• EricDress

EricDress

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Overview

EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 86th among Women's Clothing sites.

  • Service
    588
  • Value
    573
  • Shipping
    581
  • Returns
    444
  • Quality
    551

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
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Negative
7
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How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Never Received the Item”

Thomas J.
9/30/24

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920

Reviews (1,759)

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Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user sorayal6
1 review
4 helpful votes
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July 22nd, 2020

I made a purchase of almost $250 just two weeks before my birthday which was on May 11,2020. It's now June 23,2020. I've only received one of the 7 dresses I ordered. Don't get me wrong the dresses are cute. But they are not worth waiting a month and a half for. That is ridiculous. What irritates me the most is the fact the rarely update the tracking information so you can know where your order is. They will not contact you, nor bother to excuse the fact your order may be coming in late. The Customer service is terrible, I would not recommend this website to any of my close friends or relatives. This is just sad because they have good potential with the products they sale, but the customer service stinks. Which is a big thing on rather or not I will support a business.

Thumbnail of user petera86
2 reviews
0 helpful votes
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February 17th, 2021
Verified purchase

I just got done taking advantage of their mega sale that's going on right. Ordered several dresses that would have normally costs me over $400 for under $75! Will visit again, prices were great before sale and navigation of the site is fast and easy!

Thumbnail of user ceciliaw2
2 reviews
2 helpful votes
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December 15th, 2014
Verified purchase

It was un excellent item would recommend, i had paid 28 euros so do ur calculation based on this. Product high quality nice my partner loves it. Material a + tailored well too bought more item hope they will be good too

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Thumbnail of user sharona22
2 reviews
3 helpful votes
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November 10th, 2014
Verified purchase

Shop there all the time. I should own stock in it.
Easy and long term returns.
Finding awesome clearance items that are really nicely priced is fun.
Good store layouts.
Decent pricing.
Cheaper than grocery store processed foods.

Thumbnail of user rosalinda4
2 reviews
0 helpful votes
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November 8th, 2014
Verified purchase

Professional, courteous, prompt customer service. The merchandise always arrives on time, in perfect condition. Easy exchanges, returns. Top quality product. Highly recommended. Ericdress is the best shopping experience.

Thumbnail of user annaf20
1 review
0 helpful votes
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January 7th, 2015

Absolutely delighted with my dress. Not only is it stunning but extremely classy! The staff were outstanding and even got back to me when question had to be double checked. Thank you! An awesome shopping experience that most certainly won't be my last! :)) )

Thumbnail of user priyankak
1 review
3 helpful votes
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November 30th, 2014
Verified purchase

This company must be working around the clock to get a refined quality. My dress was greatly designed while being cheap. I will always shop again from the site because they make me happy and satisfied.

Thumbnail of user oliviaj4
2 reviews
0 helpful votes
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January 15th, 2015
Verified purchase

Ericdress offers a varied supply of merchandise suited for every life style. The products are honestly depicted and well made. Shipping is fast and in most cases free. I recommend this site to anyone looking for good reliable buys.

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Thumbnail of user ingridc2
1 review
2 helpful votes
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November 26th, 2014
Verified purchase

I recently discovered this amazing online boutique for awesome clothing at insanely low prices compared to other stores! They stock similar styles but at the fraction of the price!

Their shipping times are excellent, received in 3 business day. Shipping is free also so that's a huge bonus! My dresses arrived fine and I would definitely be back, love love love.

I'd recommend this website, it's so easy to browse and they honestly have the best customer service - you can see it on their Facebook responses.

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Thumbnail of user marilous
2 reviews
2 helpful votes
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January 30th, 2015
Verified purchase

Oblige me! This site wins it when it comes to shipping, design and customer service. My order was delivered within a period of 13 days under a standard shipment. Quality is good if equated with the price. Lovely site as well. Greatly engineered for easy navigation. I am happy.

Thumbnail of user dettew1
2 reviews
7 helpful votes
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October 2nd, 2020

I ordered two (2) dresses. Six (6) weeks later I received only one dress I emailed them several times for the status of the 2nd dress. All communications went unanswered. It's been 4 months and no resolution or refund. They are ready to accept your cash but not fulfill the order nor attempt to resolve issues. Shameful. Would not recommend this site.

Thumbnail of user mohda1
1 review
18 helpful votes
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August 20th, 2013

Yes! Certainly I have fallen in love with Eric dress. Since the first time I paid visit to this website, it has turned out to be a quite nice experience with them. Products are no doubt of extraordinary quality and this site keeps bringing me back over here! Too much amazing! :)

Thumbnail of user dhanicaj
1 review
2 helpful votes
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January 30th, 2015
Verified purchase

This will be my third year buying from Ericdress. Many physical changes, I gained weight then lost it over the time but with different measurements, I have always got the designs perfected to fit me. I am still a member with your continued support and care.

Thumbnail of user ansiee
1 review
0 helpful votes
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February 21st, 2017

Finding the right dress is quite hard if you live in a small town that only has one shop... ericdress.com made my dreams come true of having the most amazing dresses for going out to dinner with the love of my life while feeling great!

