website thubmnail of Equifax
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GB
5 reviews
4 helpful votes
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Corrupted C.U.N.T.S
July 19, 2023

Corrupted C.U.N.T.S
Corrupted C.U.N.T.S
Corrupted C.U.N.T.S
Corrupted C.U.N.T.S
Corrupted C.U.N.T.S
Corrupted C.U.N.T.S

Date of experience: July 19, 2023
New York
48 reviews
72 helpful votes
Follow Ginny D.
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Placing sensitive credit information of 143 million people at risk is both scary and sad. It can turn the lives of many people upside down. Preliminary reports say this could have been avoided had this big sleeping giant been more proactive in maintaining adequate safeguards.
Granted Equifax provides important credit information and financial services to the business community, it has often acted with an air of indifference and callousness. It was found by the Consumer Financial Protection Bureau (CFPB) for violating Dodd-Frank provisions by deceiving consumers into buying bogus credit programs. Prior to that, they had a round with the Federal Trade Commission (FTC) by delaying actions when consumers complained to them. These are the hallmarks of a ratings agency with almost monopolistic power. They've been around the longest since 1899. It's about time they understand how it feels to have your own ratings go down the toilet.
I know of instances where trying to get them to resolve minor credit issues was met with such resistance that the CFPB had to come to the rescue to force them to meet the minimum standards of a credit reporting bureau.
In the final analysis, this should be a serious wakeup call to everyone about how important consumer watchdogs such as the CFPB and FTC are in providing a voice for the average person that finds themselves at the mercy of the likes of Equifax that was apparently asleep at the wheel.

Date of experience: September 8, 2017
Washington
144 reviews
1473 helpful votes
Follow Michael P.
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They are only interested in making a buck from you. There is no way to get a free credit report and getting information without paying is impossible. I tried to dispute one item that Equifax had that TU and EXP did not show and it kicked me off the server. I tried again and got locked out from the "dispute" page saying that the information I provided in the security questions did not match. I know what I was paying for my mortgage and car loan not Equifax apparently. Once it locks you out there is no way to get back in and all it says is to fax my dispute with a copy of my driver license. It is probably sitting on the floor in their basement under countless of other disputes that other people are forced to fax in. Its been a month and I have not heard anything! There is a phone number on the website to call but it says you must provide the 10 digit dispute number which it won't give you because you need to get their credit check plan for $17 or premier plan for $20. I think that Equifax planted this information on my report because it is only listed under medical with no information as to who is claiming this debt. I did manage to track down the address and phone number to this claim for $239 and they have the wrong information about me and my son. This company Escallate out of Canton, Ohio said it was from Saint Rose Hospital which I did go to. So I gave them the benefit of the doubt and called the hospital about past unpaid medical bills which they could not find any and if they did it would of been $25 for my deductible since I carry blue cross. I asked the hospital if I didn't pay and it went to collections would they use this company Escallate and they said they only use Grant and Weber. So I called Grant and Weber which is located next to the hospital and they have no record of me and I found out they do not sell unpaid debt to anyone else.

There seems to be little recourse and I feel helpless about this. You can look up Equifax on consumer reports and see about similar issues people have.

Date of experience: March 13, 2014

Overview

Equifax has a rating of 1.5 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Equifax ranks 38th among Credit Reports sites.

service
9
value
9
quality
10