• EricDress

EricDress

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Overview

EricDress has a rating of 2.4 stars from 1,759 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about EricDress most frequently mention customer service, full refund, and order number problems. EricDress ranks 85th among Women's Clothing sites.

  • Service
    588
  • Value
    573
  • Shipping
    581
  • Returns
    444
  • Quality
    551

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
7
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How would you rate EricDress?
Top Positive Review

“Super Quality and Customer Service”

April K.
6/23/21

Dear Ericdress, My dress came today. OH MY GOD it's beautiful! I'm stunned. I'm over the moon. Your seamstresses are really good. I sew professionally at times, so I can understand the hard work and the hours they put in. The detail and perfect seams even at difficult spots! Thank you for handling my utter anxiety, thank you for shipping so quickly. Your company answered me everytime. That alone was very reassuring. This is amazing quality at a perfect price. This dress was worth every single penny! Your customer service reps are professional under pressure and face very timely responses to questions. I will leave fabulous reviews anywhere you wish, and I will recommend your company to everyone. Thanks again, One very happy bride, April

Top Critical Review

“Never Received the Item”

Thomas J.
9/30/24

Ordered a hunting ladder stand for $48.50. Received confirmation of my order but no tracking. Followed up, they said it would ship shortly. Sent numerous follow-ups - got a "tracking # USPS" it did show step by step movements of the item. Then it showed delivered - NOT SO - they claim -"delivered to your post office" - NOT SO - When I tracked the number on the USPS site - "number was assigned but never used" Continued to email them - now - NO Response to my many email requests. I was taken for a ride...not a free one! My P.O. Is *******133505920

Reviews (1,759)

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Reviews that mention popular keywords

customer service (260) eric dress (94) return policy (34) wedding dress (51) order number (34) return address (17) prom dress (25)
Thumbnail of user ardeniau
California
1 review
0 helpful votes
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February 24th, 2015
Verified purchase

I just bought the boots because the material resembles a leopard. I fall for wild animals and I just want to be a jungle girl. I’m so glad since I found what I have been looking for in the site and with a favorable price.

Thumbnail of user jillc14
Canada
1 review
5 helpful votes
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November 23rd, 2014
Verified purchase

Ericdress was easy to navigate. It started with start shopping now and then it gave a list of what type of dresses you were looking for, then it pops up to the next page which is the style you are looking for. Upon clicking dresses, it gave me hundreds of images of the different dresses that you could chose from. Then it asks you the size and you click on it to add to your shopping cart. I selected one beautiful dress and delivery was free. Then it asks you your shipping details and that ends the process and finally displays your order number. They also send one to your email address. The delivery took one week to arrive and i was very happy with the item.

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Value
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Thumbnail of user nathalg
Finland
1 review
5 helpful votes
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April 18th, 2016
Verified purchase

I got this site from my sister, and at the time didn't order anything much from them but when I did start, my first order I was very satisfied with it, size and fit was perfect, shipping was a bit long but it was worth the wait.

Thumbnail of user janb1
Hong Kong
508 reviews
1,295 helpful votes
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December 20th, 2012

Site uses a fake VeriSign seal, this technique is often used by phishers.

Address on site no real address (Cyprus)

Domain registration data is Fake.

Conclusion: Avoid it!

An interesting piece about wedding dress scams: http://www.sitejabber.com/blog/2011/05/15/wedding-dress-scams/

Thumbnail of user lovelya
Cote D'ivoire
1 review
1 helpful vote
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October 29th, 2014

I recently purchased my mother of the groom dress and I couldn't be more pleased. This purchase was completed with ease and the dress is gorgeous. If you're looking for that special dress shop ericdress.com. You won't be disappointed.

Thumbnail of user deliak1
Hong Kong
2 reviews
2 helpful votes
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December 3rd, 2014
Verified purchase

My dress was so beautiful when I received it. It was made beautifully and it looked right. I ordered it in Orange and it turned out orange, It is so gorgeous!. It was just a bit long, as I ordered a size 4 instead of a custom size to save money, but that is an easy fix and I am very happy with it!

It fits perfectly and there is no need for alterations except for the small bit of length! I can wait to wear this to my High School Formal!

