Ergode Books

THIS COMPANY IS CRAP! I ORDERED A BOOK FOR MY SON FROM THE SITE, WAS CHARGED FOR IT, ONLY TO WAKE UP TO EMAILS CANCELLING MY ORDER FOR NO REASON AND REFUNDING ME. THE BOOK IS STILL ON THE WEBSITE, NOW DOUBLED IN PRICE! THE COMPANY DOESN'T RESPOND TO CALLS, OR EMAILS!

They tried to order a book from me on Amazon before the high-time of Textbook season in August and September. I do list my textbooks on the lower side, so it is not surprising to have other book dealers buying from me. During pre-textbook season I always do a due-diligence google search on the buyer info. Edgode Books is a SERIAL offender according to Better Business Bureau. Ebay Buyer Forum has some unhappy book dealers discussing dealing with Amee S. In short, BUYING and SELLING BOOKS ONLINE SHOULD NOT BE A SCAM THING. Dont deal with these guys.

I ordered a book from ergodebooks through amazon. When I received the book, it was damaged. The corners were bent in, the spine was covered in sale stickers that had been peeled off. Perhaps worst yet, I bought this book for $100 when the back of the book had $16.95 on it. After contacting customer support, they did not respond for two weeks and only responded after I contacted amazon. They then proceeded to call me at 11:30 pm and woke up myself and my family and stated that we needed to resolve the issue within 30 minutes or I would have no resolution. I stood my ground but they said they would only provide me with a return shipping label. As I bought this book for a university class, I specifically indicated that I could not return the book. Of course today I received an email with a return label, and a note saying that I should withdraw my claim through amazon because it might damage their company and I should give a family business a chance to succeed in this tough economic time. Maybe they should think about improving customer service and quality and then they may succeed. As a student, I cant afford to by ripped off out od $100 and just walk away to let this familys companys succeed. Totally inappropriate way to resolve customer issues. Its a tough economic time for everyone.

Awful Seller, Rip Off Fraud I bought in good faith through Biblio from this seller I bought what was offered as an Ian Fleming First Edition Library (FEL) copy of "You Only Live Twice" with a slipcase from this company and was sent a dirty, filthy copy of the book, completely different edition by New American Library with no dust cover by someone in Hesperia California with a Amazon Marketplace receipt inside. Completely different order ID number and SKU number inside the package with my name on it. Order #**************249
FRAUD I'll avoid this company and Biblio for offering their book wares.

My experience with this vendor was more like dealing with a scam artist than a bookstore. Through Amazon, I placed an order for an academic text (Technoromanticism: Digital Narrative, Holism, and the Romance of the Real) valued at about $32, including shipping and handling. I did so because I have been using Amazon to cut down on person-to-person contact related to my research during the Covid pandemic.

Instead, they sent me a worthless junk bin book (Decathlon Challenge: Bruce Jenner's Story) that has nothing to do with my order. Their version of correcting the problem was to offer me a 20% refund (complete with crocodile tears regarding how the refund would cut directly into their profits), to let me know that they would try and find me the book that I ordered and would possibly (read: possibly not) send it to me within 3-5 weeks, if they could find it, or to ask me to go through the effort returning the product they sent to me in error (shunting both the time and cost required to correct the issue into my lap, despite the fact that the problem was entirely caused by failures on their end), after which they would then provide me with a refund (supposedly).

Do yourself a favour, if you see these guys selling something via Amazon or the like, avoid this seller like the Black Plague. You will just end up having to contact Amazon to deal with this seller's shoddy business practices.

Dorie: Woman of the Mountain is a great book, with real life applications as well as funny and historical stories. This is a fun book to read to/ with children.

Reading is my habit but ergodebooks.com is online books store and it help me lot to prevent my reading habit also they online offer me great quantity quality books

DON'T BUY OR SELL FROM THEM! These people have many years doing fraud. They change their address continuously so customers or sellers will not detect them. They buy books and after weeks they claim either they did not received the book or that they received it damaged. When they sell they never send the item.
Their phone numbers are fake. One of the names that they use to buy is Amee Shah, Asendia USA Lettershop and a seller they use Ergode Books, Amitcj but I'm sure they have a lot more names they those.

