Epic Games

I am extremely disappointed with this platform, which wants to play in the top leagues but does not give itself the means...
My problem is, as the customer support at EpicGames have mentioned, "unique", and with "unique" problem, we expect a "unique" solution. Well, EpicStore's solution (after many and many mails and discussion) here has been to simply ask me to recreate an account and REDEEM all of my games (more than 40...)! There it would be long and tedious to describe the problem in detail, which is an imbroglio between the creator of an Epic account (in 2018), an error in the link email (by this creator) and an inconceivable weakness in the account security and in the management email attached to the account which led to the fact that without knowing it I recovered at the creation of an account (in 2020) the account of this famous creator of 2018 (without knowing it) and after 1 year of cohabitation on the same account (without knowing it again), a simple change of password triggered all a cascade of events and led to the fact that today I no longer have access to the account that I had funded with 40 to 50 of good games...
In short, if I have only one word, AVOID Epic Games, AVOID spending money on this platform as much as possible if you do not want to discover one day that you fund someone else's account... EPIC GAMES IS THE WORST GAME PLATEFORME EVER EXPERIENCED

Trash company... garbage servers... psyonix was sooooo much better get your sh*t together... you suck $#*!

The first game I have bought on Epic Games was Ghost Recon Breakpoint. Epic and Ubisoft aren't talking

FORTNITE IS SPIDER MAN GLOVES R SO GAY, LIKE WHEN U STOP SWINGING I HAVE TO WAIT SO LONG, ITS SO GAY, THE MK IS REALLY TRASH ITS A SMG NOT A RIFLE DUMBASS, ITS SO GAYYYYYYY FIX UR GAME $#*! $#*!ES

WHERE IS LEBRON JAMES HE WAS MEANT TO COME 8PM AND HES NOT IN I WILL QUIT YOU GAME FORTNITE IF YOU DONT BRING HIM IN OK LOOK I LOVE THE GAME BUT I WANT LEBRON JAMES PLEASE

Thanks...

I could litterally code a better software using arduino or some $#*!e than this useless bs... Epic games litterally says fortnite is not installed but it also says it is installed and it is installed into the epic games folder like it should be. That might have been hard to read, but Epic Games Launcher is so far back, that it doesn't even recognize the already installed Fortnite folder in the Epic games folder. Neither does the Epic games launcher or the Epic games website give any options to even let me manually locate the fortnite folder. AND ALL THIS HAPPENED BY ITSELF WITHOUT ME EVEN LAUNCHING THE EPIC GAMES LAUNCHER. Support is absolutely useless. The entire software is so useless indeed that creating it all over again using inspiration and customization from other softwares would change the world. Also the depressingly slow downloading speed is something i have sent 3 emails to them about, which didn't help me at all. I actually can't find a single software that is so limited and bugged as Epic Games Launcher...

Worst experience with customer service I have ever had. Did not help and was unwilling to help. There is no way on earth I have kept track of the things that is needed to verify my identity. My son is autistic and locked out of his game. We sat on the phone with the very helpful Nintendo customer service and had to be directed to Epic Games. Epic Games suggested the normal troubleshooting and after sending information back and forth through at least ten emails they now asked for this after they've had all my information: Please provide the following details to confirm your ownership:

• Your public IP address(es) (IPv4), which you can find by searching "What is my IP address" in your internet browser; if you use multiple devices, please include all IP addresses
• Date when you created your Epic Games account
• Locations (city, state/province) where you made purchases on the account
• Original display name for the account
• Last 4 digits of the first payment card used on the account
• Date of your last login
• Names of any PlayStation, Switch, Twitch, or Xbox accounts connected to your Epic Games account and the dates when they were connected
• The invoice ID or transaction number from your oldest Epic Games purchase
--The invoice ID is located at the top of your Epic Games receipt and begins with an "A," followed by eight (8) or nine (9) digits; example: A*******.
--The transaction number can be found in your emailed Xsolla receipt. Please note that the number is a nine-digit string starting with a "4" or "5."

I don't know about anyone else but I 100% would not have all this information. Epic Games knows that and banks on me not filling out this information so they don't have to further assist me. There's no number so they don't have to deal with their customers. Hundreds of dollars have been spent on their stupid game that my child loves and now he can't use it. Worst. Customer. Service. Ever.