• EricDress

EricDress

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Overview

EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.

  • Service
    588
  • Value
    573
  • Shipping
    581
  • Returns
    444
  • Quality
    551

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
231
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How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Never Received the Item”

Thomas J.
9/30/24

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920

Reviews (1,759)

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Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user viviand83
Pennsylvania
1 review
0 helpful votes
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June 9th, 2021

Look I had know success in getting my package or items that was fully payed for or any responds of no customers service?! I would like my jackets or reimbursement this was 25 of December's last year, still waiting on responds or to be payed.in full BRINKS reacted to payment! That's bad bussinss on your behalf customers first.

Tip for consumers:
Good just make you keep thing's in order until delivery. Nice clothing web for all types best I've seen just #ucked shipping no contact or bull just returns. Thats my overall trapped!$%€

Products used:
Jacket and shirt nevertheless was not returned to me on a exchangeable service!? Customers service was able to be considered number didn't work or text this my new hot shop spot! Never again charity good but I need my Funds too.i had a frecking budgeted? Thanks , no thanks!@

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Value
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Thumbnail of user cleshah
Florida
1 review
0 helpful votes
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July 12th, 2017

I was looking for bridesmaid dresses for my September 2017 wedding. I saw an evening gown that was exactly what I was looking for (an elegant printed fabric). After reading many reviews I decided to give ericdress a try. Boy, was this the choice! The gown is exactly what I dreamed of. Although it took about a month to get the gown, it was flawless. Thank you ericdress!

Thumbnail of user tamunas
Georgia
2 reviews
4 helpful votes
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June 15th, 2016

Quality is as good as showing in the picture. Love the dress! Material description is accurate. Shipping speed is not ideal but ok to accept. All in all, a very good choice as a daily dress as well as an office wear. Thanks.

Thumbnail of user maricarp
Colorado
1 review
0 helpful votes
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April 3rd, 2015
Verified purchase

I have ordered from this website before so knew I was going to the best in my opinion. The website is easy to navigate and use. The delivery was very prompt and the packaging was excellent. I can't wait to use it again.

Thumbnail of user misterb4
California
1 review
2 helpful votes
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October 27th, 2020

The cardigan in the picture had subdued colors. The one they sent is 80's bright obnoxious. A COMPLETE WASTE OF MONEY. Do NOT buy from this CHINESE company. NOTHING like the picture. I will never make this mistake again by purchasing directly from a Chinese company. Now, I pretty much have no recourse. Am I really going to spend the money to send it back? I doubt I would even get a refund. Expensive lesson learned.

Thumbnail of user februaryw
Utah
1 review
21 helpful votes
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April 1st, 2014

I was very happy with my dress, I ordered it in white with custom measurements. The dress arrived on the exact day that it was supposed to, and was packed nicely. The quality of the dress was superb, and it fit perfectly. I would definitely recommend it :)

Thumbnail of user blarec
Puerto Rico
2 reviews
13 helpful votes
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October 16th, 2014

Write your revijust got the dress this morning. Arrived on time, the dress is more suitable to autumn, not winter dress style. Thanks anyway. I'll dress it during October. Due to help others learn about this online business

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Value
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Quality
Thumbnail of user edwinau
Lithuania
2 reviews
6 helpful votes
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November 28th, 2014

Good and courteous customer service. Thank you. Just got delivery of the ordered wedding dress. Thank you. Again, Prompt efficient service the dress is as described and lovely. I am pleased -a satisfied customer keep up the good service.

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Value
Thumbnail of user nadinew21
Canada
1 review
4 helpful votes
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May 8th, 2019

Dress in the left is what I ordered the dress on the right is I got. Sent messages six times no response. Tried calling no luck. Dress was for my sisters wedding. All I want is a refund and a return label to return their ugly $#*! dress.

Thumbnail of user kates65
Japan
1 review
0 helpful votes
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February 28th, 2016
Verified purchase

I had a great experience with this dress. My dress is beautiful and fits perfectly! My dress was shipped on time and arrived about the date I choose on the website. I already have recommended the website to my friends and family.

Thumbnail of user unnatip
Canada
1 review
11 helpful votes
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January 23rd, 2016

Don't buy anything. Such dum company. I lost my money and they nor give me my cloths. I order my cloth in November now January thy just tell me every time laying. Don't trst thi company ericdress it's a fake company.

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Dear customer,
Thanks for your feedback here and we are so sorry to hear that you had some problems about your order. I have informed your questions to our representative and you would get a reply soon. Please kindly pay attention to your registered email box. Thanks. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team

Thumbnail of user karaj9
India
1 review
0 helpful votes
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November 15th, 2016

These Ankle boots are fantastic, they are great for the house and just going out to the shops. They are so comfortable and soft. They suit everyone and come in all sizes. There are alot of different colours that stand out especially the red and purple.
I love them so much!

Kudos for Eric Dress and their services!

Thumbnail of user nollieceb
Hong Kong
1 review
0 helpful votes
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February 8th, 2015
Verified purchase

The T-shirts arrived today. I have unboxed them to check the quality. The overall design is adorable. The material is also very soft. I would love to get more from the site. And I am pretty sure my friends will want to know where they get all these designs.

