EpicSports has a rating of 4.5 stars from 29,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
Order was shipped quickly and arrived on time, product was high quality, email updates were timely & accurate.
Easy to navigate the website. Good selection and pricing. Prompt delivery at reasonable rates. What's not to like?
Great Products and fast delivery. I had a baseball bag embroidered and the letters were smaller/thinner than expected.
Paid for a new fast pitch softball bat for my daughter, when I received it the box and bat was damaged, I call customer service and they told me they would start the process of trying to have it replaced. It's been almost 10 days and I haven't heard from anyone at epic sports!
Arrived on time. Product was exactly what ordered. Checkout was seamless. Would definitely buy from Epic Sports again.
Over $8,000 business in the last few years. Always excellent. Would like the reward point system reinstated though.
Best price I could find! Package came very quickly and well packaged. I also like the clearance finds.
Placed a few orders with Epic Sports and this was the fastest delivery time. Previous orders took a little longer than expected but this order came fast. Product as described and identical to previously ordered items.
Site is easy to navigate, prices are fair, shipping was fast and arrived on time, customer service followed up with me before items arrived and after to make sure that I was satisfied, will order again
Have been buying from the site for a couple of years my Special Olympics teams. Found great pricing and on the latest order when I encountered a problem they resolved the issue quickly and fairly. Thanks.
It took a ridiculous amount of time before my order was even shipped out and it was close to 2 weeks before I actually received the socks. I know that you all include expected delivery time as 10+ days, but the long delay in actually getting them packaged to ship out seemed beyond excessive.
I REALLY needed to access size charts! Had to order item in two different sizes to hope one fits properly!
When the items arrived, two were way too big. I was forced to request an RA to return them, which would involve a ridiculously priced restocking fee. Luckily I was able to find two more items in different sizes and colors to replace them, thus avoiding the fee.
The customer service on the phone when I called to request the RA and order replacement products was absolutely excellent!
This all could have been avoided with having accurate size charts available for each brand! How much trouble could it possibly be to include them on your website?!
Easy to use website; great shirts at a great price and quickly shipped. This was much appreciated as we are still dealing with another company where we ordered similar shirts - they immediately charged our debit card (4/9/18) and we STILL have not received our order (despite multiple emails and attempts to contact)! Thank you!
I am quite pleased, and appreciative to Epic Sports for the handling of my purchases in such a professional and timely matter. I am certainly hoping my return goes as well...I suspect it will. Thank you.
Overall, my experience was fair. Shipping time was much longer than most products I purchase online. The products I ordered were in good condition, but I didn't like any of them and will be sending back.
Epic Sports has great closeout deals. I check their new stuff every few months for gear that my kids or I need. The website is not the easiest to navigate and could use improved search tools. Also, descriptions for some items are sometimes not the most helpful. Since you can't return closeouts, it can be a little bit of a gamble if you're not sure what you're getting or you tend to be between sizes. But, if you do your research to know what you're getting, you can save a lot of money.
My experience w/ Epic Sports continues to be very good/ satisfied. Have purchased numerous products through Epic Sports over the past 2-3 years averaging ~ $7-8K in purchases annually. Have found a diverse selection of sports products at very reasonable, more competitive prices. Only bad experience was my purchase of the pandemic mask, which was recently. Also like Epic Sports because the company historically delivers the products I purchase as advertise, often earlier. Very reliable service.
Great Price on the products I purchased. I found some great clearance items at ridiculously low prices. My only complaint would be that unless your purchasing a big order, the shipping charges considering the time it took to receive the order are high. But if your placing an order big enough to offset the cost of shipping for ground delivery, it is not that bad. I purchased 4 shorts and 12 socks and shipping was $10 and change. The order does go ground so it can take up to a couple weeks. But I can't complain about paying $4.99 for athletic shorts and.49 for xl white ankle socks. The shorts are nice but they did not have any pockets.
Very happy with the experience. Only issue was that it took 3 weeks to arrive. They told me that up front though so I knew that would be the case. Great price & great quality. Would order from them again.
If you like to run around and jump thru a bunch of hoops this company is right for you. I followed up on what they asked and then they needed more?
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!