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Value
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Returns
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Thumbnail of user nicolec1775
Virginia
1 review
0 helpful votes
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November 19th, 2021

I purchased a dress and the quality was poor and it didn't even look like the dress that I ordered I was not able to get a refund they just wanted to keep giving me money off and if I sent that back they were going to give me less than half back and only after they seen it. So I'm sure they would of said something was wrong with it and not give me anything

Tip for consumers:
Do not order

Products used:
Dress

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Value
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Thumbnail of user anns41
United Kingdom of Great Britain and Northern Ireland
1 review
1 helpful vote
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July 16th, 2014

It's OK. Although It took a little long to arrive it is a fact that the dress I ordered was made and shipped to me. It is designed to my size and so fits me. It is well designed. The color varies a little bit from what I ordered, as in, It is brighter. But it is still within my color range and I like it. Hope next time it would be shipped faster than it took.

Thumbnail of user tinar257
Georgia
1 review
0 helpful votes
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June 15th, 2020

I placed a order on March 27th and was quick to take my payment. I received email notification on April 8th stating order has been shipped. Still waiting. Emailed them to see and they are slow to respond. Will never use this company again.

Thumbnail of user kathyc945
California
1 review
1 helpful vote
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October 22nd, 2021
Verified purchase

I ordered 2 dresses at the same time, that arrived seperately. The first dress was AWFUL, not the same color and certainly not the same as in the picture. I literally threw it away when I got it.
The second dress was ordered using the color they used on their image. The image was of a light lavender dress, and I received a white dress.
They tell you to email customer service, but they do not bother answering you-so basically I will be throwing this dress away as well.
All in all, I will never be ordering from them again.

Tip for consumers:
Do not use this site.

Products used:
I threw everything away since the dresses were so awful

Service
Value
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Quality
Thumbnail of user elaineb21
California
1 review
9 helpful votes
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November 24th, 2014
Verified purchase

My first review on this site, I know people normally forget the good and focus on the bad, but this time I thought I should give Shoesales the credit they deserve.

Wonderful people on their customer service line who are very helpful and guided me to the perfect size and colour for my evening dress!

Service
Value
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Thumbnail of user edwinab2
California
1 review
7 helpful votes
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November 23rd, 2014
Verified purchase

I purchased a beautiful dress for my niece from Ericdress.
The website was very easy to use, has a variety of personalised products and delivers the items in a timely manner- i received my item in less than two weeks which was good considering that the dress were personalised with my niece.
The dress arrived in perfect condition and looked exactly as they were described on the website.
Since giving my niece the dress (which she loved) i have also purchased a couple of other items of the website and all have been great.
Great experience and great products

Thumbnail of user uzomak
West Virginia
1 review
3 helpful votes
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December 14th, 2015
Verified purchase

It was my first shopping on this site and i want to say that the items i ordered was delivered faster than i thought and the clothes/shoes fit especially the clothes. I will recommend my friends and family to shop here, it was nice shopping on your site. Thank you.

Thumbnail of user ericdresse
Australia
1 review
1 helpful vote
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August 1st, 2015
Verified purchase

I love shopping with ericdress they are always there to help, my dress was even better than the picture on the site and the fit is just perfect, and the delivery was really fast thank you ericdress love my dress

Thumbnail of user adesonc
Louisiana
1 review
1 helpful vote
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February 8th, 2015
Verified purchase

My order was a maxi dress meant for my mother. The dress arrived last week. I have inspected it and ascertained its quality. I will be handing it to my mother when I go home next week, I love it and wish it could be mine but anyway I will buy my own soon. Thanks for the service.

Thumbnail of user newmer
New Jersey
1 review
0 helpful votes
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May 8th, 2015
Verified purchase

A great friend of mine told me about dresswe and then he showed me her dress, I then visited the site and I I got this shirt. I was convinced by the quality of the materials that were made for the item.

Thumbnail of user vazquezc
Korea (Republic of)
2 reviews
0 helpful votes
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February 5th, 2016
Verified purchase

I'm so happy that I can have this dress with my party. It makes me look so sexy and good. The style of this dress is wonderful, especially, the skirt design, which makes my legs look so beautiful and slender. Perfect dress.

