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EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.
This company does not typically respond to reviews
Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April
Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920
I love them. Awesome fit true to size. Great for night outs and casual wear. Can wear with anything as nude color, amazing purchase!
Beautiful color, very sturdy and after a year it still looks brand new. I get compliments all of the time.
I hope this purse will be restocked soon.
Everything ran smoothly and on time, we were very excited to receive the products and they all looked great. Will be ordering again!
What an incredibly beautiful dress. Comparable to top dollar designer dresses. Saved a bundle of money. Can't wait to wear it. Thank you...
I bought a prom dress from this site. It arrived quickly and is absolutely beautiful, looks exactly like the one in the picture.
Ordered four dresses. First one came about when we expected... 3 weeks. It fits perfectly and is exactly what we hoped for.
My dress came 14 days after ordering it and has a perfect color, size and design. Great customer service to appreciate also.
Ordered a pair of sandals and received them wishing 2-3 weeks. Great shoes and very unique in style. Would recommend to others.
Beautiful dress i love it, it's fits me perfectly and the fabric is in good quality. I'm so happy with my dress..
Very bad service. Ordered 9 items but only got 5 items with a big tear at the back on 1 dress. Not responding to emails. Take long to get orders.
Very happy with this dress, my daughter loves it! Many compliments, arrived fast with out complications. Nice material, well done. Thanks!
Everything I have received from Ericdress has been wonderful, Great quality wonderful prices. Always arrives in good condition and very fast.
Would not recommend, they took my money and it's been two months and it's says it was shipped over a month ago... I believe this website is a scam.
I enjoyed free shipping delivery. The quality of the party dress was not compromised at all. My best site indeed
Will never buy from China again! Sizes ran so small I could not use anything. Still have not gotten refund!
Dear friend,
I'm so sorry that you have met so many pleasures. But could you offer us your order number so that I can help you check the details with my workmates.And we provide refund&returns, so please read the following policies with the link below:
http://www.ericdress.com/help/1Tracking-information-is-unavailable-67.html#detail1
We will try our best to solve your problems and please believe us to make the shoppnig be better.
If you have any questions about us, please write to me here:service@ericdress.com or reviews@ericdress.com. Thank you for your feedback and may you have a nice day!
Ericdress
Luv this dress warm and cozy, perfect fit just the way I wanted loose and comfy will buy again thanks
High quality and warm. Great for everyday use and travel. Just as described. Love that the coat is machine washable.
I have ordered my wedding dress here and at first i was so worried that i missed the size or anything, but luckily it turned out perfectly beautiful
The shopping experience is phenomenal! So much to look at! I've had nothing but great service from here! I will be back time and time again I feel!
I got 4 dresses from Eric dress. I am having a difficult time to choose one the dresses. All dresses are amazing just absolutely amazing.The workmanship is gorgeous. The dresses are exactly as picture and arrived super fast.
Eu comprei 4 vestidos do Eric dresses. Estou com dificuldade de escolher um parques Sao todos Linda's demais. Desse o material e detalhes Sao perfecto.
So vestidos Sao exatamente como esta na foto e a entregar super rapida.
While I checked the sizing carefully, as I knew an Asian site was likely to be offering small clothes, I still ended up with one item small enough to be unwearable. Here's a list of my purchases.
Striped sweater: this was a paler colour than the photos had appeared and not in a way that could be accounted for be chromatic aberration. There were random threads hanging out where seams hadn't been finished properly. It was too small to wear and smelled horrible. The yarn was scratchy, synthetic and cheap feeling.
Two items were actually nice (both long sleeved t-shirt tops). No complaints about either.
Another long sleeved t-shirt was made of such thin fabric that I couldn't wear it as it's basically transparent. Again the colour was paler than the photo and clearly made from different fabric. The photo was sections of green and grey marle. The item green and white. In addition the white sections seemed to be cut smaller and from less elastic fabric than the green sections so the fit was poor.
An 'OL style' dress was quite a nice cut but the finishing was poor with threads everywhere and paler stitching used on the label than the seams. The fabric feels thin and cheap and I don't trust it to keep its shape after washing.
A cream coloured long cardigan is ok but again cheap finishing spoils it. This time at least the yarn doesn't stink and feels quite nice but it's not a good item.
So six items ordered: two unwearable, two good, two poor but wearable.
Don't bother.
Dear Martha,
Thanks for your feedback here and we are so sorry to hear that you had some problems about your order. Our representative has emailed you regarding to your order, could you please kindly pay attention to your mail box and send a reply? We will try our best to help you. Please don't worry about it. If you have any questions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com with the title " Order ID+your issue".
Have a nice day.
Best wishes,
Ericdress Team
My order finally arrived; It is a very beautiful dress produced with great quality. The embroidery is well done.
I've enjoyed shopping with EricDress! Great quality products at a great price! I keep going back to order more!
Gain trust and grow your business with customer reviews.
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear friend:
I'm so sorry for the problems you have met. Could you give me your order number so that i can check it for you? We will reply to you as soon as possible.
You may write to me here: service@ericdress.com or reviews@ericdress.com.
On behalf of ericdress, I apologize for not meeting your demand. Hopefully ericdress service team could get your complaint resolved at your satisfaction.
Kinds and regards
Ericdress