- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.
This company does not typically respond to reviews
Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April
Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920
Love the dress I Ordered!. It had taken longer than I expected to arrive but when it did the dress was well made and great quality! I must say the wait and anticipation was worth it. Very happy.
I have ordered a pair of boots on 12/02 and still haven't received them. So I will never order from them again. I have emailed them and got no response yet.
I love shopping at ericdress! I love the clothes, the styles are up to date. Reasonable Prices. It sure takes a while to get my items. About a months time frame. But its worth the wait!
Shipping was super fast. Will be getting all my dresses from here. I was never inconvenienced in anyway and i will be recommending this site to my friends.
As always, I am beyond impressed with the level of customer service with this company. BY FAR the best service of any other company I have shopped with. Your efforts are truly appreciated!
A very good quality of dresses which is very very appreciable, but there is a little bit of the waist, I'm going to modify it myself. Overall a good shopping experience, thanks tidebuy.
Wow, this is the dress I have been looking for. I like the lace at the bodice part and the front split very much. The price is competitive and the workmanship is also great. Cannot wait to wear it!
This wedding dress is ankle length for me, this is the perfect length, not too sexy and also elegant. But other brides may like the train. The fabric is also great, love it
I love the selection of dresses and the facts that I don't have to go out
Of state to find the dress I need! This is my second tome ordering from
The website and what you see is what you get!
Please be aware that if you order goods from this company and they are faulty or do not look anything like the picture of the garment you ordered that you will have to pay to return them. I ordered 2 items at a cost of £25 plus £12.00 P & P. They took over 2 weeks to arrive and when I looked at them one was so poorly stitched with rucked up seams and cheap creased material it was un-wearable and the other looked nothing like the picture of the item I had ordered and was awful. When I contacted customer services they responded very quickly to advise me that it didn't matter what was wrong with the items their conditions state that if I want to return them it would be at my own cost and that it would be cheaper for me to keep them! I was so furious that even though I realised that it would cost me another £12.00 to send them back it was the principle and I would at least recoup some of my outlay. I posted them back on 30th March and today I have finally received confirmation that my £25 has been refunded hence I am now writing this review. My advice don't even consider buying from Eric Dress!
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Also, we've refunded you and please kindly check your account. Anyway, we'll try our best to improve our service quality. If you have any questions or constructive suggestions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team
My friend Micha recommended this site, she said that this is the best site for dresses and other items. So I tried buying a dress and I absolutely agree with her.
I received this dress and am extremely happy with it.The appliques are perfect and firm.And the size and length is perfect. I love it and can't wait for the party!
My dress is awesome. I received it early today. And it was packed so well. This dress is just my type. I like it very much. Can't wait for my wedding day!
This is my third purchase. I love the dresses so much, just what I needed. I really like this site, they offer great quality service. The dresses I receive from this site is in good condition.
I am happy with the brown unfinished jeans I bought here it is stylish and comfy. The jean pants is among the best collections I have and wins the bid with its elastic material.
I loved my dress! It was just perfect.And it is special It is as full as it looks in the picture because i got a petticoat to go under it and made me feel like a princess!
The dress is beautiful if you are looking for THE dress, this is the one. The fit is true to UK sizes and hangs wonderfully. I chose navy and am sure all colours will suit.
I like the huge variety of designs and sizes. Also the shipping to Canada is really fast. The communication is also very good and professional. They always respond fast.
The delivery was really quick and the customer service was incredible, really responsive and useful. If I ever have another party this is the website I'll go to! Thanks!
THANK YOU... My daughters dress arrived today and it is absolutely stunning thank you so much, and a special thanks to nicole who was so very helpful. Would not hesitate to order from you again.
I received the ring almost immediately. It was in better condition than what appeared in photos. The compliments on it are the best part and what makes it better is the price.
Content: Second time I have bought this dress for a wedding. This time I bought it in the color shown which is lovely. The dress is a winner and flatters every shape. I highly recommend
It is the best! I have never buy from a so good a seller like this. The dress is wonderful. It is shinning so much like the pictures. I will buy every time from here.
Gain trust and grow your business with customer reviews.
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear Charlene,
Good day.
We are very sorry for the problem happened on you. I see that you've written another review here. In order to solve your questions, would you please give me your order number here or send mail with your details to service@ericdress.com? In this way, your questions will be resolved soon.
Have a nice day.
Best regards,
ERicdress Team