options.
My time was wasted
No show / text came 30 minutes before the meeting. Very poor. Service.
No result as you to give an informed ratings. I will generate a response when I receive more data on the matter.
I would like my bill to be lower if possible,I pay more than $200.00 dollars a month, I think that's too much.
Haven't done anything yet! Your kidding me! You offer a estimate nothing was said about writing a Essay! So there I hope you're Happy!
So far so good! 50 Characters you've got to be kidding! All I did was fill out a questionnaire! You know, never mind call I'm upset enough Already!
Thank You
Experience was fine! Just curious if bill can be lowered. We try to keep things turned off as much as possible!
No contact, no effort to reach me. Only reached out for possible flood insurance but then decided I didn't need it
This is far more the most reasonable offer I've had. The utility companies are getting rich off of us poor people.
Was looking for help when came across there message, hoping they can help me, I'm 77. On a fixed in come
The idea of the solar roof panels is very interesting, I am pleased with this and want to find out more.
I came on here to see if we were eligible for solar panels. What does that have to do with insurance?
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members