
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Big help, thanks.
The shirts I bought... I've worn one shirt and haven't washed it yet and the stitching is falling apart... I can't believe you sale this stuff without evaluating it first... I've opened all the shirts now I'm stuck with junk... I won't buy again..
Easy As Can Be
Absolutely horrible customer service and poor product quality. After receiving my merchandise, I was very displeased with the quality and appearance. I sent multiple emails and left messages with no response. After finally reaching someone in customer service, they explained I was past the 30 day resolution period. However, if someone would have responded to the multiple messesages I left this wild have never been an issue. I spent nearly $80 dollars on shirts I'll never wear.
NO issues, great help
The ordering process was straightforward. We received the products in s timely manner.
Was the 72nd caller when called your services,
Great experience, the product is exactly as advertised. Delivery was on time with no problems. I will shop at Epic Sports again soon.
Great but would like all view of the hats
We my softball girl's love the shirt. Thank you epic
See section below
It waz greet
The shirts I ordered did not fit well, so I returned them. The shipping and restocking fees are so high that I won't be ordering anything else.
Easy shopping, find everything you may need for most sports, will be back next year for more
Great priced quality products I get exactly what i need every time.
Thank you
Everything came in on time and it was good quality merchandise.
It's always great working with Epic Sports!
Epic has been very Good and reliable
I asked 2 cancel within a couple hrs. No reply. After I RECEIVED it, I was contacted by customer service to say, sorry but shipped.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!