Complete SCAM and FRAUD. They're unfortunately using Abebooks as an unwitting accomplice in their criminal activity. I ordered a book from them which they advertised as "new". After the order was placed (and they had stolen my money) they emailed me that the book was in fact "used". Offered me a choice of accepting the book at a reduced price, or cancelling the order for a full refund. I IMMEDIATELY responded with the order to CANCEL. They responded that they would do so, and to allow 24-48 hours for the refund to be processed. It has now been THIRTEEN DAYS and their only action has been to evade the refund by sending multiple emails that they cannot cancel the order until they've been notified that cancellation is indeed my wish. I have responded to EACH one of their emails with a repeated mandate that the order is to be cancelled and a full refund issued. They continue to evade. And by the way, don't waste your time trying to call the phone number they provide. Scammers never answer the phone.

Good quality, right sizes and it came earlier than expected. I am very happy with this seller. And much appreciated.

There is a lot of variety of books available. It was my first time buying a book online. So, I am really happy with their services.

Company attempted to buy from me on amazon. Warning bells were ringing as shipping address begins with a reference number instead of a name. I also received a note informing me "I MUST ship to this address with a 'reference number'.'" I googled the address -- Shipping Address:
Ref ID# 1250 VALLEY BROOK AVE STE 102. LYNDHURST, NJ *******-3518 and found a shipping company. So I checked out the phone number provided which sent me to this page. There was also a google listing- an "ebay rant page"-regarding this address where a seller complained about not being paid. The Better Business Bureau
Has 59 complaints against the company. They generally sell items and ship crap that has nothing to do with the item purchased-won't refund money etc. etc. The white pages lists 4 different names for this individual-and it appears as though a man associated with her has 5 different names. Amee Rupesh Sanghavi has addresses between CA, TX -- nowhere near NJ shipping address. A review on the website "Complaints Board" states "This bookseller gives fake tracking numbers. I ordered a book 10 days ago and the shipping information they provided was from Mumbia, India.". I could go on and on. Clearly I've spent way too much time on this already.
Please report this person. I've been lucky--many others haven't.

Good Website. Superb service, great prices they are a pleasure to deal with. I am a regular customer

This owner has the same address as known scam artist FastMedia, Please Google FastMedia Scam and Erogode book scam. After you see both companies have the same Address. Please go tho Better Business Burea. FastMedia(Richmond Texas) has a B. B. B rating of "F" You will not get your books or a tracking number. He will say must of been lost in mail. He will say let me send another copy out. Again no books no tracking number. By now its been 2 months and now you understand you are a block in this man's pyrimid scheme. He will refund you 2 months later with another victims money. He's a small time Bernie Madoff. YOU WILL REGRET ORDERING FROM ERODE BOOKS YOU HAVE BEEN WARNED

I would avoid this seller if possible. They sell across various platforms, including Amazon, Abebooks, and Biblio. I purchased an out-of print book that was described as NEW from them via Abebooks at a good price. It turns out they sourced the book from another Amazon seller and had it drop shipped to me. All this would have been fine except the book was in Good condition at best - beat up dust jacket, water damage, mold on page edges, etc. It took me about 6 back and forth emails (including sending photos) before they would agree to take the book back (i. E. have it sent back to Amazon to the original seller) and another few weeks after return confirmation from UPS before they would issue me a refund. Abebooks was of no help since I paid with Paypal and since the issue is "resolved" according to Abebooks, this is not considered a negative transaction. I consider myself lucky as I have read far worse outcomes from other buyers with this merchant.

I have doubts if they actually have inventory, especially with older or out-of-print books. They probably make their profit from the spread between what they can buy a book at and what they sell to you, except that they look for the book after you order it - and it's hit or hit on what you get.

This is a company allegedly based out of a house or self-storage facility out of Richmond, TX according to Google and Google Maps. It's a mom-and-pop type operation with limited customer service that pretends they employ a lot of people.

If you get the book that you want in the condition described, consider yourself lucky. Otherwise, at the first sign of trouble, open a dispute with the platform you purchased from (hopefully not Ergodebook.com) and dispute the charges with your credit card company. Too many reviews from various sites have people that just given up after weeks and months of no action from this vendor.