Thumbnail of user doesntm
Colorado
2 reviews
3 helpful votes
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January 19th, 2014

I wouldn't trust it.
I haven't bought anything from this sight but, I have seen some on the dresses and blazers literally on 3 other sites. The exact same photos, the models are even doing to same poses. On top of that some of the positive reviews seem to be fake.
It just seems too messy.
I wouldn't recommend it.

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Hi dear custom.
So sorry to get your worry. Ericdress has its own occasion dress and wedding dress, which are all belongs to one brand. As for the picture on our site, they are all took by our photographer team. Please feel free to find some video about our photo shooting.
And our wedding dress & occasion dress are in good quality.And we just made to order all the dresses for our custom. Hope that could put down your doubt.
Looking forward to your further suggestions. You may email us: info@ericdress.com
Ericdress team

Thumbnail of user hilarym7
United Kingdom of Great Britain and Northern Ireland
1 review
3 helpful votes
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December 18th, 2015
Verified purchase

My experience of shopping with EricDress has always been good. Goods are sent quickly and arrive in good time. The dress I have recently bought is lovely: the quality of the fabric is good and the dress is well made, without annoying hanging threads that make any garment look unfinished and I must say that I like the styling of EricDress garments which I find very refreshing and unusual.

Thumbnail of user shelleyr13
California
1 review
10 helpful votes
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February 24th, 2016

I placed an order 2/15/16. I don't usually shop on line.so anyways I've ordered 9 items and when I placed my order I could of swore that I read I should have my order shipped like in 6-8 days and that's not gonna happen its still being processed I'm excited hope it doesn't take 2 more wks and I really hope I'm not disappointed with my order and it gets here soon

Thumbnail of user vincef75
California
1 review
7 helpful votes
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January 7th, 2021
Verified purchase

DO NOT BUY FROM ERICDRESS! My wife ordered a sweater for me, and paid extra for it to arrive by Christmas. They send the wrong sweater, an ugly one I would never wear, and it arrived after Christmas. She has been getting the run around ever since. They claim it is just a little flaw--a completely different sweater! And they expect her to pay for the return postage.

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Thumbnail of user meroyt
California
2 reviews
5 helpful votes
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December 2nd, 2014

This dress is simple in design, but very pretty. It makes look young and lovely. As to the fabric, it touches comfortable and it is of high quality. It is really worthy of the price. Highly recommend it!

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Value
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Thumbnail of user lesleyb9
Japan
2 reviews
5 helpful votes
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January 5th, 2015
Verified purchase

I got the XL and so Happy that I did cuz it fits. I do like my hoodies to be a little baggy but this fits just perfect. I am an average size 7 / med top in American sizes so I would suggest ordering the bigger sizes! I wish it was a bit more loose like the picture but hopefully by wearing it I can stretch it out some. The material is very soft and comfortable!

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Value
Shipping
Quality
Thumbnail of user rh922
Arizona
1 review
23 helpful votes
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October 15th, 2016

I wouldn't even give it a one star if I didn't have to. I looked at other reviews on their website and of course they were all good so I ordered a coat. Besides it taking a month to get here from the time I ordered it, when it arrived it wasn't the quality i thought it was going to be, besides that, it was way too small. I ordered a large and by U.S. standards it was a size small at best. When I tried to return it I chatted with customer service for an hour ( mostly me chatting, they'd answer about every 15 mins.) to know avail. The clothes look beautiful in the pictures and prices seem good but Buyer Beware, your wasting your money.

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Hi, Could you please let me know the correct customer id so that I could be able to help you? Thank you.

Thumbnail of user nadeget
Canada
1 review
1 helpful vote
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May 14th, 2016
Verified purchase

My first experience with ericdress.com was a very good one. The wedding dress i ordered was exactly as depicted on the picture and description. I liked it very much. The size was perfect. And I received the dress on time. The communication with the customer service was perfect.
Thank you.

Thumbnail of user francescao3
Virginia
1 review
0 helpful votes
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September 8th, 2017

Enjoyed shopping at this website. Found the prettiest baptism dress for my goddaughter at a very affordable price. I highly recommend this website to anyone shopping for a beautiful dress for any special occasion at a reasonable cost!

Thumbnail of user loraa1
California
1 review
0 helpful votes
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June 19th, 2014

I have bought a red one dress for one of my wedding dresses. The color is bright and shinning. It makes me feel confident on my wedding dress and I have become the most beautiful bride. The dress is excellent!

Thumbnail of user franest
District of Columbia
1 review
0 helpful votes
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February 23rd, 2015
Verified purchase

First I would like to rate the nice looking and organized website. To the main point, I received the quality dress from Ericdress. It was delivered fast and exactly looking like the one I had ordered.

Thumbnail of user janes68
New York
1 review
2 helpful votes
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July 30th, 2014

The wedding dress is good quality, the appliques are beautiful. I am very, very happy with this purchase. People are surprised when i tell them that a dress this perfect cost under $240.99! Thank you for my wedding dress, viel, warp, gloves etc. they are so so stunning! And it fits great. Can't wait for my big day, I will definately recommend you to others!

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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