EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 85th among Women's Clothing sites.
This company does not typically respond to reviews
Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April
Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920
I have purchased dresses and shoes from EricDress and have been fully satisfied with all aspects of the process. The shoes were lovely and fitted well. With the clothes, the size chart must be looked at to ensure that you are purchasing the right size.
I just bought an evening dress in their recent redline deals, the price is rather low, and the picture is pretty, so i ordered one. The service is ok and i'm still waiting. Hope i won't meet the problems like the one comment upstairs. :)
In the past days, I was waiting for my kintwear because days are getting hotter and I have to change my dress style. But now I have put on my knitwear, which is really of good quality. Very comfortable wear.
I received my order last April. It was a brown fur collar overcoat and it is well designed to fit my kid. Like the picture shown on your webpage so was my daughters coat. It was quite cheap but lucky I am it was very cute. My second order was three weeks ago and received just a week ago. A nice club dress hanging in my wardrobe now. Thank you so much for the nice service, discounts and speedy processing.
Since the fiasco with my initial order, Eric dress did refund a portion of my purchase since I did keep the items and sent them to my nieces. I had promised them to remove my post, but felt that I owed it to everyone to let people know that they at least did that much.
I saw ad on Facebook and ordered a brown trench jacket and paid extra to come sooner... It came months later and it was so small and cheap I gave it to my daughter to put on her Doll! They make money off USA buy selling pictures and Hope
Products used:
Jacket
My mother bought me a nice homecoming dress from this site. I liked the dress but now am still dependent on my mother. As soon as I have my income or personal earnings I will buy more from you. Thanks for making me happy through my mother.
I ordered an overcoat here for my Wifey. Given as a present for her birthday last month. The fabric is great, and the overcoat is really well made, and the colour is nice. She looked great in it. Thank you so much Ericdress for the great service.
Just a quick note to thank you for the quick delivery of my dress. I ordered a prom and it was delivered to Ireland within the week. I'm also delighted with the quality of the dress & glad to say it fits like a glove! Thanks again.
Ericdress.com are outstanding manufacturers of wedding accessories, wedding dresses, prom dresses, wedding accessories and many other occasion dresses for both girls and women. Their main goal is to give women a classy and elegant look that will turn heads or the crowd. The prom dresses are beautifully made and the prices are pocket friendly.
To ladies who wants to have a wedding, ericdress.com will give a memorable wedding and make you the most shinning one in the wedding occasion. At an affordable charge, you will get far better quality items and services, which will be delivered quickly.
They also do unique and elegant prom dresses. Their fabric used to make this fabulous dresses are exquisite and perfect workmanship. Once you make an order, the professional and experienced workers will ensure that you get a quality dress that you will receive in time. The shipping is fast is very convenient. For a high quality dress at an affordable price, I highly recommend Ericdress.com.ww
I bought a suit never came to my address, when I complained to them they told me that it was not their business that I should claim the mail company. They are scoundrels, they don't give me my money back
I have ordered a dress I needed to wear for a special occasion, the dress was expensive, I still haven't received it and my occasion is very soon. This is pathetic, and I will for sure no be ordering from Eric dress again. I do not recommend to anybody.
I love this sight, I find so many good items.
The delivery is quick and the product is outstanding. I got the 3D butterfly design. I have never seen this product on other web sights.
Works perfect in my home...
A friend of mine referred me to this online shopping webstore, i was a bit frustrated because all the other web shopping stores I visited was a lil outdated and has a very poor design, but i was shocked, when I visited ericdress because they have a lot of good selections.
The style, the clothes, everything about this site and what it offer's screams professionalism an understanding of style and class. Something I feel this world in general has started to lack. So that is why when I got here I was delighted finding the design I wanted and that was with the help of the customer service department. I got it delivered to my door step and I was happy with the quality fit and price.
These dresses are in discounts so that i bought five dresses once. The color is the same as shown in the picture and i like. My friends said ericdress very fit for me. I’m very happy to buy these dresses.
I am very impressed with the jacket and long sleeve shirt I purchased, price was good and well made. The jacket has a warm lining, very light. The hood seemed a bit small at first, but it stretched a bit and fits now.
The long sleeve shirt is lovely and well made. I plan to put the EricDress website as favorite and plan to order more items.
I was not sure of the quality of the dress a was going to get. U usually get what you pay for. This dress was a bit over $100. My face lighted up when i opened the package... excellent craftsmanship. Very, very pleased with the way it looks. Not a mass produced dress for sure. Then i tried it on... fits like a glove! I LOVE IT! I will definatelly buy from them again. At one point i had to contact their customer service to enquire about delivery date. I must say i was impressed with the helpfulness of their representative. He got an answer for me right a way and the package was delivered right on time. Go for it... try this site. They are good.
Overall, my experience with the EricDress was positive. I ordered my 1 dress of mine and another 1 for my Friend. They sent the product on time. When we open it we saw the product are as same as the online pictures. Awesome Customer Service. Amazing Collection. I'll Orderd here again and again. Thanks
I am really glad with the unique design which makes the dress completely different and mesmerizing in which i bought from shoespie online store. It makes me the centre of attraction wherever I wear this and gives a nice look to my body.
I ordered a dress for a wedding in May, order # *******. I had it customized to my size, and was a bit nervous that I would not receive it in time for the wedding since I ordered it a little late... I was very impressed by the customer service Alex provided, since he put a rush on the item and ensured that I got it in time for the wedding. Not only was the customer service great, but so was the product. The dress was stunning, well made, great quality and fit perfectly! I was so amazed! I loved it and got so many compliments... I'll definitely be ordering here again for my special occasions. The price was also great. Thank you Alex and Eric Dress!
I love this site they have such excellent outfits. I have never had a
Problem with their costume store service. They are enjoyable and very
Helpful. I liked their turtle throat whole body matches which I still own,
And I wish they still taken now. I liked their france whole body matches
That look so excellent with dress trousers. They should improve on their
Delivery
I love this site they have such excellent outfits. I have never had a problem with their costume store service. They are enjoyable and very helpful. I liked their turtle throat whole body matches which I still own, and I wish they still taken now. I liked their france whole body matches that look so excellent with dress trousers. They should improve on their delivery
I have now ordered twice from EricDress and am extremely satisfied with my purchase. I contacted the Service team as well and they werte excellent in getting back to me with all the information I needed.
I would order again from this site,
Why have I not gotten my package I tried to cancel then it said it was already shipped what kind of bull $#*! is this I need my package now! And I tri d to track it but t says it's an invalid tracking number wtf
Dear Elizabeth,
So sorry for your problem.
We've got your email and our representative would reply you soon, please kindly pay attention to your registered email box. Thanks. As you may know that the shipping company renews the shipping status slowly as this is the international shipping shipped by super saving method. Your kind understanding would be highly appreciated. Thanks. If you have any questions, please feel free to let us know at reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Hi,
So sorry to hear that you had some problems about your order. As we could see that your problems has been finally resolved. Hope you have a nice day.
Best wishes,
Ericdress