EntertainmentReviews 81

The NEW book for the company "Entertainment", says that they offer 2 for 1 dining coupons in they advertisement; and there are very few of them in the book... MOST of the coupons that say "2 for 1' are a buy one item (lunch/diner) and you then have a $3 or $10 etc limit towards the second item. If you query the restaurants for menu prices, you will find that the items are much more than what the credit allowed. So what you really have is a " PURCHASE ONE ITEM AND GET A CREDIT TOWARD THE SECOND ITEM. This is quite different than the usual Entertainment book, or other 2 for 1 coupon books. This may be the NEW direction for the program, but it should NOT be advertised as a t 2 for 1 product.

I have been buying entertainment.com coupon books for many years for South Carolina and other states that we have vacationed in. I have also purchased some as gifts for family members. A coupon book for SC is no longer available, so in November 2019 I purchased the digital edition. I was charged on my credit card for that transaction, but while checking my latest statement I found another charge for the digital edition of SC 2020. I contacted entertainment ( no phone contact number, just email contact... 1st negative) about the double billing, asking for a refund to be issued to my credit card account. I got this long canned response (2nd negative) informing me that according to their policies I would not be receiving a refund as it was detailed when I originally started a 30 day free trial. It is not their custom to issue refunds and apparently customer service is not in their mission statement. (3rd negative). I DO NOT recommend this company. I will never renew or buy from them again. I suggest that people looking for coupon books, go to SaveAround. Another negative is that the coupons get crappier every year. Don't waste your time or money. My plan is now to inform all friends, family, associates, etc. about my experience with this sham.

Ordered a book at a discount, they said I could cancel my annual renewal. Common sense says they won't bill for next year without notifying you. Well 2 months after, they billed me for the next year! They used an incorrect address, now I'm out $30 and no book!. The books are useless, would never pay full price. They have no phone service so you can't complain. They have idiots answering emails. This is ripe for a class action lawsuit. Any lawyers want easy pickings? DO NOT BUY! Do not do annual renewal!

After many years, I believe it's time for Entertainment Book to close their doors! They have resorted to building in an auto-renew program. I had no clue that in Feb of 2019 when I tried their program that they had conveniently enrolled me in an auto-renew program. Without notice, they charged me $30. I am notified every time a charge is placed on my card, so I immediately tried to contact them. Of course, they no longer offer phone service. So I sent an email requesting a refund. But of course, they had already shipped my book. So now I have to send the book back at my cost, jump through some hoops, etc. to get my $30.00 refunded. Go F8ck Yourself Entertainment Book. You can keep the $30 you stole from me, and I will blast the F**K out of your POS company.

I purchased a book in March for $11 and was extremely dissatisfied. Barely any coupons to use locally, most I have to travel an hour or more away. I've only used one since I got it, and the restaurant didn't want to take it, said they didn't know or agree to be in the book. But they accepted it anyway. Last week, after only four months, Entertainment emailed me that my new book for $30 shipped! I contacted them, told them I didn't place this order and wanted a refund. They claim I agreed to this "ANNUAL" Renewal during my purchase in March, which I did not. Like everyone else, I didn't receive the email prior to them placing the order that they are required to send. They lied, said they couldn't issue a refund because it had shipped, when it didn't ship until two days later. I've asked for proof of everything (ie; my agreement to this purchase, the email they claim was sent, proof of shipping etc) multiple times, my requests have been denied due to one excuse or another. They've been consistently rude, condescending and blatantly dishonest. To the point that after only 1-day of dealing with them, I went right then and filed a complaint with the Better Business Bureau. Which of course they still have not responded to a week later. Some interesting stuff on BBB too, and they outright told me to file a complaint with my States Attorney General! I have the new book now, which they said I have to return using their label at $7.95, when it costs less than $3 to ship! So $4.95 profit they're making on that to ensure they make money off you one way or another. I told them I won't do it, I will return as refused delivery because I didn't want it and I didn't order it. They told me it will delay my refund and their shipping fee still applies. I told them they cannot legally force me to use their shipping label, or hold my refund hostage because I refuse to pay for the label. And if they attempt to charge my card again when I already asked them to remove it and have flat out stated they're not authorized, I will contact the authorities. They've done nothing but try to rip me off and now bully me! I'll be filing another complaint with my States Attorney General, as well as the FTC. They keep pulling the exact same scam, have been for years and are getting away with it. It's disgusting and they're complete FRAUDS!