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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Like the price
Good. Shipping a small item costs a bit too much
Very satisfied with epic. Can find some really great bargains. Shipping dates are listed with the products.
Great prices, fast service
It's true when they say you get what you pay for. I received the product in a timely manner but the product was ripped with a big whole.
Simple process. Good quality items at a good price.
It was fine.
Can't beat the price and selection of sports gear. Even harder to find items. Shipping has always been easy as well.
Easily found what I needed.
I needed jerseys in a pinch and I found the colors and fit I wanted and they were delivered quickly.
I have requested twice for CS to contact me due to shortage in the order. Have received zero calls back or emails.
I've purchased several items from Epic and have never had an issue with the product or the delivery.
Fast service. Good prices. Fit was pretty good. They are holding up to everyday wear and tear from practice so the quality is good.
Fast Shipping and great items.
It is was a great experience
Love the prices and the quality of the products I've ordered from Epic.
Great website easy to shop
Everything worked out well.
The visors I ordered are perfect, good quality, great price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!