Equifax

I paid off the balance of 2 of my credit cards, Transunion raised my credit score by 42 points, but Equifax reduced my score by 38 points! Interestingly, it says the reason for losing that much credit score is balance decreased by two credit cards!

I'm writing this because they never get it right my score just went down 46 points because they're company placed a duplicate debt on my report that made nose dive into the dirt after I just got it to go up last month! I'm so tired of this bull $#*! yeah I'm abso$#*!inglutely outdone cause that's messed up you suppose to be here to help not to mess up my life! I cant take this anymore! Now I'm over it if I cant buy it with cash I dont need it! Because these bastards will make you hurt someone! Im done caring what these numbers mean cause they ceased to mean anything to me! I'm done with all 3 they can kiss my entire $#*!!
#THEYHAVENOLOYALTY

I'll join the many other voices here giving Equifax a one-star rating, and I hope you will read the reviews and take heed before doing business with these (in my opinion) very unethical people. Once you purchase their product, you are in customer service hell. The myequifax website is almost always non-responsive. You cannot sign in or it just doesn't work. If you are lucky enough to be able to talk to a customer service agent when you use their telephone number, you are bound for disappointment. Customer service is incredibly apathetic and poor, and promised emails/confirmations never seem to arrive. Finally, when you get frustrated enough to cancel, good luck. You can only cancel by telephone. You may or may not get through on any given day - sometimes the number just returns static after you dial, sometimes the wait is excessive. If you get through, in order to cancel, you must jump through hoops. They want it to be as difficult as possible for you to rid yourself of them. My advice is to steer clear of this company and use another service if you need credit reporting.

Equifax customer care is TERRIBLE! And their customer care representatives are rude as can be! Andrea the young woman helping me not only talked over me multiple times but had no clue how to do her job or help with any issues. All she did was repeat to me what my score was and what my report said. Absolutely NOTHING helpful at all! And when I asked for a supervisor I was given the run around. Was told they had to find one and then put on hold for 10 minutes. Ridiculous!
And just so everyone knows, Equifax customer care is located in the Philippines so these people have complete access to all your personal information, and I mean ALL of it.
They dropped my score 61 point over night with NOTHING AT ALL added to it, no changes, and had no explanation for this at all! TERRIBLE COMPANY AND CUSTOMER CARE!

These guys are bad as are all of these credit companies. I tried to cancel my services with them, which you can't do online. I called the number and waited a long time and was hooked up to an Indian guy. No offense to Indians but I kept getting the hard sell from this guy and after getting really angry he said he would cancel my service. I got a cancellation notice and then I also got a renewal notice for the same service. They give you an email to send comments but it doesn't exist. Really bad company. Don't do business with these people. Experian is just as bad.

This company is unprofessional and incompetent.
My first call was Monday 10-29-18, while trying to get a new truck loan. First I tried to unfreeze my credit report via on-line. No success. When I called I was told the whole system was doing an update (in the afternoon on a business day, WTH) and I would have to wait 30 minutes and call back. When I did, of course had to go thru the whole list of questions and crap. When done, they said they lifted the freeze and I even got a confirmation #. The dealership tried multiple times to check credit. I went back on Tuesday late afternoon. AGAIN, I had to get on line, but this time it let me log on. Got the freeze lifted for 7 days. Waited two days and multiple checks by the finance and dealership. Still no lift. Thursday: First I went on line and again LIFTED FREEZE. Called them to complain and to verify. First I was told that the supervisor was unavailable and I could wait or get call back. Decided to try to talk to MEKHI who answered the phone. After going thru their questions, again! He told me it showed that my freeze was lifted. I complained about the multiple problems and said they were at fault. When I asked for MEKHI's employee number, then Lo & Behold, the supervisor comes on the line. (Thought he was busy?) He insisted it was not their error but the error of the GM Credit company. Then when I wanted to do their survey, I was disconnected. I hope I never have to do that again. I am signing up for LIFELOCK and getting rid of these freezes.

This company is a awful awful company. I sued this company in 1990 for falsely reporting my debts again this company is reporting debt that is not my debt but in fact isy sons debt. The lawsuit was for 1 million dollars, at the time I agreed to set aside the judgement and Equifax agreed they would correct my credit report and confirm in the future any negative reports before releasing them. Recently I have found false debt and in fact addresses I have never lived at on my report. Equifax is in direct violation of the agreement that was signed in 1990 and currently are liable for the 1 million dollars they agreed to pay if and when my credit report was ever in correct again. It is a problem fact Equifax had a security breach and are dragging their feet on resolution however they also as does capital one use robotic answering systems so as not to talk to people unless you file litigation. Please be advised the companies who have pending litigation against them will never take responsibility for screwing up people's lives. Again this matter as well as capital one are preventing me from reuniting with my family. Take time to share with the public when you are wronged by these people

They are frauds they bribe custumers by 1 month free trial then they will not give a refund if you dont like their product