Epic Games

Get better. And it sucks so bad get better bad fortnite shop is so bad. Get better for the 3rd time GET BETTER battle pass sucks toooo. And tell sypher ok to give me a million VBUCKS

Pls take away fall damage in fortnite pls I beg u I hate fall damage so much ima quit fortnitei hate it

I like many others purchased Cyperpunk…
I like many others purchased Cyperpunk 2077. From Epic I have above minimum specs for this game with my asus rog strix laptop, and yet 5 minutes into the game it turns my laptop off, I ready that the PS store had taken in down from their store and were giving refunds so after several failed attempts at playing this POS game. I emailed them to see if they too Like PS store, and Amazon who is refunding me for the ps4 game i had gotten for my daughter, as well as the pc downloadable version I had gotten for my son, but I stupidly got the one for myself from EPIC huge huge mistake as they must start counting your play time the moment you log into their launcher and start to download the game. I made a mistake and downloaded it on the wrong machine so had to download it twice. Never actually played more then maybe an hour which includes the 40ish minutes it was locked up while I cooked for my kids and didnt notice. But they claim I had over 2 hours of play time and that is their cut off for any sort of refund, but get this... the first customer service employee who replied back told me that yes I was due a refund and I would just need to click a link to verify my account and email address which I did... once done I reply back asking if their as any other steps and get hit with another customer service person telling me my refund was denied for playing more then two hours... which unless they counted both installs as play time there was no way i could have possibly went over even an hour... I am totally dissatisfied and will make sure everyone who uses my pc repair services knows not to every buy a product from them again

HEY EPIC GAMES I WAS MAKING A COMPLANT BEACUSE IT SAYS SERVER NOT RESPONDING. AND ITS NOT WORKING PLEASE TEXT BACK

Epic Games customer support is the WORST I have ever experienced!. If I could give theme zero start I will do with all means...
When I contact them to let theme know that my son's account has been hacked instead of helping me they inactive my two accounts the PlayStation & the PC so required a list of security questions assume that they helping me to restore my account
I sent theme so much information such as IP address screenshot of the oldest purchases invoice,
(how can I keep an email from three years ago show a proof of purchase!), also the asked for last log in and last 4 digits of the credit card that used first time when I opened my account (which is 4 years ago!) etc. The list goes on. It seems to me you dealing with robots if you don't providing theme exactly of what they need as an accurate answer you doomed! So they still not convinced enough that I am the owner of the account
They states that they cannot help!
I COULD NOT BELIEVE OF HOW DUME THAY ARE AND THE WAY THEY BEEN TRAINTED!
THE FUNY IS the hacker having fun hacking my account changing my display name in my EPIC Game and Epic support cannot do S. About it!. What a joke my TWO sons have spent 100s of dollars between the two the accounts for the last three years by buying v-box/skins. And has lost it all.im literally fuming.
Worst customer support I have ever experienced.
Please do not buy anything from this company just play for free. Do not let theme fool you or your kids to spent even a penny on their games...
EPIC GAMES IS THE WORST CUSTOMER SUPPORT EVER EXPERIANCE... PLEASE SPREAD THE NEWS...

My old account NACHOMAMA314 asked me to verify my age which my Dad tried to fix it and it didn't work but when he tried to fix my younger brother's account and it worked it was now playable. But, my younger brother's account now asks us to put a pin in if he wants to send friend request,or join a party etc. so he gave that account to me I am very happy but I WANT MY ORIGINAL ARIANA GRANDE SKIN BUNDLE and my limited edition Christmas Tree Skin and Mammoth, Like so unfair it cost me all my money I got for Christmas 2,800 v-bucks is a lot of money for a kid, also it was 2,800 for the ariana bundle and the christmas skins were free but limited edition and my brother gave me this other skin i forgot the name of it for my birthday on that account please send the skins and skin bundle to Scotty1King... The photo shows that I really do have the NachoMama account and Scotty1King account the other accounts don't really have anything to do with it but you might not see the Scotty1King account because my camera was bugging but I still I have the proof that I own the accounts so please send me my skins and everything else in my locker from my old NachoMama account to Scotty1King. Also I'd appreicate it if you get rid of parental controls on fortnite because I can't play with others because my parents don't know the pin. I really appreciate it sorry if it is so much to read. But I hope you understand. I'm not even a kid. I normally don't care for games but I don't like the feeling of my money being wasted. I'd appreciated it.

Epic can you pls fix Fortnite because I got deku and all might skin but then is got removed from my locker plz give it back my user is Nickit6912

I'm a mother of 2 boys who love playing fortnite. They put time in and even spent allowance money on battle passes and skins. All of a sudden the game refused to let us add friends. I also was getting error messages telling me I cannot load vbucks giftcard they got for Christmas. The boys are very upset. We wrote customer service. We have written them back and forth since Christmas eve. They have not solved ANY of the issues and refuse to help me with what's wrong. We still can't link our ps4 fortnite account to epic games. We can't update the screen name so the correct account is linked. It keeps denying my account logins even though I'm logged in on my ps4 with the info I'm entering into epic games. They told me I accidentally set up parental controls that's why we can't add friends. I logged into parental controls on ps4 through fortnite but no settings were blocking the adding of friends. Then they told me I'm using the wrong email. Which this has zero to do with the not being able to add friends. I'm not using the wrong email bc it's the one I'm logged in on my ps4 with. Then they told me I had a deactivated account. But I'm still playable with it on the ps4. They do not know what they're doing and they do not have a phone support or else we'd prolly get the issue resolved. But because epic knows that they hired a bunch of idiots who pull random solutions out of their asses instead of actually knows what the solution is We get screwed as loyal customers and our kids get to open gifts they can't even use. Terrible. Halo and bungie are way better and I'm glad our family is switching bc this wouldn't happen through Xbox. We are writing playstation to petition they remove fortnite from their platform until epic can get proper customer service that isn't stealing money from customers and not giving them a solution.

I HAD A NINTENDO ACCOUNT HOCKED UP WITH THEM BUT THEY LOST MY ACCOUNT AND IVE HAD IT FOR OVER 5 YEARS