EpicSports has a rating of 4.5 stars from 29,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EpicSports most frequently mention good quality, great price and timely manner. EpicSports ranks 1st among Basketball sites.
I placed an order for jerseys we needed for in upcoming trip. I ordered them with 3 day expedited shipping because we needed them for a trip we were taking 10 days later. While on the website I thought I might as well check out what else they had since I was paying over $17 for shipping anyways. I found a little jacket for $4 for my son and added it to the order. Well the order didnt arrive until AFTER we left for our trip so I not only had to scramble last minute to try to find ANYTHING that would work for our groups shirts 2 days before we left, but then I come home to find that now I have to PAY to return these unusable jerseys that were Epics mistake, but now I am also paying nearly $11 for a $4 jacket that I just threw into my order as an impulse buy. When I called Jose the "customer service" rep, he accused me of just trying to get my order for free. No, I just want to return the entire order and try to forget ever dealing with this mess of a company! So now not only am I paying $15 for a jacket I didnt need, but I am also paying for the return shipping on the jerseys that they screwed up on getting to me. This entire ordeal was a mess and i will NEVER order from this company again.
The jacket I purchased was a holiday gift for my mother to wear while walking the dog in bad weather. Because I had it shipped to a different address, Epic Sports immediately called me to personally verify that the billing and shipping addresses were correct. Impressive service and attention to detail!
After searching Amazon for a specific brand and style of softball pants and getting the wrong product I was devastated! I saw an ad on Facebook about Epic and tried it out... they had exactly what my daughter preferred and I received it a day earlier that expected! I will be ordering from them the next time I need these specific pants. Thank you Epic!
Epic always has great pricing. Sometimes the orders are not super fast, but they do have great service.
Everyone loves the material and appearance. They all look very sharp out on the court. Vivid colors too!
The socks are awesome! My volleyball girls look pretty slick with all matching socks! Shipping was super quick!
Really good company. Fast delivery, good prices, great products. I would use these guys again. Shop with confidence.
Received my excellently priced product in a short amount of time. They will continue to get my business!
The prices were great however the delivery not so much. I paid for 3 day. I was explained that it
May not arrive on the day quoted. I asked why and was told 'well there are issue that may occur out of our control'. My mistake for assuming that would be with a third party, not you very own company shipping late. When I called in today, I was told we are not same day shipping. I placed my order Thursday morning but it did not ship till Monday. So instead of receiving on Wednesday it won't be till Thursday.: (
Love what I bought. Tank top but way long just like I wanted. I can sleep in it, use a a cover up or slap a belt in it and make it a dress.
Awesome prices and delivery was fast! They also kept. Me posted on everything which is great customer service. 5 stars
It's a great baseball jersey I don't know why it's being discontinued. Your shipping prices are to high.
My purchase was accurate, complete, and prompt. I'm very well pleased, and I will be shopping here again.
Had very good luck ordering from this company and always good customer service.
Will order again when needed.
Have great service. Saves over 50% on most items. Top notch products and items plus delivery is prompt.
Excellent rapid shipping and priced right. I was very happy with Epic Sports and would use them again.
Have purchased from epic sports before and no issues. First time ordering jerseys and will do it again.
Very easy to work with. Made my grandsons birthday great! Delivered ahead of scheduled time. Packaged very nicely.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!