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EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 87th among Women's Clothing sites.
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Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April
Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920
Web page was very easy to navigate. Found exactly what I was looking for! Processing was very quick. Will say it's a good site.
I ordered a very nice dress which came exactly as the photo. A bit of a long wait for delivery but it was well worth the wait.
Yes i have been waiting for a month for my shoes and dress i have not receive them yet i don't understand why it's taking so long.
I ordered a dress and it's too small. Sent emails no response. Terrible customer service. I need my dress
My dress is gorgeous! I can't think of any body type this dress will not flatter. This dress will never go out of style. A must have! Good price too!
It is really an amazing necklace. Only wrong color was sent to me. But this one is as nice as the other color.
Great pricing. Excellent customer service. If you can't find it you're going to find it here. I give it 5+ star rating. *******
Received my dress yesterday, and I'm very happy with it. The workmanship is wonderful! The fabric is high quality, nice and soft. :) Thanks!
Beautiful item, exactly how I expected it to look/fit. Item came earlier than expected, service was really easy to deal with. Thank you!
I wanna say"thanks" for ericdress! Some of my clothes in my wardrobe are from there. Very great and I love all of them!
My dress is beautiful, arrived in a very quick time, very well done model exactly as pictured and perfect in my measurements, loved.
I Love this dress very much. Fits perfectly. It's my first order from this site. And I will definitely order more. They act and deliver fast.
I love this store I've ordered a lot and been satisfied with your products. I have recommended this store to many of my family and friends!
Worst company ever. I could never get a hold with customer service. Its been already 38 days and I haven't got my order. WORST EVER
Just to say thanks for my order. Fit perfectly. Excellent service. Will be recommending you to my friends.
My friend recommended this site to me and I have placed my order here. Got my party dress, Thanks Ericdress.com. Super site.
I have not receive my order,
Your company is very irresponsible, and unprofessional.
Kindly, refund my money or ship my order immediately.
I ordered a pantsuit from Ericdress, March 13,2022, and to this very day I have not received the pantsuit or a refund. A week after ordering the pantsuit, I received an email from Ericdress stating the item was no longer in stock. The pantsuit was something I wanted to wear for a special occasion in April 2022. I requested a refund and their response to me was to order something else at a discount. I responded I did not want anything else and wanted a refund. I have made multiple requests for a full refund and all I get is the run around. They finally agree to send the refund, but I still have not received the refund. I wish I had read the reviews before I ordered. The first red flag when I placed my order, my bank contacted me to see if I had a fraud charge to my account and I had to verify the charge for the order.
PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY!
YOU MAY NOT GET WHAT YOU PAID FOR. YOU WILL MOST DEFINITELY GET THE RUN AROUND.
I rated this company 1 star because 0 stars was not an option!
Products used:
Never received product
This dress is very stylish! I feel this is a mix of both modern and professional design approach. I liked it very much and so did my husband.
Every time I order from ericdress I end up very satisfied. Everything is high quality, right size, right color. I am very happy with them.
I was wondering what materials the dress the model is made out of? Also the colors please. Thank you and the dress looks very pretty!
Beautiful dresses. I was a bit hesitant ordering online, but they were exactly what I was after. I would order dresses from this site again.
Ericrdess clothes are guaranteed period! I love visiting on the counter specially on Fridays! Clothes last long and often have great sales!
The bag is beautiful n fashionable with high quality, but the color is not bright yellow... Hope it will be better! Thx
Gain trust and grow your business with customer reviews.
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.
With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@ericdress.com or reviews@ericdress.com. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team