Epic Games

I had a code for a cosmetic that I send to them with the question if it is possible to have it still added to my account because it was expired, they could look it up in their system from the first time and answer with a yes or no, instead I had to wait for 2 days for a response asking to send wich error it gave. So far my hope since I already mentioned it was expired, then just send a simple screenshot. Took them surprisingly 4 days to simply say oh okay could you say if it's for a cosmetic or vbucks. That was the question so I answered it simply and then it took them 3 days again to ask wich cosmetic it was, just answered simply again, then they took a full week for a response and just said hey we know you love free cosmetics here is a useful link and they closed the ticket instantly without answering my question wich could have been yes or no. Done with this company your better of starting to grind all your progress again since it will take less time then contacting this absolute abomination of a mess.

Don't download Fortnite from epic games. It has no security an everybody has aim bor. If i could rate it 0 i would.

My son received a V-Bucks gift card for Christmas. When he tried to add it to his game it said he had to go online to do it. He asked me to load the V-Bucks on his game so I went to the website to do so. As soon as I entered his age it said he needed parental permission to add the gift card. The site sent me an email. I filled everything out and it asked me to sign him up for a game he was already playing. When I entered my email to sign him up it stated that that email was already attached to an account and would not accept it. Then it locked him out of all Epic games on his X-Box. I contacted customer support and was told to formalize his account because he went through the x-box his account was "unnamed". After trying to formalize his account and that failing I sent another email to which the response was that I needed to create my son an email and use it to sign him up. Um, NO! No one should have to go through two days plus of dealing with customer support and having to create emails just so they can give money to a company. My son has purchased several V-Bucks packs with X-Box gift cards without having to deal with any of this crap. Because he tried to load a V-Bucks gift card now I have to create a new email and follow some stupid video or he looses his account? What company holds your account hostage when you are trying to give them money? They are just stupid.

On a positive note, the customer service rep was nice but company policies that she had to follow suck.

Takes around 25+ mins to load into the app on pc. Tried uninstalling and reinstall but the website is also super slow and the download link never pops up after clicking it

I tried to send an email into their team. It would not let me and all I wanted to know was what the estimate time was for Eastern time. That Fortnite would be back online.

We can all agree that removing player-to-player trading in rocket league was the worst decision epic games could make.

We can also all agree that epic games shouldn't remove player-to-player trading. There are players around the world that used this for giveaways. They gave to the children who wanted an awesome preset.

Epic RUINED the game rocket league. Rocket league is not rocket league without trading.

EPIC GAMES, WE ARE GOING TO BOYCOTT AND THE AMOUNT OF PEOPLE THAT PLAY THE GAME WILL DECREASE IF YOU DONT KEEP TRADING IN ROCKET LEAGUE!

WE WILL NOT STOP UNTIL YOU ADD TRADING BACK TO ROCKET LEAGUE!

When My account was hacked I tried to get the email changed back because the email was changed by some random Russian hacker and when I try to contact there support I get no emails not even any help with problem

Please fix the lag i just lag for no reason and im on 20 ping and i dont like the new season i think u should just take out ai boys and stop letting people spray