Thumbnail of user maskac
2 reviews
28 helpful votes
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October 30th, 2013

I purchased frock recently, and perhaps the quality has gone up since early reviews. It is very well made, the small gold coins are stamped and embossed from thin metal, which keeps it light weight. The slightest movement sets them in sparkling motion, accenting the dancer's rhythmic moves to advantage. The overall length is 60" or 5 feet. The narrow portions to be tied have coin accents at the ends, and are each 12" long, so a woman with 36" hips can easily wear this very low. The black fabric is sheer to reveal the costume or skin beneath it, the bottom row of coins hang below the hemline. I have added a photo from a vintage pin-up shoot I did recently. For the incredibly low price, it would be great to own several different colors, and this could even be part of a sexy Halloween costume.

Thumbnail of user loris129
1 review
5 helpful votes
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April 24th, 2015

UPDATE: After posting the review below i heard from ericdress that my item had shipped and they did refund me $ 5. The tracking number that they provided is not yet showing any shipment, its been a little over 30 hours since they gave the number, so hopefully this will work out. I will update again when the item is received.

I dont know if my order will ever ship or not. I ordered it 19 days ago, my credit card was charged. I sent an email 4 days ago and did get a response that my order was "in storage" and to please be patient... so i thought 3 business days was good, still nothing re: shipping. I have sent another e-mail, but if you order something DONT expect to wear it in the same season! Place your fall orders now, give up on any spring or summer items!

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. We are always trying our best to improve our service quality and I believe that you will get your items soon, We will send your items by the faster shipping method. Don't worry about it. If you have any questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team

Thumbnail of user albertao
2 reviews
4 helpful votes
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December 5th, 2014

My boots fit just perfectly and I don't want to take them off. So happy to see such a well made product. Keep up the good work it's a credit to all involved. Thanks. Write your review to help others learn about this online business

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Thumbnail of user rosalinde2
3 reviews
3 helpful votes
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December 3rd, 2014

My dress arrived very quickly, was exactly how it looked in the picture online and fitted like a glove. I have some wonderful photos and memories created thanks to the great seamstresses at Ericdress. Thank you so very much

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Thumbnail of user yolandaw4
1 review
0 helpful votes
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June 19th, 2015
Verified purchase

Ericdress has become my second home, I am really impressed with their products as they are very trendy and comfortable and accommodating of all body shapes! The customer care service is efficient and friendly which makes shopping with Sammy dress an absolute splendor and I will definitely be making more purchases there!

Thumbnail of user zabinb
2 reviews
27 helpful votes
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September 30th, 2014

Worse. Pathetic. I ordered 2 jackets. After a wait of 20 days finally received it. But when to my astonishment both of them don't fit me. Its too small. The quality of one of them is not as it is shown in the picture. When I contacted their customer care through live chat and enquired about return, he politely said "Return will be very expensive for you, why don't you gift or sell some one those jackets and buy new one from us. I will give you discount coupons". Do hell with the coupons. I don't want to spend a penny on this site. Wasted my money and time. Please don't go by the cute dresses. It's all marketing strategy.

Tip for consumers:
Please keep away from this. Don't get carried away by the cute pictures.

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Thumbnail of user eleanors119
1 review
4 helpful votes
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June 12th, 2020

You cant contact them on the china phone number because no one speaks english even tho they have a options for english i los 104.00 im still waiting its been a month now since i ordered i would never oder from this bogus company again

Thumbnail of user ashleyh620
1 review
22 helpful votes
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November 21st, 2020

If I could give negative stars I would. When ordering the same item came up different prices. I thought I was never going to get the delivery. They never gave a date and never updated on the status. The phone number was unusable and I never got a reply email back from them. When it finally came it was so cheaply made. Believe it or not our picture even looks better than it is in person. It's like they cut up a blanket and tried making a jacket out of it.

Thumbnail of user bonnieh34
1 review
0 helpful votes
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May 13th, 2015

Our favorite place to shop. Tons of name brand jewelry, hand and travel bags, shoes and clothes. The staff is friendly and knowledgeable. Great prices. Why go anywhere else?
The dress I bought here fitted me quite well.

Thumbnail of user aprilc9
1 review
1 helpful vote
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December 1st, 2014
Verified purchase

First off all, I so have to mention that the dress is cute and pretty good in construction, the online sizing chart is easy and accurate; and the delivery was speedy. The only thing that keeps me from giving this a perfect five-star rating is that since I'm tall and lean with a small bust (genetic lottery; yeah,) I'm slightly outside of the proportions for the standard sizing and had to get a custom size. As it turned out, the bust area on the dress is a bit higher than my body, so though the custom measurements were completely accurate, it was still 'puffy' on top. (I wound up getting it altered in the end.) I really don't have a 'particularly' low bust (if I wore a ill-fitted push-up bra it'd probably fit perfectly. [LOL!]) but when you put together slightly high + slightly low = not quite a fit. *shrugs* No huge biggie; just a note to my fellow slightly-lower-than-standard-busted sisters. :D

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Thumbnail of user faithec
2 reviews
5 helpful votes
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November 28th, 2014

Ericdress makes buying shoes really simple, and they've got great prices as well. I've scoured the web for certain items and always found that ericdress offered the best deal, or equal pricing, and so I now trust them and don't even bother looking around. When I've had a return it's been without issue..

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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