Thumbnail of user lessuej
Texas
1 review
1 helpful vote
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April 27th, 2022

Ordered a dress almost a year ago and Eric dress refuse to refund the money to a Senior 95 years old. She never received it nor a refund. Asked for Proof never received it. Will not ever order from Eric Dress they are Thieves

Tip for consumers:
Refund me my money since I never received the item and no phone number to contact just email which I have emailed at least 6 times with NO response. Never order from Eric Dress

Products used:
Dress

Service
Value
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Thumbnail of user tristah
California
2 reviews
4 helpful votes
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November 30th, 2014
Verified purchase

Have got my dress. It seems that my dress is so fabulous and elegant!
I love the mermaid designed dresses very much and this is the one I like most on your website.
Thank you so much. The dress fits me perfectly.
Can't love it more.

Service
Value
Shipping
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Quality
Thumbnail of user lisam170
Illinois
2 reviews
0 helpful votes
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June 13th, 2015
Verified purchase

I really love my dress, and I called to check on the status of my order there I got a quick response and was delivered promptly. And I in love with my dress... Very satisfied customer. Look forward to doing business with you again.

Thumbnail of user winsomer
United Kingdom of Great Britain and Northern Ireland
1 review
6 helpful votes
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April 12th, 2015

I ordered a green Erirdress, the quality of fabric was not as I thought it would be but I still liked the design, the size was too small so I contacted the company within two days of receiving the item; 24 March 2015. I requested that I could sent the item back and get a larger size... The company responded by asking me to confirm my order number, which I did with the second email... Up until now I still have not received any more correspondence... I would never order anything else from this company. At the bottom of the email they invited me to view their website and place an order... Now why would I place a new order when the current order has not been resolved.

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.
Our representative has emailed you, please pay attention to your mail box. And for your size problem, you can return the items to the address we supplied and then change another size. You can also write to service@ericdress.com or reviews@ericdress.com.
Have a good day.
Best regards,
Ericdress Team

Thumbnail of user trisham9
Alaska
1 review
5 helpful votes
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April 24th, 2015

I ordered a dress in march, I ordered with plenty of time for it to be to me on time for prom. I contacted them multiple times with the same response, that it would make it to me on time. I was promised tracking number and everything. Prom is in 5 days. Unless it gets sent to me overnight express I know it won't get to me in time. Of course I don't have money to buy a new dress. This is really depressing, I didn't get to go to first prom and now this one :(.

Thumbnail of user ericdresse
ericdress e. – EricDress Rep

Dear Trisha,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.Our representatives have contacted you for your order information and please pay attention to your mail box. I believe that you will get your items soon.If you have any other questions, please feel free to contact us at service@ericdress.com or reviews@ericdress.com.
Have a good day.
Best regards,
Ericdress Team

Thumbnail of user connief8
New York
1 review
2 helpful votes
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August 14th, 2015
Verified purchase

It took my dress a little while to come, but it was definitely worth the wait! I LOVE my dress and I ordered 3 more. The material was great, and everywhere I went people loved it. This was my 1st time ordering with you and I will certainly continue order from you. Great experience!

Thumbnail of user rivag1
California
1 review
5 helpful votes
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November 23rd, 2014
Verified purchase

This site is wonderful and when you sign up, you receive a voucher with no minimum spend.
I have ordered a new dress and it is of great quality and well-worthed. Even if there was without the voucher, it is lightweight and comfortable.
The clothing on the site is of reasonable prices, it's especially good when they go on sale.
I will be back! Loved the promotion they ran.

Service
Value
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Returns
Quality
Thumbnail of user tracyg28
California
2 reviews
4 helpful votes
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December 1st, 2014
Verified purchase

I bought this dress for my elder sister a few weeks ago. She looks really good in this little dress like a little princess. The dress fit her very well. We ordered the color like the picture and it really fit her skin. She's really happy with this little dress. Id like to thank for the beautiful dress that you made for my daughter.

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From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising value, number of orders, registered buyers and sellers, and listings.

With the efficient international delivered system, we can collect the superior products and provide the better and faster online shopping service for our clients.

Company Representative

Thumbnail of user ericdresse
ericdress e.
Typically does not respond to reviews

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