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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I bought this hat for my husband and he loves it as do I! The quality is great! The hat does fit a little big.
Their warehouse is painfully slow, it wasn't the shipping that took too long rather the time for Epic to get my order together :(
Finding a 5x shirt for my husband is tough. Finding a shirt that matches his in my size in a woman's cut is almost impossible. I was so excited to find both and in a very stylish pattern. We received many compliments at our university's homecoming football game.
I think they do a great job at managing seasonal team equipment needs considering the volume of orders they intake. Great job on our jerseys this year!
Ordered cheer socks for my team and they are great quality and I received them in a timely manner
Exactly what the team wanted for pink out game! Fast shipping and on time
Our boys loved the socks and ordering was simple & efficient. Will definitely order again in the future.
Good communication when items were back ordered. Arrived before expected delivery date.
Love these options and price. Do be careful though the colors may be a bit dolifferent than the website describes. But otherwise a great company, and great products.
I paid for priority shipping and it didn't arrive on time. I needed the wristbands for a game couldn't use them to the following week so I missed a whole game and I paid 50 extra bucks for priority shipping.
Shipping Costs are pretty high, but other than that, the quality of the Hoodies that I received is OUTSTANDING! Definitely a staple for my business!
This has been a GEM for my business! I am super excited about creating my custom designs with Epic Sports! Thanks so much for such a high quality product.
All of my shirts arrived as ordered. I've had many compliments from my coworkers.
Ordering was simple. And everything came quickly. I appreciated all the shipping updates
Socks we bought were of great quality for the price. Shipping was quick!
Thanks!
Excellent experience, fast delivery, order completed
Received T-shirts on time and were as expected! Great work and thank you
I receive all the shirts ordered in a timely manner. The shirts are of good quality. The yellow is not really the yellow I needed, more like a fluorescent color.
I ordered 2 jerseys thinking they were hockey jerseys cause it was the color scheme I wanted but nope they were not hockey jerseys and they don't have that color scheme for hockey jerseys so oh well still good $#*!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!
Answer: Why are shipping costs so high? Unless your costs are extremely low I will take my business elsewhere. Amazon ships for FREE with an Amazon Prime Membership which is EXTREMELY easy to acquire. Please respond to Joanie Jones 602-350-3983. Thanks!