EPOS Direct

This system is so easy to set up and the training process was so simple. It allowed me to keep track of inventory and also hold bartenders accountable for their money.

Had bit trouble while using the system and just gave a call to the support team. Am very happy with their friendly talk and solving all my queries. Thanks a lot.

This epos system is very much consistent, user-friendly and highly responsive. Been using this from last 3 years and no faults yet. I would rate 5 out of 5.

I got an issue with my printer and cash drawer. A guy from support team resolved my issue and told me that it was his first day, but has done a great job.

Waste of money no one knows the system no help from support service a very frustrating custom bought the system on recommendation of your sales person can not calculate and produce vat
Can not produce receipts when customers pay their debt can nit produce debtors list falsely claimed approved by HMRC
WE are a charitable sports club and have wasted money till system very complicated takes too much time to carry a simple transaction

POOR service - DO NOT USE THIS COMPANY - system not delivered - took money - then asked for more info after suggested delivery date - tried to cancel the system - refused to refund and now will not answer calls or emails - very poor service

Professional, courtesy and respectful to their customers. Representatives go out of their way to assure the problem you are experiencing is resolved 100%.

Beware misselling, EPOS Direct are more than happy to liaise with you and take payment, it's now 12 weeks and I still don't have a functioning EPOS system. They don't return calls or respond to any emails.

A true professional guy who has given me the best advice. Very knowledgeable and understanding my needs recommended the best POS for my business. Thank you so much!

The gentleman I spoke was very quick to solve all my queries. Am not good at technical work, he has helped with the installation and was very patient. Thank you very much.

I have a few issues in setting up and operating the till system, I called to the support to sort out my issues. They took remote access and guide me through every step in detail which is invaluable.

The features of the till system are easy to use.The till system was really good.It has fast performance and more efficient to work with. It can also be integrated very easily.

I have spoke to support team many times to quickly sort my issues in setting the POS systems for my new business. They sorted all the issues quickly and took some time on the phone. Thank you!

Quick and easy support service and would recommend to help grow your business. Very professional and took us through a thorough process to resolve our problem.

Simple to use the back office software without having to go on to till. I've used other EPOS systems and this is the best so far, in terms of ease of use, layout and support.

It was a great support service provided today. I was very disappointed but the support people really took it as a challenge and sorted the problem in no time. Thank you

We were looking for a till for our new shop and after talking to a number of possible suppliers, we settled for Enovations. Really wish we hadn't!
I work in IT and so repeatedly asked the salesman, Aziz, if there were any ongoing costs attached. He replied no. I asked specifically if this was a perpetual license - he said yes. This means you buy it once and never have to pay any more.
He said that support was optional, but we declined.
We bought the system and it was delivered a month late, delaying the opening of the shop!
After that, all seemed well - until just under a month after we bought it.
It then started nagging us to pay for "maintenance" so we could get a key or it would stop working.
I called and called and just got an Indian girl on the line insisting that every piece of software has to be paid for every year - this of course is a lie.
I quoted the salesman again, saying that it was supposed to be a perpetual license and, after some heavy arguing, eventually was given a key.
They then wrote email after email, phone call after phone call demanding £300 for software maintenance.
Another year went by and now the software has stopped working again.
We were assured when we bought it that there would be NO ongoing costs.
These people are now holding us, a small business, to ransom. If we don't give them £300 then the till stops working.
Well, it is now a brick - worthless junk.
Do not buy from these people. They are liars and thieves!

Best EPOS System that Can be Used with Ease. Set up and Training has been Fabulous. I am happy with the training as it made me to understand the till features even better.

The support team was absolutely brilliant in solving the problem with the help of remote access. Never felt stress dealing with technology as the support made everything easy for me.

Fantastic systems all around and special thanks to the engineers and technical support team from Epos direct. The set-up and training was exceptional.

The till system is easy to use. Excellent support and remote help system in place which is perfect for issues when you're starting this system for the first time.

Good technical service. Immediately installed my software and it's working fine. The software is really incredible and the touch screen is awesome to use.

Chat support on EPOS Direct was even good. Even the chat support people also have a good knowledge about the technicalities. It will also help you to solve your problems through chat support.