website thubmnail of Epic Games
How would you rate Epic Games?
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grey star
Pennsylvania
1 review
1 helpful vote
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Fortnite is dog $#*! you made the worse game vault or increase the damage on lever action shot guns.

Date of experience: March 3, 2021
Denmark
1 review
0 helpful votes
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Rocket league
September 27, 2020

Im getting these lag spikes all the time. My game is crashing and i can't play anymore because Epic games took over. I really hate the game now

Date of experience: September 27, 2020
Canada
1 review
0 helpful votes
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Worst customer service EVER!
They couldn't care less about the people that support their games if they tried.

Date of experience: July 18, 2020
Indiana
1 review
1 helpful vote
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Its not working.
December 2, 2023

It took 2 hours for the fortnite queue then it failed and now the epic games wont work and i cant get vbucks

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Date of experience: December 2, 2023
India
1 review
0 helpful votes
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I dammmm love it but...
February 7, 2022

Okay. I will consider myself an og player. I mean i am not really the the one to play fortnite when i downloaded it there was + downloads already. I started playin fortnite when i 5 years old... Yep 5 years it may seem not true but it's real my age is now just 10 so I am not even a teen. Beause i am so young my parents won't buy me any v bucks but i not sad because the was soo fun even now i not asking for like one millon v bucks just because of my parents won't buy me v bucks i don't have any skins i use defulat skin. But when the foundation came out i wanted it but the battle pass costs 950 v bucks i 0 v bucks all i am asking is i aaaaaa want aaaaa the foundation his pickaxe his glider the emote which he removes his helmet off and his cape it may seem a lot butttt aaaaa if you don't want to give me those it's fine epic games you did a great job in making fortnite i loveeeeee the game i case you want to me the things that I asked my username is glowing2424 bye.

Date of experience: February 6, 2022
Brazil
1 review
0 helpful votes
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They've block my IP for nothing and i can't even go on their site for the support, because my ip is blocked

Date of experience: October 29, 2021
Australia
2 reviews
1 helpful vote
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A joke
February 12, 2023

So many bugs on the epic games store, cant download games i pay for and a joke of a customer service 0/10

Date of experience: February 12, 2023
Indonesia
1 review
1 helpful vote
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Always sign in
December 9, 2023

Why do i always have to sign in to my account because of bad connection even though my connection is good

Date of experience: December 9, 2023
Missouri
1 review
0 helpful votes
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Can't help for shi
December 27, 2021

I rarely make accidental purchases and they always tell me about refund tokens. Which I have already used. (That being around 2019) Now in 2021, they're giving back one a year... How can a company expect us to only make 1 mistake a year? With no refund tokens and an accidental purchase I contact them and they tell me about the cancel purchase in the bottom right, if I had known what SHOULD HAVE been shown as soon as it was added I would have used it. Another complaint is that on console, in the locker, to view styles is X or Square. Now to view styles in the store it's X or A. Now I come back after chapter 2s hot mess and get used to the viewing styles in the locker and decide to take a look at skins styles in the item shop and out of habit pressing what SHOULD BE the view styles button I accidental purchase a stupid skin I do not want. The view styles button SHOULD NOT BE the same as the purchase button. And Epic support just tells me things I already know or tells me things that should have been announced in the game for a more clear understanding.

Date of experience: December 27, 2021
Pennsylvania
1 review
1 helpful vote
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Life is not money epic. Invest in your player base. All you want is money and overlook what is giving you that money

Date of experience: December 22, 2023

Overview

Epic Games has a rating of 1.8 stars from 523 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Epic Games most frequently mention customer service, rocket league and fortnite account. Epic Games ranks 129th among Gaming PC sites.

service
248
value
224
shipping
152
returns
184
quality
224
+87