Wish I had read up on these scammers before buying a book from them! I paid for a new hard-to-get book but received a trashed one. They say they pride themselves on customer service and want to make things right but if you try to resolve anything with them they give you the royal runaround. You send them all the info they request, thinking that they are going to do the right thing, but all they do is lead you on and on, passing you from person to person, asking for "more time" and "understanding" from you since they are a "new company just getting on their feet". It's bull$#*!. They never follow through on anything they promise -- and then they LAUGH at you, yes LAUGH, when you push them for resolution. This happened to my husband who was going to bat for me after I tired of trying to resolve things civilly with them. They thought they put him on hold but apparently didn't hit the right button because he could hear them laughing and making fun of him. They will also talk over you and if you dare ask them questions --like who owns the company -- they will mumble and try to keep you from gathering any information on them. One customer service rep even HUNG UP on my husband as he made it clear that, after weeks of being put off, we were tired of waiting for a resolution and wanted some action NOW. In what universe is a hang-up a resolution? My husband immediately called back. Of course he was unable to talk to the same person. That's part of their plan; you always have to start at the very beginning with every rep you speak with. You'd THINK a professional company would have a case file (especially when you have sent them many emails and pictures that they requested) that different reps could access in order help you. But no. Either they never made a file or they are willfully ignoring it in order to make it more of a hassle for you to have to repeat everything time and time again in hopes that you will give up and go away. And you can NEVER get through to a manager or supervisor -- they are always "away from their desk" or "unavailable right now". This is a horrible, horrible company that people should avoid like the plague. Shame on them. DON'T BUY! They deserve to go out of business.

A plus in my book to receive used books in great condition Quick delivery and would order again also will recommend to others.

This company is a fraud. They lie, cheat and have now stolen from me.
I purchased two books for a total of $220.00 on Biblio.com through the seller ergode books in two separate orders. The books I received were not what I ordered based on title and ISBN. When i called i was rudely told to email them pictures as proof, which I did. Days later I received a response asking for me to provide proof which i did again and then they asked a third time. Now i was suspicious this was a scam so i called the number attached to the email as it said to "call if I needed any further assistance" when i called again a rude person with a very thick accent told me i can only email them. I asked to speak with a manager and was told "No They not in" i then asked when they would be in and the reply I was given was "No" then "maybe tomorrow" so i called back the next day and surprise! No manager in. Finally after numerous emails and providing picture proof again I was emailed a return shipping label for wait for it... Amazon. I called and attempted to explain this was not an amazon purchase but was ridiculed and told to send it anyway. So i mailed the first book and it promptly was lost in transit according to ups. Furthermore I was not allowed to open an investigation with ups as only amazon could and i should call amazon! When I emailed this development to ergode i was told to open a claim with ups and send them claim number which i had already told them i cannot do. So i emailed them two more times and the last i heard was they are waiting for the package and will not refund my purchase until they receive it. Ups was kind enough to inform me losing these amazon return packages is "very common". This was a scam by ergode books to prevent ever having to refund my money for shipping a different item than what I purchased.

Very Happy Customer! Super Fast Shipping! Great Product! Thank You! Good quality pretty product. Thanks.

Nice colors makes your fish pop and good size very well made also has a 3d effect look to them in my tank

Super fast, awesome price, and super cute! I can't say enough! Nice material Arrived quickly. I will order with you again.

Good quality pretty item. Will order from again. It came in much earlier! I love the item, great price and good quality

I had the same problem as many other people in here. I've been searching for a book I needed for a project for a long time. I saw they were selling it through Amazon, and I bought it (I now can't believe how it's possible for them to have so many good reviews there, I guess they pressure people to erase the bad ones). Book bought, tracking information never arrived. I've waited for more than a month and nothing arrived. Where I live I always get packages, it's very rare to have one lost. I decided to contact them to see what was going on and they fastly assumed that the book was lost, and, I must say, they refunded me fast. Eventhough after some days I was thinking about the whole story and I found it a bit rare, so I've checked again for the book, and surprise, they were selling the book at 3 times the price I've paid. They never sent the book to me. I've contacted them, and like many other people here I've just got lies and automatic replies. Now they say that they don't have the book, that's a listing error, come on, who believes that? And easily I can see they are selling it in other platforms. I left a bad review on Amazon and they have been asking me to remove it, what I don't plan to do. What annoys me most of this whole process is that they treat you as an idiot and they don't stop lying. I'm sad I didn't decide to check for more reviews online before buying, because it's clear that they have been doing this for a long time now. I already opened an incidence through Amazon but I don't know if this would have any effect. I really hope all these cases and bad reviews help someone to avoid having to deal with them