EpicSports has a rating of 4.5 stars from 29,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
A product is great. I ordered same product last year. My only issue is the time it takes for shipping without having to pay additional for faster shipping services. I would have ordered more after the first order if it wasn't for the shipping time.
I am basing this off a last order I made. I am a returning customer and have not had this issue before. Customer Service wasn't great, they were not rude however they did not offer any solution to when I emailed them about my problem. One lady tried to help but it didn't work out. Other couldn't offer any either. No apologies or concerns from them. I do have another email pending about the second issue and I have not heard back yet. This is the short story.
The clothing that I received was DIRTY! White shorts look like they were drug across a dirty floor/black stuff all over BOTH PAIRS of white shorts, AND 2 out of 4 shirts were also in the same DIRTY condition. Hopefully it washes out, I have them in washer now. If the items would have been clean, I'd be happy. Epic sports people, please take pride in your job... this wasn't small black smudges, it was like big adult shoe/boot prints! You saw this, and sent it out like that!
A great company I would not only recommmend, but would use again. Great service and equally good products.
Quick shipping great products and in a quick time. Have shopped here for multiple things and always hapoy
Everything went great and the only issue i had was i felt like i couldn't track my order and so being a first time customer I was a little nervous with you folks delivery on the time that you said it would get to me. It got to me a great time, but as i said as a first time customer it left me a little worried not being able to track it.
These balls are hand-sewn, leather, with a bladder so they are a great buy for practice balls! Serrvice is fast and easy!
Bought socks labeled as dress socks... they aren't. Very thick. Too thick for dress shoes. LOVE the colors, but have to return.
We received our volleyballs way ahead of when we needed them for our camp! Thanks so much! We will keep coming back.
I needed to talk to customer service on the phone to get more info. Wait time was 45 mins. I couldn't wait that long. I purchased the product and it was the wrong size.
I then called customer service to get more info. Wait time was 30 mins. I cannot wait that long. I don't think I'll ever buy from Epic Sports again.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!