• EricDress

EricDress

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Overview

EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 86th among Women's Clothing sites.

  • Service
    588
  • Value
    573
  • Shipping
    581
  • Returns
    444
  • Quality
    551

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
231
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How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Never Received the Item”

Thomas J.
9/30/24

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920

Reviews (1,759)

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Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user agnesd2
1 review
1 helpful vote
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December 8th, 2014
Verified purchase

Thank you for great product looking forward for my next product

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Value
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Thumbnail of user rebeccat13
2 reviews
2 helpful votes
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December 22nd, 2014
Verified purchase

Quick delivery and it was exactly how it was presented online.

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Thumbnail of user chetankumard
1 review
0 helpful votes
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January 23rd, 2016
Verified purchase

This product was really nice! I personally recommend this product!

Thumbnail of user tabithab1
2 reviews
2 helpful votes
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December 18th, 2014
Verified purchase

I've just receive my boots! I love it! Thanks for your fast service.

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Value
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Thumbnail of user selenam8
1 review
0 helpful votes
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August 31st, 2015

Shipping was awesome and the dress is perfect one little flaw but can fix it!

Thumbnail of user bellas13
1 review
1 helpful vote
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July 19th, 2015
Verified purchase

Got this made as a custom dress to wear at my wedding. It's beautiful!

Thumbnail of user juliel35
1 review
1 helpful vote
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June 20th, 2015

Order some handbags form this site and have not received. Them yet a month ago

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.We've checked your order and it has been delivered successfully. Also, our representative has emailed you for your order. If you have any questions or constructive suggestions, please feel free to let us know at service@ericdress.com or reviews@ericdress.com.
Have a nice day.
Best regards,
Ericdress Team

Thumbnail of user abigailv5
2 reviews
0 helpful votes
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November 3rd, 2014
Verified purchase

Super great to work with. Product was even better than expected!

Thumbnail of user lindaw85
1 review
0 helpful votes
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June 13th, 2015
Verified purchase

Good shopping experience very easy waited 10 days but was well satisfied with dresses

Thumbnail of user cynthiak10
1 review
0 helpful votes
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June 12th, 2015
Verified purchase

Customer service fantastic! Quality and the price brilliant!

Thumbnail of user everq
1 review
0 helpful votes
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July 24th, 2014

That is fashion enough and good quality worth the price. Simply Amazing! Love this coat

Thumbnail of user nellyj1
2 reviews
5 helpful votes
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December 10th, 2014
Verified purchase

Exactly what I wanted! Well made and half the price of dress shops! Thanks!

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Value
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Thumbnail of user demesi
1 review
0 helpful votes
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April 22nd, 2015
Verified purchase

Very smart and sexy good allure. Fast delivery worth mentioning here

Thumbnail of user fionaj2
2 reviews
2 helpful votes
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October 31st, 2014

I just bought all my sister's Christmas presents here! Merry Xmas everyone =)

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Value
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Thumbnail of user zairan
1 review
0 helpful votes
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April 12th, 2015
Verified purchase

We got a great price and the items shipped so quick!

Thumbnail of user justinen2
1 review
0 helpful votes
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April 10th, 2015
Verified purchase

Great value, good quality admired by many thank you EricDress

Thumbnail of user pearli8
1 review
0 helpful votes
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April 2nd, 2015
Verified purchase

Beautiful dress. Good communication. Arrived quickly. Also a remarkably Great price.

Thumbnail of user mayaa2
2 reviews
0 helpful votes
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March 30th, 2015

I was very much pleased with your services. Thanks

Thumbnail of user hopej1
1 review
1 helpful vote
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March 14th, 2015
Verified purchase

Well priced and produced with quality. I loved the T-shirts so much.

Thumbnail of user wilmad3
1 review
0 helpful votes
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March 14th, 2015
Verified purchase

Easy ordering and they allow special orders so we can more easily try different items.

Thumbnail of user nestl
3 reviews
2 helpful votes
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March 10th, 2015

Beautiful dress, and good customer services. Thank you.

Thumbnail of user angelal21
1 review
0 helpful votes
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July 4th, 2014

The dress looked so nice but i wore it a little larger.in all, it's ok to buy.

Thumbnail of user appleey
1 review
0 helpful votes
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April 17th, 2014

Brought prom dress last month, arrived on time with lovely dress/Thank you!

Thumbnail of user ellanorl
2 reviews
8 helpful votes
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March 8th, 2015

This is the first time I've bought anything from ericdress.com and I am extremely happy!

Thumbnail of user amandab45
2 reviews
10 helpful votes
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October 19th, 2014

The dress fits perfectly well. Recommend Ericdress to you all!

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Value
Shipping
Quality

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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