Overview
EpicSports has a rating of 4.5 stars from 29,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
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The socks arrived on 3/31/18, way before the original arrival date of 4/10. Thank you!
I was a little disappointed with the socks. I thought they would be thicker, but for that price, it is perfect!
Very unhappy just received today. We paid to receive by 8/30/17 and because I called that day seemed like it was mailed. I'd want our fee we paid reimbursed due to not getting by promised date
I ordered on February 25 -- a large order of batting helmets. Was told the ETA for delivery was March 8. I was told that the goods were not shipped until March 9 (the day our season started) and after the ETA for actual delivery.
No one called or e-mailed to let me know that the shipping was going to be delayed until after the arrival date -- if I had known that I could have cancelled or modified the order. Now I am told that if I want to return anything I have to pay restocking fees and shipping costs. Very poor customer services -- definitely will not use them again. EPIC FAIL, not EPIC SPORTS
ABSOLUTELY HORRIBLE CUSTOMER SERVICE. NEVER AGAIN! Absolute worst customer service I have ever dealt with. I have never written a review before this so this should tell you something. First, it took over a month for my items to arrive which is comical this day and age. I then attempt to return an item. They not only didn't pay for return shipping but have the audacity to keep the item and not refund me accusing me of "scratching" the item. Not even a notification. Then say if you want the item that was "damaged" back (which is a complete false accusation) you have to pay for the shipping again. It doesn't end here, then charged me a "fee" for re stocking the item during return that they kept and never reimbursed me for! I WOULD NOT ADVICE TO BUY OFF THIS SITE! STAY AWAY! I am outraged. The manager on the phone then hangs up on me when trying to get answers. VERY UNPROFESSIONAL! STAY AWAY!
Epic sports has the best prices, products and fastest delivery time! I've never had an issue with any of my orders for the past 3 years I've been using their products.
I got the basketball shorts for my daughter, she loved them. We previously would buy And 1 shorts. So happy to find girl shorts that are comfortable and or great quality.
The order was deliverer but was not as expected need to return them. Would like a return shipping label. How do i get it? Please give me a call at *******553.
Had a little bump with my third order from them but I notified them of the problem and they responded immediately and fixed it. I can't ask for better customer service.
Surprisingly high quality! Great PRICE, I bought items for my sister and daughter as well so that I could qualify fro free shopping. All three of us were pleased with the purchase.
Purchased lightweight sports tees. Great color selection, great price. Size is pretty true. Shipping was fast. Very pleased. This is the second order I have placed, and I will be back.
Great Bag! Great price! Personalized! My daughter bikes to practice so it is perfect size and it looks like it will hold up for the next three years of high school
This is my first order from epic sports. More than 10 days after I placed order, there's no tracking info yet. I tried calling, out of office hour. I left message.
This soccer net is for a Youth Group. It stays outdoors and get lots of use. Product was great. Very sturdy, should last a long time. Arrived on time. Very happy.
This was my first experience with Epic Sports, and it will not be the last. The prices were good and the customer service is great. I have recommended them to friends.
Very satisfied with my service from Epic Sports had to call back after I ordered my products to confirm with them that I purchased the correct product never on hold very excellent customer service and extremely prompt delivery Thanks epicsports I will absolutely definitely use you again for any of my future softball or any sports needs Thanks Josh
Each and every time I have used Epic Sports, the service has been exceptional. I would definitely recommend them to anyone looking for sports uniforms.
It was the best deal online for the exact same product. Arrived in perfect condition; is as described; delivered in timely manner. Very satisfied... pete
Items were shipped quickly, great communication from website, love the items! Plan to order again! Would recommend this site to everyone with kids in sports!
I was extremely satisfied with the great communication, great prices on name brand items and the fast shipping. Will definitely be ordering from them again.
Our team was short 1 pair of socks I called customer service was told by Max at Epic it would arrive in time. I had an email with the tracking number it showed 2 days which puts me to Monday our game is Saturday so it will be no good to my team we need to check in as team uniform complete socks player pants and jersey helmets sadly had to buy 21 player socks on amazon so they can match lies lies lies when i called he said two days is day it ships 10/18/2018 so second day will put us at 10/19/2018 no Max that would be an overnight delivery he insisted no I called UPS and they said its coded second day so friday is one day monday is the second day never did i feel like he wanted to help
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- Wichita, KS, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members