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GB
1 review
5 helpful votes
Follow Cassy S.
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If I could vote this game 0 starts then that's what it would be! I'm so disappointed and annoyed that I even downloaded this sh%# In the FIRST place, I have waited over 10 + hours to download a game and now I'm waiting another 10 HOURS over 20 + hours in total! I was not expecting to reinstall it after I reinstalled Epic games I was expecting my downloaded games to stay downloaded! Thanks to this SH*% app I have lost all of my progress on GTA 5! I'm so pissed off and annoyed that this even Fu#%$*# happened Absolutely Sh! T app and I don't recommend it at all!

Date of experience: April 5, 2021
Germany
1 review
0 helpful votes
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I still believe that Epic Games Store was created by Steam devs to show you that Steam is not bad at all. Oh, is the chat function coming back eventually? Nah.

Date of experience: August 19, 2022
Canada
1 review
0 helpful votes
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Disappointment
December 2, 2020

Epic games you guys have got to remove the minigun because it is waaaaayyyyyyyyyyy to op and if you guys don't remove it i's gonna be your fault when people start to delete it. And also I played it this morning expecting it to be amazing witch i thought it was just okay and it seems like you guys just want the money because if i want like 1,500 vbucks or something i have to pay 100 dollars! That would not even be worth it because im spending 100 real dollars for 1,500 fake dollars and the fact that its 10 gigabytes is insane because on my nintendo switch if want to download a new game it's always fortnite that's in the way even if the new game is not even 1 gigabyte fortnite is still in the way so fix the game before people delete it if you even care about the game!

Date of experience: December 2, 2020
Pennsylvania
1 review
0 helpful votes
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Wonderful
February 18, 2024

I'm glad the company takes the time to add the worst possible overpowered items in the game and does nothing about it, but would rather nerf items that are already bad enough. Good work team.

Date of experience: February 17, 2024
Greece
1 review
0 helpful votes
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This company that has rocket league for free is stealing games from sites, compoanes and they make them worse so pls dont epic games because like they destroyed fortnite and pls i want this company to fix the game because i put up with always 2v1 because my teamate always disconects and they dont get banned

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Thieves
December 26, 2023

I bought vbucks on xmas. Through my phone i was happy thinking i was gonna get it but i got only the reciept to my email and i dont know if epic took my money i spent 23 bucks on it snd i tried to find where i purchased it and redeem the code so i can get it to my nintendo if u guys can help me my discord is the_rizzler3 dm me if u know how to help

Date of experience: December 26, 2023
Sweden
1 review
1 helpful vote
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I've tried to buy Godfall during the sale, but as I own a version of the game that is only the end game, I can't buy the main game for the discounted price, I can only add the story pack which is not discounted at all
I've asked them 3 times now why I can't buy it, and now they are telling me to ask Gear Box, but it's not Gear Box that are in charge of the store
Useless customer support, friendly but dumb as bricks

Date of experience: February 1, 2022
VE
1 review
0 helpful votes
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The worst company ever
January 15, 2023

The truth is that I didn't even care about epic games before but... after fall guys came back for free well... I started to dislike me when season 2 (SS2) arrived, I ended up disliking the entire company, because most of skins that I like leave the payment for the stupid ShowBucks premium currency (it might seem familiar to you because of V-Bucks that are from Fortnite) I mean how Epic Games could have made the worst decision of all fall guys how to make it free and epic games can't say: It can't be... IT WORKED. Because then they would realize that they lose players due to microtransactions... (I think I'm talking too much about Fall Guys more than Epic Games).

Date of experience: January 15, 2023
Illinois
2 reviews
0 helpful votes
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Worst ever
March 20, 2022

Terribly difficult to navigate their website and redeem v bucks. They offer no actual support and don't care about this problem, in the end they get your money and you get nothing in return.

Date of experience: March 20, 2022
Indiana
1 review
0 helpful votes
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The loot pool
June 16, 2023

The loot pool is not the best I can find a maven at the start than everyone else has gold purple blue havoc shotguns so I believe that they could up the spawn rate of the havoc

Date of experience: June 16, 2023

Overview

Epic Games has a rating of 1.8 stars from 523 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Epic Games most frequently mention customer service, rocket league and fortnite account. Epic Games ranks 129th among Gaming PC sites.

service
248
value
224
shipping
152
returns
184
quality
224
+87